Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 1TB (Unlocked) - Black
Average customer rating
4.9 out of 5
4.9
(3,973 Reviews)
Open Ratings Snapshot
Rating breakdown 3,973 reviews
5 Stars
3,545
4 Stars
346
3 Stars
50
2 Stars
12
1 Star
20
69%of customers recommend this product. 
(
25 out of 36
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S26 Ultra 1TB (Unlocked) - Black
Customer Rating
5 out of 5
5
From S22 Ultra to S26 Ultra
on March 19, 2026
Posted by: RubenS
[This review was collected as part of a promotion.] I was using the still very capable S22 Ultra. Sadly, the antenna stopped working, and I barely had a signal most of the time. So, more of a need to upgrade than anything else. However, I am enjoying the new S26 Ultra. Very smooth and fast, opening and using different apps, browsing, games, and streaming. The screen is top notch, the colors pop nicely, the refresh rate makes everything look fluid, smooth, perfect. It doesn't matter if it's movies, YouTube, my own videos, games, it looks awesome. Listening to music is great too, the speakers work flawlessly and the volume is good. I love taking pictures, and the picture quality, improved from the 22 series. The horizon lock is outstanding. And the way Samsung integrated the Galaxy AI is very intuitive, but also, the device allows to cut back or integrate as much as you want. I personally don't use it as much, but the options to edit images and video, very nice. Battery life is good, but nothing incredible. Hopefully they'll improve that soon. The s-pen is good, but I do miss some of the Bluetooth capabilities. Especially for controlling some camera functions. And the privacy display is pretty useful, I just set it to work with certain apps and pop up notifications. I haven't experienced any discomfort with it at all. All in all, a great phone, the display and speed are great, I'll need more time to compare the camera results, but so far, I am enjoying the upgrade.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on March 19, 2026
Posted by: My6shop
[This review was collected as part of a promotion.] This phone is so smart great features especially the camera AI is another perk strongly suggest
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S26 ULTRA IS BY FAR THE BEST OF ALL .
on March 20, 2026
Posted by: Samgoescool
[This review was collected as part of a promotion.] This phone is the best and specifically "Galaxy AI"is the feature that every backbenchers will also understand and use it's awesome features with ease.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy s26 ultra
on March 20, 2026
Posted by: Galaxygirl
[This review was collected as part of a promotion.] It charges super fast, I Love the privacy screen mode for certain apps, my favorite so far is when al screenshot spam calls and answers for you.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Overall
on March 20, 2026
Posted by: Anonymous
The battery life sucks, like really bad! The privacy screen option isn't as good as the actual screen protector. The camera is great and some other cool features. I honestly liked my 25 ultra better.
Response from Samsung USBy R&R TeamMarch 20, 2026
Hello Panda, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We completely understand how frustrating it can be when you have a brand new device that is not meeting your expectations. The battery of your device is designed to adjust to your consumption habits and maximize after a short period of usage. If this is not your experience we have provided links to troubleshooting guides to assist you at your convenience and to the Samsung Support Team to offer additional assistance and options for resolution if this experience continues with your phone. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Sweet phone
on March 20, 2026
Posted by: Lovelyphone
[This review was collected as part of a promotion.] Not bad and the phone works well..for that I bought 2 phones...
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
A perfect upgrade
on March 20, 2026
Posted by: Minniegirl96
[This review was collected as part of a promotion.] I have always had a samsung galaxy device and have always been impressed. The S26 Ultra was nothing short of that. It's fast and sleek. I especially love the new video features, and the privacy screen feature. It also automatically comes with galaxy AI. Going from a S23 Ultra to a S26 Ultra was the move!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Nice device
on March 20, 2026
Posted by: New2me
[This review was collected as part of a promotion.] Feels like the s24 ultra that I traded it for, I like the privacy screen feature, however the animation controls are too general and I'd like to tweak it slightly but the new option is on or off, otherwise a great device.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Showing 3961-3968 of 3973 results 
<< 1 ... 493 494 495 496 497 >>