Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.9
(3,558 Reviews)
Rating breakdown 3,558 reviews
5 Stars
3,201
4 Stars
293
3 Stars
42
2 Stars
7
1 Star
15
70%of customers recommend this product.
(
23 out of
33)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
4
Galaxy s26 ultra review
on March 17, 2026
Posted by: Jumpingbean
[This review was collected as part of a promotion.] I recently got the samsung galaxy s26 ultra and its a really fun phone to use. Its fast, looks good and handles gaming and streaming great. Using this phone for school is like having a laptop on your fingertips.
The cameras are one of my most uses for the insane quality and abilities, with all the new Galaxy AI features, its great for photography and video edits
My pros: camera quality, galaxy ai, streaming
My cons: no Bluetooth s pen, camera bumps feel to much
The cameras are one of my most uses for the insane quality and abilities, with all the new Galaxy AI features, its great for photography and video edits
My pros: camera quality, galaxy ai, streaming
My cons: no Bluetooth s pen, camera bumps feel to much
Value
4
Response from Samsung USBy R&R Team, March 18, 2026
Hi there Jumpingbean, thank you for your feedback on your Samsung Galaxy S26 Ultra. We are happy to hear how much you are enjoying capturing amazing photos and videos with your device, and playing your favorite games. We have provided a link to an article to help you with the redesigned S Pen features of your device. We have also provided a link to the Samsung Support Team to assist you any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
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Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
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Written by a customer while visiting Samsung US
Customer Rating
5
Great Product
on March 18, 2026
Posted by: JUNEBUG
[This review was collected as part of a promotion.] Highly recommend great features camera is awesome overall
Value
5
Response from Samsung USBy R&R Team, March 18, 2026
Hi Junebug, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We are thrilled to hear how pleased you are with the camera quality and overall usage of your device. We have provided links to resources to help you discover the full capabilities of your device like the new privacy display, horizontal lock, and Galaxy AI, as well as aligning the settings to your preferences, and answer any questions along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
1
It came delivered with a dead pixel when I opened
on March 9, 2026
Posted by: Noodle
[This review was collected as part of a promotion.] Was really looking forward to trying out the new features, but have to get it replaced first... the privacy display still looked cool before I put it back in the box. Will say the customer service has been good, but this is on the s26u specifically. Never had a phone come with a defect, ever.
Value
1
Response from Samsung USBy R&R Team, March 10, 2026
Hi Noodle, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We completely understand how disappointing it is when you have a brand new device that is not meeting your expectations. We have provided links to the Samsung Support Team and your warranty information if you are still needing to resolve this matter with your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone
on March 11, 2026
Posted by: Lockoutmen
[This review was collected as part of a promotion.] Well the main reason I got the phone was because of the Galaxy AI feature and the Privacy feature of the ultra 26 Ultra I like this phone a lot I had the Galaxy s23 before I upgraded and it is a much better upgrade than what I had
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
S26 Ultra Review
on March 11, 2026
Posted by: Marseilleicon
[This review was collected as part of a promotion.] I love the phone, the battery, the display and the AI. Only issue is the camera bump, it slides a lot as it's not as stable as the model previously. Other than that, great phone, glad I made the switch from 24 ultra!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The camera is awesome
on March 11, 2026
Posted by: Calinative
[This review was collected as part of a promotion.] The AI features are excellent i had the s 24 ultra the s 26 ultra is the best phone on the market
Value
5
Response from Samsung USBy R&R Team, March 11, 2026
Hey there Calinative, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are thrilled to hear how much you love the enhanced features and new capabilities available on your device, and that you are finding it the best phone available. We have shared a link to the Samsung Support Team to assist you if any questions arise as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Next-Level Innovation with Galaxy AI
on March 11, 2026
Posted by: Thanathos
[This review was collected as part of a promotion.] I switched from the Galaxy S24 Ultra to the new S26 Ultra, and I couldn’t be happier. The display alone is a major reason — it’s brighter, sharper, and the new anti-spy mode is a total game-changer. That, along with the incredible audio draft feature, was exactly what convinced me to upgrade. The speakers are louder and clearer, and the camera now picks up much more light, so my night photos look better than ever.Galaxy AI feels smarter in every way. The call assistant that answers for me and summarizes what the caller needs is unbelievably useful, and the overall performance is faster and smoother than my old phone. Plus, being able to resize and rearrange the toolbar icons makes the whole experience feel more personal. The S26 Ultra really feels like Samsung’s most advanced and thoughtful phone yet.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best got better
on March 11, 2026
Posted by: Mwcinci
[This review was collected as part of a promotion.] I'm really liking this new s26u. The Galaxy AI I'm so so about. Just a fast phone with an incredible camera decent battery is good enough so far. I'll dig into the Galaxy AI more so I may be able to better review this later.
Value
5
Written by a customer while visiting Samsung US