Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 1TB (Unlocked) - Black
Average customer rating
4.9 out of 5
4.9
(4,071 Reviews)
Open Ratings Snapshot
Rating breakdown 4,071 reviews
5 Stars
3,623
4 Stars
360
3 Stars
55
2 Stars
12
1 Star
21
69%of customers recommend this product. 
(
25 out of 36
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S26 Ultra 1TB (Unlocked) - Black
Customer Rating
5 out of 5
5
This phone is incredible, I love it
on March 19, 2026
Posted by: Bethonsam
[This review was collected as part of a promotion.] It is easy to use, and the new features are excellent—and the camera goes without saying; it boasts great resolution and options you wouldn't even imagine. It truly is a unique experience to own a device like this.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love the feel and privacy screen
on March 19, 2026
Posted by: Apache326
[This review was collected as part of a promotion.] I have had it for a week now. It was not much different than the S25 but it definitely feels lighter, more buttery to scroll. Galaxy AI has also improved too with more features. Like head gestures for buds, etc. Love it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S26 Ultra from S22 Ultra
on March 19, 2026
Posted by: MidnightRust
[This review was collected as part of a promotion.] I've been a galaxy user since the removable battery S5 days. Crazy how time flies. I used to get every model from the S5 up until the S22 Ultra. I stopped there because I absolutely loved that phone. But it felt like it was time to finally upgrade again and I got the S26 Ultra. Coming from someone who had no complaints about the "old" S22U, I really like the new features in the S26U like the many Galaxy AI features. I was playing around with editing photos, call translations and call screening. One thing I was worried about was battery life since it's the same capacity battery for many generations. But I have to say, the battery is amazing. They really optimized it to last so long. I used to have to charge my old phone at about lunch time and now I make it back home from work with 50% battery. No phone is perfect, but I don't have a single complaint yet.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The color of the device is my favorite
on March 19, 2026
Posted by: GalaxyLoveR
[This review was collected as part of a promotion.] Using Galaxy AI is easier than before. The customization of the apps, themes, icons, etc is something alot of people prefer. The 26 Ultra with the pen feature is a plus.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S26 Ultra!
on March 19, 2026
Posted by: BASSMAN85
[This review was collected as part of a promotion.] This Samsung Galaxy S26 Ultra is amazing! Phone is sleek and doesn't feel too big in the hand. S pen works great and the guts of the phone make it operate so smoothly! Highly recommend this to anyone looking at an upgrade. The Galaxy AI is far superior to what I expected!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy S26 Ultra: Power, Precision, Perfection
on March 19, 2026
Posted by: Samsung4u
[This review was collected as part of a promotion.] Blazing-fast performance makes everything smooth and lag-free.
Stunning display with vibrant colors and sharp detail.
Long-lasting battery that easily gets through the day.
Incredible camera system for pro-level photos and videos.
Sleek, premium design that feels great in hand.
Advanced AI features that make everyday tasks easier.
Built for multitasking, gaming, and heavy use without slowing down.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Overheating
on March 19, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] My phone is overheating cuz last night I was trying to watch some tiktok videos and it was overheating and it's starting jammed so I turned off and if you don't if they can fix this.
Value
2 out of 5
2
Response from Samsung USBy R&R TeamMarch 19, 2026
Hey MRiwantdone, thank you for taking time out of your day to share your experience of your Samsung Galaxy S26 Ultra with us. We completely understand how important it is to be able to use your device for prolonged periods of time and be comfortable to hold in your hand. We have provided a link to a troubleshooting guide to help you resolve this experience with the temperature of your device. We have also provided a link to the Samsung Support Team to assist you further if this experience continues with your device. We appreciate you being a Samsung customer. -Elizabeth
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy S 26 Ultra... The BEST yet!
on March 19, 2026
Posted by: WolfGhost
[This review was collected as part of a promotion.] The Galaxy S 26 is by far the best Galaxy phone ever. The screen colors are beautiful, scrolling is the smoothest I've ever seen. The processing is just amazing, no lag, etc. And then we have the AI... it gives the phone a whole new level of usefulness and productivity. Samsung has hit a home run with the Galaxy S 26 Ultra. Good job Samsung!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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