Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 1TB (Unlocked) - Black
Average customer rating
4.9
(4,024 Reviews)
Rating breakdown 4,024 reviews
5 Stars
3,586
4 Stars
353
3 Stars
52
2 Stars
12
1 Star
21
69%of customers recommend this product.
(
25 out of
36)
Customer Reviews for Samsung - Galaxy S26 Ultra 1TB (Unlocked) - Black
Customer Rating
4
This product has the coolest privacy screen
on March 19, 2026
Posted by: Maggie
[This review was collected as part of a promotion.] "Galaxy AI" has two features I really like: creative studio and interpreter. I tried the interpreter few times by speaking in Chinese to translate to English and it works as well as Google.
The other function I think the coolest features so far among all phones out there is "privacy screen" and it works perfectly.
The camera also works well. The photos and videos are good with the details.
So far, I enjoy this phone and will continue using it for streaming and gaming to see if it works well too.
One downside is it turns hot quickly when the sun is up and I am inside the car which is quite weird.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Screen issues
on March 19, 2026
Posted by: Whywhy
[This review was collected as part of a promotion.] The new privacy feature makes the screen blurry and dim even when the feature is off. This is a terrible compromise for a useless feature.
Value
1
Response from Samsung USBy R&R Team, March 20, 2026
Hello Whywhy, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We know how frustrating it is when your new device is not meeting your expectations in appearance and functionality. We have provided a link to the Samsung Support Team to assist you if you believe the display of your device without the Privacy Display settings enabled is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
Mostly Excited
on March 19, 2026
Posted by: Jonojazz
[This review was collected as part of a promotion.] I assumed that the screen protector that came on the s26 ultra was transparent or mostly transparent. Instead, it was black. Due to this problem, I couldn't see the screen and therefore thought my phone was not turning on. Otherwise, excellent!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Jaw dropping stunner!
on March 19, 2026
Posted by: PokeNProddin
[This review was collected as part of a promotion.] Galaxy AI at its finest! When I upgrade models I usually expect there to only be a few slight changes or improvements from year to year. So when I upgraded to the 26 ultra I was surprised to find that there was actually quite a vast number of improvements. Overly happy! Thank you once again Samsung!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I love the new privacy display feature
on March 19, 2026
Posted by: Aloush
[This review was collected as part of a promotion.] I couldn't be happier with my purchase. The s26 U is a great phone that is very capable. I'm loving the new privacy display tech. It's mind blowing!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Fast and smooth software experience
on March 19, 2026
Posted by: FACTagent
[This review was collected as part of a promotion.] The Galaxy S 26 Ultra is fast, smooth, and powerful. The Galaxy AI call screening feature is new to Galaxy phones and does a good job cutting down on spam calls. I've already used the galaxy AI photo editing to remove unwanted people and objects from my photos. One UI 8.5 is the best system yet
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is great, images and sound is clear
on March 19, 2026
Posted by: Adnaloyop
[This review was collected as part of a promotion.] Samsung device is excellent for work. The screen is more clear than other devices. And the sound is strong.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
It is Samsung innovative ?
on March 19, 2026
Posted by: BJas94
[This review was collected as part of a promotion.] So far I am using my Samsung as personal phone, I do not see to much difference between 25 and 26 no counting IA. It is kind of interesting that my camara lens fog with cold weather . Privacy screen is amazing and good innovation, audio cleaner for videos is awesome. Porssesator works great . Lost a lost of functions of the s pen, It is understandable that is to make phoen thinner but that break my heart.For be Honest I was expecting more innovation a thing that I can say this is why I love Samsung and not other brand. I am starting to look other brands because bring more than IA features. I used Samsung S23 Ultra, I love it but for some technical issues I was forced to jump to S26 Ultra. I am still questioning myself if I made a good decision.
Value
4
Written by a customer while visiting Samsung US