Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 1TB (Unlocked) - Black
Average customer rating
4.9
(4,244 Reviews)
Rating breakdown 4,244 reviews
5 Stars
3,763
4 Stars
391
3 Stars
57
2 Stars
12
1 Star
21
69%of customers recommend this product.
(
27 out of
39)
Customer Reviews for Samsung - Galaxy S26 Ultra 1TB (Unlocked) - Black
Customer Rating
5
Noticable step up!
on March 16, 2026
Posted by: Scooby631
[This review was collected as part of a promotion.] Well, I have been loyal to the Galaxy line up since the 9. Continously have upgraded, and loved the change every time. Now this s26 Ultra is definitely a step up comming from the S24U. Noticeable difference in CPU speed, still keeps up with all the expectations from the previous models! 10/10 would recommend.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy AI Incredible
on March 16, 2026
Posted by: Boogy1979
[This review was collected as part of a promotion.] This phone is so amazing! The Galaxy AI features alone make it upgrade worthy, even if you have the previous Galaxy S25 Ultra. The Galaxy AI assistant is so handy! From remembering a conversation you had a week ago about meeting for coffee and reminding you the morning of! Absolutely the best phone on the market!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
All is good
on March 16, 2026
Posted by: carlitl
[This review was collected as part of a promotion.] The Galaxy S26 Ultra feels less like a radical reinvention and more like a highly polished tool. Having upgraded from the S23 Ultra, the transition is seamless, though perhaps a bit too familiar for those looking for a "wow" factor.
The Hardware & Battery
Physically, there isn't much to report—it retains the similar form factor with no obviously exciting changes to the aesthetic. If you were hoping for a bold new look, this isn't it. Furthermore, battery life remains consistent with previous generations; while reliable, I didn't notice any significant gains in longevity.
Physically, there isn't much to report—it retains the similar form factor with no obviously exciting changes to the aesthetic. If you were hoping for a bold new look, this isn't it. Furthermore, battery life remains consistent with previous generations; while reliable, I didn't notice any significant gains in longevity.
The Standout Features
Where this phone actually earns its keep is in the software and display technology:
Galaxy AI Integration: This is easily the most improved aspect of the daily experience. The AI tools are deeply baked into the OS, and I find myself using them multiple times a day—specifically for search, which has become much more intuitive.
Privacy Display: This is the true "innovation" of the S26 series. The new display tech is incredibly helpful for maintaining privacy in public. The app-specific privacy function is particularly clever, allowing you to shield sensitive information on a per-app basis without compromising the entire viewing experience.
Where this phone actually earns its keep is in the software and display technology:
Galaxy AI Integration: This is easily the most improved aspect of the daily experience. The AI tools are deeply baked into the OS, and I find myself using them multiple times a day—specifically for search, which has become much more intuitive.
Privacy Display: This is the true "innovation" of the S26 series. The new display tech is incredibly helpful for maintaining privacy in public. The app-specific privacy function is particularly clever, allowing you to shield sensitive information on a per-app basis without compromising the entire viewing experience.
If you are coming from an S23 Ultra, you aren't getting a brand-new look or better battery, but you are getting a much smarter device.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The device is nice, but it would be better if it s
on March 16, 2026
Posted by: Mua7mj
[This review was collected as part of a promotion.] I used the device for gaming and its performance is fairly good, but the device itself is excellent.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great new features
on March 16, 2026
Posted by: GkS916
[This review was collected as part of a promotion.] I love the new Galaxy s26 Ultra. Privacy screen and embedded AI features are tow of the many great things. The speed and the camera are the next two improvements. The UI8.5 and Android 26 are very intuitve.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A awesome upgrade from the s23 ultra!
on March 16, 2026
Posted by: DannyBassfishin
[This review was collected as part of a promotion.] I recently upgraded from the S23 to the Galaxy S26 Ultra, and the new built-in privacy screen and larger S Pen are excellent hardware additions. While the interface feels familiar, the Galaxy AI is the real star, seamlessly elevating the entire experience and making it a true leap forward.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
BUYER'S REGRET. Wish I'd kept my S24 Ultra.
on March 17, 2026
Posted by: Jbre
Phone is ok.
Got this to replace my S24 Ultra.
Definitely feels like a downgrade.
Got this to replace my S24 Ultra.
Definitely feels like a downgrade.
Camera is a lateral move at best.. I hate that the lenses stick out so far from the back of the phone.
Spen is a definite downgrade. Why bother if it's just a stylus? Really miss the camera shutter control on my S24 spen.
Also why did Samsung Messages go away? I HATE Google Messages. I really loved being able to pin favorite conversations to the top. And why is half the screen used up as a "Google Messages" title? We already know whose terrible app we're using, don't need the constant reminder.
Spen is a definite downgrade. Why bother if it's just a stylus? Really miss the camera shutter control on my S24 spen.
Also why did Samsung Messages go away? I HATE Google Messages. I really loved being able to pin favorite conversations to the top. And why is half the screen used up as a "Google Messages" title? We already know whose terrible app we're using, don't need the constant reminder.
Why is it shaped like the other phones (brand name is being "moderated") again? If I wanted a generic looking phone, I'd have gotten the other phone (brand name is being "moderated") or Google phone.
Sad that my two-year-old phone feels so much better than the brand new one.
Overall, I really regret buying this phone.
Overall, I really regret buying this phone.
No, I would not recommend this to a friend.
Features
1
Performance
2
Design
1
Value
1
Response from Samsung USBy R&R Team, March 19, 2026
Hi Jbre, we appreciate your feedback on your Samsung Galaxy S26 Ultra. We know that upgrading to a new device can come with a bit of a learning curve as you adjust to the new and changed features on your device. We have provided a link to an article to help you with the redesigned S Pen features to help you use this accessory to its full potential. We have also provided a link to the complete manual to help you discover all of the new features like the privacy display, Galaxy AI, and remote controls you can use with your camera as well as adjust the settings to align to your preferences in your messages and other apps. We have also provided a link to the Samsung Support Team to offer additional assistance if you continue to experience frustrations, have questions about accessories to help you with the camera lenses or additional features of your new device. We appreciate you being a Samsung customer. -Elizabeth
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
S 26 ultra
on March 17, 2026
Posted by: Ghumman
[This review was collected as part of a promotion.] Nice very smooth and fast really like the privacy feature
Value
5
Written by a customer while visiting Samsung US