Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 1TB (Unlocked) - Black
Average customer rating
4.8
(4,928 Reviews)
Rating breakdown 4,928 reviews
5 Stars
4,348
4 Stars
472
3 Stars
64
2 Stars
15
1 Star
29
67%of customers recommend this product.
(
35 out of
52)
Customer Reviews for Samsung - Galaxy S26 Ultra 1TB (Unlocked) - Black
Customer Rating
5
Added privacy screen and brightness are a big plus
on March 26, 2026
Posted by: Kahdroc
[This review was collected as part of a promotion.] The new S26 Ultra was nice upgrade from the S24 version. The new body style along with the screen upgrades (including the privacy screen were alone worth the upgrade. Adding in the galaxy ai made the upgrade a no brainer.
Value
5
Response from Samsung USBy R&R Team, March 26, 2026
Hello Kahdroc, we appreciate you taking time out of your day to provide feedback on your Samsung Galaxy S26 Ultra. We are thrilled to hear that your new device has been worth the upgrade, and that the new Privacy Display and Galaxy AI features are such an amazing highlight of your usage. We have provided a link to the Samsung Support Team who can assist you if any questions come up as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone
on March 26, 2026
Posted by: Ashley
[This review was collected as part of a promotion.] So light weight and sleek. Camera quality is AMAZING! I've had every model since the Note20 and have always been a big samsung person. This is by far the best one yet 👏!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Ga'umsa Ibsa agarsiisa
on March 26, 2026
Posted by: Ak6lm
Ga'umsa yaadan walbaaru
Activitycontrols kene fudhat
Written by a customer while visiting Samsung US
Customer Rating
1
Looses signal
on March 26, 2026
Posted by: Signal
from Texas
The phone keeps loosing all signal bars when im in phone calls fix this bug porfavor.
Written by a customer while visiting Samsung US
Customer Rating
5
S26 ULTRA DOESN'T DISAPPOINT!!
on March 26, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] I upgraded from the S23 Ultra and it a huge improvement. AI features seem more "user friendly" than my previous phone. I look forward to exploring the new features!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is a great upgrade for the 2026 phone
on March 26, 2026
Posted by: Luijoc
[This review was collected as part of a promotion.] Great device, the S26 series is the best option to get if you want to enjoy all the lastest AI features. AI is the best I ever try. The privacy screen is awesome.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I'd like to tell you what you can do better
on March 26, 2026
Posted by: BigBen
[This review was collected as part of a promotion.] I upgraded from the s25 ultra to the s26 ultra. What I did not like and I think you can do better is making the transfer from the first phone to the new phone easier so we don't have the problem with the passwords, this is the only reason I don't like upgrade and because of that pain of having to put passwords and usernames and again. I got and upgrade for my wife's phone also and her biggest complaint was the transferring of information from the first phone to the second phone big waste of time because you can do it so that it is more fluid
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features.
on March 26, 2026
Posted by: Kindtwo
[This review was collected as part of a promotion.] Use my Samsung device to screen videos and live screens. Love it
Value
5
Written by a customer while visiting Samsung US