Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8
(4,871 Reviews)
Rating breakdown 4,871 reviews
5 Stars
4,296
4 Stars
468
3 Stars
63
2 Stars
14
1 Star
30
67%of customers recommend this product.
(
34 out of
51)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
5
S26 Ultra!
on March 10, 2026
Posted by: Galaxyman
[This review was collected as part of a promotion.] Upgraded from the s22 ultra. Amazing phone and such a huge difference. The galaxy ai features have been great to play with. Still need some fine tuning and getting used to the AI features but really enjoying the process.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Never Disappoints
on March 10, 2026
Posted by: BobbyB
[This review was collected as part of a promotion.] The new Galaxy S26 Ultra is such a fantastic phone. I haven't even scraped the surface of the Galaxy AI features but so far it is very intuitive. The seamless switch from my old phone (S25 Ultra) using Smart Switch is always so easy. I really enjoy the Galaxy AI features and don't get me started with the privacy display on all or certain apps. That is a game changer. I caught 2 people trying to look at my messages and they couldn't see it.
I combined the phone with the new Galaxy Buds Pro 4. Unstoppable!!! I am fully on the Samsung platform. So it only made sense to get the buds along with the phone. The sound on these are exceptional.
Now I just gotta work my way to get the Ultra watch now.
Thank you Samsung.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone with great features!
on March 10, 2026
Posted by: Boatman
[This review was collected as part of a promotion.] Use mainly for business, great tool and am loving the galaxy Ai!
Couldn't imagine life without it!
Couldn't imagine life without it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy s26 Ultra
on March 10, 2026
Posted by: Flak13
[This review was collected as part of a promotion.] I was eagerly awaiting my new phone, and now that I have it in my hands, it meets all my expectations. There's a huge improvement in the camera and the battery charging speed. Definitely the best Galaxy AI phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Tech on the horizon
on March 10, 2026
Posted by: ShortGrL07
[This review was collected as part of a promotion.] Galaxy AI is new to me. As a young gen x/millennial I am learning to change as the tech advances. I used the AI to actually design my living room.
In addition I love to take pictures and having the advances of the camera is amazing. The zoom, details and more are great! Including the Night video!
Value
5
Response from Samsung USBy R&R Team, March 11, 2026
Hey there ShortGrL07, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are happy to hear that you are enjoying exploring the capabilities of Galaxy AI, and that the camera is so amazing to get photos and videos regardless of time of day or other light conditions. We have provided a link to the complete manual to assist you with your exploration of the features available on your device. We have also shared a link to the Samsung Support Team to assist you if any questions arise during your usage. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5
Samsung goated fr
on March 10, 2026
Posted by: CinaminGPT
[This review was collected as part of a promotion.] I love the new galaxy ai. I can take pictures and feed it to Gemini, which then will add it to my calendar based on what it sees. The camera aperture change is so good. It's much much better than s25 ultra.
Value
5
Response from Samsung USBy R&R Team, March 11, 2026
Hi there CinaminGPT, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We couldn't b e happier to hear how much you love the enhanced features of Galaxy AI, and that you are finding it so seamless to use across multiple apps. We have shared a link to the Samsung Support Team for your convenience to assist you if you have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
Love the features on this phone
on March 10, 2026
Posted by: Kraze87
[This review was collected as part of a promotion.] I love the improve AI function on the phone this year Samsung really thought about the consumer on this phone I love every feature about this phone
Value
5
Response from Samsung USBy R&R Team, March 11, 2026
Hi there Kraze87, we appreciate you sharing your feedback on your Samsung Galaxy S26 Ultra. We are so happy to hear that you are enjoying the enhanced Galaxy AI features, and that you feel that this device is so useful for a range of daily needs. We would love to hear from you again in the future if you have questions, or wish to share additional feedback on your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
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Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Slimmer and more premium feel than predecessors
on March 10, 2026
Posted by: Christn7
[This review was collected as part of a promotion.] I had not upgraded my S24 Ultra for a few years due to updates being small on the next iterations but once I saw the S26 Ultra being thinner, lighter, better battery life, and the privacy display, I made the move to upgrade!
Having the S26 Ultra in hand, the feel is night and day compared with the S24 Ultra with a lighter, sleeker, and more premium feel. The privacy feature is next level and some of the AI is very usable and helpful when needed for thing's like finding pictures.
100% recommend the S26 Ultra.
Value
5
Written by a customer while visiting Samsung US