Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8 out of 5
4.8
(4,891 Reviews)
Open Ratings Snapshot
Rating breakdown 4,891 reviews
5 Stars
4,313
4 Stars
469
3 Stars
63
2 Stars
16
1 Star
30
67%of customers recommend this product. 
(
35 out of 52
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
5 out of 5
5
Worth the upgrade
on March 10, 2026
Posted by: Pokey21
[This review was collected as part of a promotion.] I'm coming from the s22 ultra and s26 ultra feels like lightyears ahead of it from the privacy display feature,photos,videos and the Galaxy AI is so new and refreshing can't wait to see what Samsung has in store for all future software updates
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
As expected, Quality from Samsung!
on March 10, 2026
Posted by: Samsunghugs
[This review was collected as part of a promotion.] When I received received the package, I really liked how well the shipping process went with UPS. I was updated constantly and knew the time frame I was receiving the package. The phone is amazing! I was really impressed with how much Samsung Switch app has improved moving over the data on the phone. I've noticed the difference over the years I've been updating the Galaxy Ultra series. I've noticed it is lighter in weight from the Samsung S25 Ultra. Also I like the fact that Samsung has kept the screen flat to allow a glass protector to be easily placed on the device. I am really pleased that Samsung has been sticking to using Qualcomm as the processor. Otherwise I would have chosen Pixel. The One UI 8.5 has been steadily getting better over time as well. Can't say enough without going on forever. I just feel so at ease with the Samsung software. Love the Samsung keyboard. Just the fact of knowing my information is kept safe in Secure Folder. Keep up the great work Samsung 👍 Also thank you for the faster charging time on the device. Saves so much time charging my S26 Ultra. Good luck to you all at Samsung. God bless and thank you!😁👌
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing technology
on March 10, 2026
Posted by: Marand28
[This review was collected as part of a promotion.] My new cellphone with all the optimized for "Galaxy IA"... so execited
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
An very well easy navigated device
on March 10, 2026
Posted by: Neonfiretiger
[This review was collected as part of a promotion.] My Samsung Galaxy s26 Ultra finally came in. I'm so excited to get started on everything. With Galaxy AI on my phone, I will have a more pleasant and enjoyable experience. Thanks to Samsung for giving me the assistance of Galaxy Al. My days of trying to get stuff done will become shorter and I'll have more time for family and friends. Making them memorable moments that are a rare jewel. I had to instantly case and get accessories for my phone. To treasure the milestones.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
26 Ultra Device
on March 10, 2026
Posted by: GalaxyLover
[This review was collected as part of a promotion.] Love this phone. The built in privacy screen is a game changer along with the galaxy ai making quick reminders throughout my day so much easier to track. The only annoying part is the stylus having to be placed back in a specific way to fit properly with the rounded corners of the phone.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Overall great upgrade experience
on March 10, 2026
Posted by: daalocni
[This review was collected as part of a promotion.] Traded in my old 128 GB Galaxy Note 20 Ultra from 2020 to upgrade to the new Galaxy S26 Ultra 1TB with 16 gigs of Ram.
Upgrading to the Galaxy S26 Ultra is a massive change across six years of evolution, perhaps too many to list. The performance gap is the first thing that I noticed. The S26 Ultra handles Android with a fluidity that made my aging Note felt very sluggish. Tasks that taxed the Note’s processor are now handled with efficiency and significantly better thermal management.
However, a Note loyalist like myself faces some hardware friction. A slight downside is the loss of the S Pen’s Bluetooth camera shutter functionality. The workaround, buying a separate (and now forgetable) Bluetooth shutter button, means carrying an extra accessory that the S Pen used to house internally.
The display also sees a slight trade-off due to the new display with it's new privacy feature. While great for security, I noticed a bit more shifting or dimming if the phone isn't pointed directly at my face. Additionally, the awkward placement of the bottom 5x zoom camera shifts the internal magnets, preventing many MagSafe-style accessories from seating properly (when using a magenetic case). Despite all, the sheer jump in power and software makes the S26 Ultra a formidable, if slightly different, successor to my Note, which I would surely recommend to anyone upgrading from older phones like myself.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy S26 Ultra: Best Upgrade Yet!
on March 10, 2026
Posted by: RAZER95
[This review was collected as part of a promotion.] I've had the Galaxy S26 Ultra for just over a week now (picked it up right at launch), and honestly, it's been a fantastic daily driver. Coming from an S25 Ultra, the differences aren't night-and-day in every way, but the little refinements add up big time.
First off, the build feels noticeably slimmer and lighter—it's easier to hold one-handed during long Netflix sessions or while gaming. The 6.9-inch display is stunning as always, super bright outdoors, and that new Privacy Display is a game-changer. I commute on the train, and being able to tilt the screen privacy mode so nosy neighbors can't peek at my emails or texts? Super useful and feels like real innovation.
Performance is buttery smooth thanks to the Snapdragon 8 Elite Gen 5 chip—zero lag in multitasking, editing photos, or running demanding games like Genshin Impact. Battery lasts me all day with heavy use (streaming podcasts, YouTube, social media, and some work emails), and I love how Galaxy AI quietly makes things easier in the background. Photo Assist is smarter now for quick edits (removing photobombers or enhancing low-light shots).
Overall, if you're into a premium Android experience with top-tier productivity, media consumption, gaming, and creative tools, this is worth it. Galaxy AI really elevates the whole thing to feel more "future-proof." Highly recommend!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
The Galaxy S26 Ultra has some very handy features.
on March 10, 2026
Posted by: Demmenter
[This review was collected as part of a promotion.] The Galaxy S26 Ultra has impressed me in many ways, the new privacy display is very innovative and shows alot of potential. The new Galaxy AI has many handy new features as well, call screening, photo editing, and the new Agentic AI is amazing to see being developed. The new Agentic AI is exactly what the average person has been looking for, something to help streamline tasks to give us more time to focus on what matters. The new Horizontal lock in super steady mode makes it easier than ever to capture special moments with ease. One UI 8.5 has made the samsung experience feel smoother and more satisfying while simultaneously improving usability of simple things like the quick settings panel. Paired with the new Buds 4 Pro which are amazing in their own right makes the experience significantly better. With that being said many of the Agentic AI features are on the cutting edge still, meaning they are still a little hit or miss. The S26 Ultra handles gaming and everyday tasks very well, and the camera is a good step up from the S25 Ultra
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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