Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.9
(3,925 Reviews)
Rating breakdown 3,925 reviews
5 Stars
3,500
4 Stars
344
3 Stars
50
2 Stars
12
1 Star
19
68%of customers recommend this product.
(
23 out of
34)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
4
Love this phone
on March 11, 2026
Posted by: RyzezMan
[This review was collected as part of a promotion.] You'll see many reviews on YouTube or maybe other places, but they are not regular users. They're out to be critical at all cost just to get clicks. I love this phone. It's fast. I'm moving up from a Galaxy s23 ultra. And after the software glitches after upgrading, this was a welcome change. The phone is beautiful. It's comfortable in the hand. I love the Galaxy AI features that is integrated into the phone. Many very useful things. I'm very happy with this purchase.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Slow Sluggish Half Rate Performance
on March 11, 2026
Posted by: QBANTECH
[This review was collected as part of a promotion.] Galaxy S26 Ultra feels slow and sluggish at half speed out of the box, with UI lag and throttling hurting day‑to‑day performance, even though the chip itself is powerful on paper.
Value
3
Response from Samsung USBy R&R Team, March 12, 2026
Hello there QBANTECH, we appreciate you taking time out of your day to provide feedback on your Samsung Galaxy S26 Ultra. We know how important the full processing power of your device is to you, and we would love nothing more than to help you troubleshoot and resolve this experience. We have provided a link to an article to help you with the refresh rate of your device. We have also shared a link to the Samsung Support Team to assist you if this experience continues, or you have questions about your new device. We appreciate you being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung Support
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Samsung Community
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How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
The Newest Galaxy
on March 11, 2026
Posted by: TronforSamsung
[This review was collected as part of a promotion.] There is a noticeable difference in the weight of the phone and not in a cheap way, in a great way.
The new features of the phone give me the ability to be in sync no matter what samsung device I am using. The Galaxy AI features have already saved me a ton of time on things that typically annoy me.
I am so happy I made this purchase.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on March 11, 2026
Posted by: Maritzaloves
[This review was collected as part of a promotion.] Phone has great features, loving the camera quality and how fast the phone is. Also all the AI features make it easier to navigate life. Loving it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone it's great
on March 11, 2026
Posted by: MIGANGEL
[This review was collected as part of a promotion.] I love the new phone works fast, everything looks clear and it's amazing
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Phone samsung has made yet.
on March 11, 2026
Posted by: BigCarlSlime
[This review was collected as part of a promotion.] The Galaxy AI is awesome. I upgraded from the S24 Ultra because the new technology In the 26. Can't wait to figure out the rest of the upgrades it offers!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excelent features and great quality
on March 11, 2026
Posted by: StealthySpot
[This review was collected as part of a promotion.] I have been using galaxy Ai for pictures and for scanning papers and they have come out great and really good quality. The phone has a great response to touch.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect time to upgrade
on March 11, 2026
Posted by: Jcr33k
[This review was collected as part of a promotion.] I upgraded from a Galaxy S22 Ultra for this phone and it was a great decision. The Galaxy AI has been insanely helpful and getting the phone set up and I've actually for the first time had conversations with an AI for dinner options which is very odd but fun. And I look forward to learning much much more about the phone. The call assist has been a major boon in screening spam calls. The privacy screen works as advertised. I'm thrilled with this phone.
Value
5
Written by a customer while visiting Samsung US