Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 1TB (Unlocked) - Black
Average customer rating
4.9
(4,277 Reviews)
Rating breakdown 4,277 reviews
5 Stars
3,791
4 Stars
393
3 Stars
59
2 Stars
12
1 Star
22
69%of customers recommend this product.
(
27 out of
39)
Customer Reviews for Samsung - Galaxy S26 Ultra 1TB (Unlocked) - Black
Customer Rating
5
Bigger and better
on March 20, 2026
Posted by: RoosterKing
[This review was collected as part of a promotion.] Wow, I just upgraded from the standard S24 to the S26 ultra and it's a game changer. The batter lasts easily twice as long only having to charge every other night.
The Ai built has made everything and more intuitive.
Setting up the phone was a breeze and took less than an hour where when I've upgraded before it was a several day process to download apps and relogin to account.
The new privacy screen keeps my nosy brothers from seeing what I'm doing and the camera has so.e incredible modes and it helps take ridiculously good pictures.
Overall a 10 out of 10 l!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome Phone
on March 20, 2026
Posted by: Enchufe89
[This review was collected as part of a promotion.] The picture quality and the speed of the phine compared to the s25 Ultra is superior and the batter last longer than the s25 ultra also.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features, great photos
on March 21, 2026
Posted by: CoffeeLover
[This review was collected as part of a promotion.] I use my phone for personal, work and sports. The quickness of the phone makes it easy to stay on top of emails, teams messages and phone calls. The s pen makes it easy to complete and sign documents.
The new rounded corners makes the phone easier to hold and use one hand, while keeping the s pen.
Galaxy Ai makes it easy to ask questions and get quick answers, edit photos and search for products and items.
The camera front facing and rear facing are incredible. The pictures are phenomenal. I am a big picture taker and I am obsessed with the quality and new options. The video stabilization comes in clutch while recording my son's sports.
I am loving the built in privacy display for certain apps and passwords! I show everyone how cool and unique the feature is.
Battery life is also great!
The pink gold color is so cute!
Would absoutely recommend this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Privacy display is not quite there.
on March 21, 2026
Posted by: Aroe616
[This review was collected as part of a promotion.] The privacy display somewhat lacks in features. The "notification" based privacy only works at time of the notification itself triggering, and does not work at all when on lock screen or in the notifications pane, which is very disappointing. Not only is it hard to show off the cool selective privacy display to others, but it's also not effective at protecting at certain points while trying to interact with notifications. So could use a couple software updates to get right!
Galaxy ai is about what you expect. It's a do-all screen reader, summarizer, and generator for any sort of consumer needs. Nothing extremely notable, but it is very easy to use and is integrated in a way that it can be ignored, or used heavily
All in all, this phone with it's great specs is absolutely worth it. I'm using Google Fi, and it is running laps around my previous pixel phones (which honestly aren't as quality nor performant as they could be). And the battery life is incredible, I can easily get 2 days out of this device. Unlike my previous phone where it struggled with charging + Android Auto, it actually handles that very well _while actually charging_!
The only gotcha is the RAM inclusion. Only the 1TB version has the larger capacity RAM.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Not worth the price tag
on March 21, 2026
Posted by: User20129
from Texas
The display is to dim when you have the privacy display on at the max. It is also fuzzy. The battery doesn't last as long as expected. The camera is good. I don't know if it is worth it with the heavy price tag.
Features
2
Performance
2
Design
4
Value
2
Response from Samsung USBy R&R Team, March 22, 2026
Hello User20129, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We completely understand how distressing it can be when you have a new device that is not meeting your expectations. We have provided a link to the complete manual to help you adjust the settings for your Privacy Display so you can have it enable for specific apps or notifications while maintaining the display appearance you are seeking with your device. We have also provided links to articles to help you maximize the battery life of your device, if you are finding the battery is not adjusting to your consumption after a short period of usage as intended. We have also shared a link to the Samsung Support Team to assist you further if you continue to experience frustrations or you have questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
Enjoying the privacy screen
on March 21, 2026
Posted by: Marve316
[This review was collected as part of a promotion.] Being able to turn the privacy screen on and off is a game changer. It beats your screen looking dull all the time like it does with a privacy screen protector. I'm also enjoying the curved edges instead of the blocky feeling of my old S24 ultra.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
it's a shame they didn't improve cameras.
on March 13, 2026
Posted by: dobetterysammy
[This review was collected as part of a promotion.] I'm dissatisfied with samsung the cameras are a joke and dont look any better than previous generations. save your money and don't buy the s26 ultra.
Value
1
Response from Samsung USBy R&R Team, March 13, 2026
Hello there, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We completely understand how disappointing it can be when you have a new device that is not meeting your expectations. We have provided a link to an article to help you capture the best possible photos and videos with your device, and to the complete manual to help you discover the ways Galaxy AI can help you edit and play your photos and videos like never before. We would love to hear from you again in the future if you have additional feedback on features you would like to see in future generations of devices. We appreciate you being a Samsung customer. -Elizabeth
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
1
It's definitely Blue!
on March 12, 2026
Posted by: Purple Professional
from Fort Worth, TX
Enough said, I sent it back! Beware purple lovers!
Response from Samsung USBy R&R Team, March 13, 2026
Hi there Purple Professional, we appreciate you sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We understand that it can be disappointing when you are expecting a certain appearance on your device that is not met when you first see your new phone. We do recommend protective cases on all devices and this can be a way to help you acheive the appearance you are looking for to express your personal sense of style. Please, reach out to us again any time you have questions, or wish to share additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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X
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Written by a customer while visiting Samsung US