Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 1TB (Unlocked) - Black
Average customer rating
4.9
(4,277 Reviews)
Rating breakdown 4,277 reviews
5 Stars
3,791
4 Stars
393
3 Stars
59
2 Stars
12
1 Star
22
69%of customers recommend this product.
(
27 out of
39)
Customer Reviews for Samsung - Galaxy S26 Ultra 1TB (Unlocked) - Black
Customer Rating
5
Great Phone from Samsung as Always
on March 21, 2026
Posted by: MrPapaP
[This review was collected as part of a promotion.] The privacy screen works really well and the phone works smoothly and looks incredible
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent phone, amazing camera
on March 21, 2026
Posted by: Enochisawesome
[This review was collected as part of a promotion.] I switched from OnePlus S26 ultra! The new implementation of Galaxy AI is welcomed and is seamless in functionality throughout the S26 ultra. It's a Productivity powerhouse an entertainment curator and artists' muse. Amazing phone overall and with amazing powerful features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the features
on March 21, 2026
Posted by: Bettyboop
[This review was collected as part of a promotion.] I love the speed on this phone and enhanced security. I'm still learning about the Galaxy features. And the penup app is great.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Excellent photos
on March 21, 2026
Posted by: GadgetQueen
[This review was collected as part of a promotion.] Cameras make for fantastic photos.
The transfer takes too long, but is easily completed tirelessly.
The Galaxy AI options are endless!
The transfer takes too long, but is easily completed tirelessly.
The Galaxy AI options are endless!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
The phone is only OK!
on March 21, 2026
Posted by: PTees26
[This review was collected as part of a promotion.] The phone seems OK but a bit disappointed with still NO Micro SD slot, the cost of the phone and no great offers like when I bought my S23 Ultra
Value
3
Response from Samsung USBy R&R Team, March 22, 2026
Hey PTees26, thank you for your feedback on your Samsung Galaxy S26 Ultra. We know how disappointing it can be when your device is not operating as intended or expected. We have provided a link to the complete manual to help you discover all of the amazing features available on your device including the new Privacy Display, horizontal lock, and Galaxy AI. We have also provided a link to the Samsung Support Team if you are finding the storage to be insufficient for your needs, and are interested in storage expansion with your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
3
Needs work
on March 21, 2026
Posted by: Jefe22
[This review was collected as part of a promotion.] Screen color is yellowish and low quality compared to my s24 ultra.
Galaxy AI Is pretty cool overall.
Galaxy AI Is pretty cool overall.
Value
3
Response from Samsung USBy R&R Team, March 22, 2026
Hi there Jefe22, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We are happy to hear that you are pleased with the enhanced Galaxy AI features and usage. We have provided a link to the complete manual to help you adjust the display settings. The new Privacy Display can be causing the experience you mention with the color of your device, and you can adjust this setting to disable this feature, or allow this setting to enable for specific apps or notifications to help you make use of this new feature in unique ways. We have also provided a link to the Samsung Support Team to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
So many features
on March 21, 2026
Posted by: Smeesh
[This review was collected as part of a promotion.] This device allows me such versatile use! I only need to carry my phone for everything I need. I love Samsung products & the new feature of Galaxy AI is alot easier to use than I thought 😀
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has great features.
on March 21, 2026
Posted by: Kikimom
[This review was collected as part of a promotion.] I love the AI features. I love the color of the phone. The lightness of the phone.
The quick response of the phone.
The quick response of the phone.
Value
5
Written by a customer while visiting Samsung US