Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 1TB (Unlocked) - Black
Average customer rating
4.9
(4,024 Reviews)
Rating breakdown 4,024 reviews
5 Stars
3,586
4 Stars
353
3 Stars
52
2 Stars
12
1 Star
21
69%of customers recommend this product.
(
25 out of
36)
Customer Reviews for Samsung - Galaxy S26 Ultra 1TB (Unlocked) - Black
Customer Rating
5
Best Phone to date by far
on March 19, 2026
Posted by: MoProblems
[This review was collected as part of a promotion.] This phone is far superior to any other launch Samsung has had. With Galaxy AI, the battery life and the privacy screen the S26 has taken some tremendous leaps in technology for just a year from the s25 model. I came from and s24 ultra because I felt the S25 was very similar. With the S26 there is no comparison. From the super fast charging to the camera this phone has been upgraded all around. Don't hesitate to upgrade.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The S26 ultra has been good by far
on March 19, 2026
Posted by: imalphachild
[This review was collected as part of a promotion.] I traded in my S24 Ultra for the S26 Ultra, and the features did not disappoint. The camera is improved, and the Galaxy AI is awesome. Being able to create and customize your own stickers in Creative Studio is a game-changer for me. The privacy display is also cool, and the battery seems to last longer than I expected. I also like the circular design at the edge.
But I do wish they would bring back the Bluetooth on the S Pen.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic.
on March 19, 2026
Posted by: Wolfultras26
[This review was collected as part of a promotion.] This device truly excels when it comes to photography, capturing stunning detail and vibrant colors in every shot. The battery life is also remarkably impressive, easily lasting through a full day of heavy use. I've found that Galaxy AI features enhance the overall user experience significantly. The intuitive interface and robust performance make it a joy to use daily. Overall, it's a top-tier smartphone that delivers on all fronts.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone!
on March 19, 2026
Posted by: Kmonet85
[This review was collected as part of a promotion.] I've been loyal to the Galaxy S series since the S7. I wasn't planning on upgrading from my S22+, but when I saw the ad for the S26 ultra, I had to have it. I'm big on privacy and the built in privacy screen as awesome! The camera is way better than what I'm used to and the battery lasts all day for me. Still learning the AI aspects, but they have been so helpful in creating photos and with searches. I'm glad I got this phone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
The battery is not good!!
on March 19, 2026
Posted by: Tiff81
[This review was collected as part of a promotion.] I'm still experimenting with AI on my S26 ultra! Hopefully it's not all that difficult)!
Value
3
Response from Samsung USBy R&R Team, March 20, 2026
Hey Tiff81, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are pleased to hear you are enjoying the inital exploration of your new device. The battery of your device is designed to adjust to your specific consumption habits and adjust after a short period of time to be most efficient. If this is not your experience, we have provided links to articles to help you maximize the battery life of your device manually. We have also provided a link to the complete manual for your device to aid you in exploring all of the amazing Galaxy AI features and integrate them in to your usage. Finally, we have provided a link to the Samsung Support Team to assist you any time you have questions about your phone. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Pretty good phone
on March 19, 2026
Posted by: LadiRed
[This review was collected as part of a promotion.] I was a little apprehensive about upgrading as I looked at the specs and there didn't seem like it was too much of a difference from my Samsung Galaxy s25 Ultra however the Galaxy AI features are beyond amazing, the camera & added features are a plus. The different capabilities of the 26 Ultra are great. I love this phone & would highly recommend it.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
I don't see too much difference between the galaxy
on March 19, 2026
Posted by: 123565
[This review was collected as part of a promotion.] No much different, just a new phone but features are the same
Value
3
Response from Samsung USBy R&R Team, March 19, 2026
Hello 123565, thank you for taking time out of your day to provide feedback on your Samsung Galaxy S26 Ultra. We completely understand how important it is to feel that your new device is truly an upgrade, and that you are going to enjoy the usage every day. In addition to enhanced processing speeds on your new device, we have introduced the first privacy display to be included with the device, the new horizontal lock has been added to your device, as well as the enhancement of Galaxy AI. We have provided a link to the complete manual for your device to help you discover these features and integrate them in to your usage. We have also provided a link to the Samsung Support Team to assist you if any questions arise as you continue using your new phone. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
The New Samsung S26 Ultra
on March 19, 2026
Posted by: Brantazum
[This review was collected as part of a promotion.] The Samsung S26 Ultra has quickly become my go-to device for just about everything in my daily life. From the moment you pick it up, it feels premium—solid, well-balanced, and comfortable in my hand. The display is easily one of its standout features, with incredibly smooth scrolling that makes everything from browsing to gaming feel fluid and effortless. The privacy screen is a nice addition. Paired with excellent graphics, whether you're streaming videos or playing high-end games, the experience is consistently stunning.
Performance-wise, this phone handles everything I throw at it without hesitation. Multitasking, editing, streaming—it just works. One feature I’ve especially loved is the AI photo editor. It’s surprisingly powerful and intuitive, making it easy to enhance, fix, or completely transform photos with minimal effort. It genuinely feels like having a professional editing tool built right into your pocket.
That said, there is one disappointment that kept this from being a perfect device for me: the S Pen. The lack of Bluetooth functionality is a noticeable downgrade, especially if you’re used to using it for remote features like taking photos or controlling presentations. It’s still useful for writing and precision tasks, but it feels like a missed opportunity.
Overall, I use this phone for everything, and it excels in almost every area. Because of the S Pen limitation, I’d give it a 4 out of 5—but it’s still one of the best phones I’ve used.
Value
4
Written by a customer while visiting Samsung US