Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 1TB (Unlocked) - Black
Average customer rating
4.9
(4,007 Reviews)
Rating breakdown 4,007 reviews
5 Stars
3,572
4 Stars
352
3 Stars
50
2 Stars
12
1 Star
21
69%of customers recommend this product.
(
25 out of
36)
Customer Reviews for Samsung - Galaxy S26 Ultra 1TB (Unlocked) - Black
Customer Rating
5
Great phone
on March 10, 2026
Posted by: Sparkie
[This review was collected as part of a promotion.] I upgraded from a S23 ultra to the S26 Ultra, world of a difference, faster response times better screen quality, pictures wow especially with the AI backing. Also for gamers, games run smooth at high resolution.Battery life amazing. All in all Great AI features, great hardware, great phone. Would 100% recommend
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Not as impressive as its predecessors
on March 10, 2026
Posted by: EdoOkati123
[This review was collected as part of a promotion.] The battery drain on this is higher than I initially expected it to be. By contrast, my S23Ultra which I traded in for upgrading to this, had a better battery life when I initially bought it. It used to last more than 1 day comfortably. With all the new Galaxy AI features packed into this new S26 Ultra, it seems to be consuming considerably more battery in initial days of usage, compared to how long the S23 Ultra lasted.
Also, the new Privacy Display, when enabled under "Maximum Privacy Protection" mode, is a disappointment. Needs a lot of refinement in future iterations of the upcoming Galaxy devices. As a lifelong Samsung Galaxy phone user, I am convinced Samsung is capable of much more than what the S26 Ultra delivered. I hope the upcoming flagships have a bigger battery and a much more improved privacy display feature. No regular user uses as many AI features as they are focusing on. Hardware improvements such as battery and camera are what matter more.
Value
3
Response from Samsung USBy R&R Team, March 11, 2026
Hey there EdoOkati123, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We completely understand how disappointing it can be when you have a new device that is not aligning to your expectations. Your new device is designed to maximize the battery after a short period of usage and adjustment to your specific consumption. We have provided links to troubleshooting guides to help you maximize the battery life manually if this is not your experience. We have also provided a link to the complete manual for your device to help you best align the settings to your preferences, and discover all of the features you may be interested in using every day. Lastly, we have provided a link to the Samsung Support Team to assist you any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
The Phone provides a seamless experience!
on March 10, 2026
Posted by: Phantomgrahf
[This review was collected as part of a promotion.] This phone has provided a seamless experience upgrading from my older phone. I love that it connects through Smart things and all of my devices are ready to switch over.
The camera provides such a professional design and output of your photos, it is like you carry a professional camera with you at all times.
I tried some of the new Galaxy Ai features and I am blown away at what the phone is already capable of doing. I cannot wait to see more capabilities added in the future.
When it comes to the overall weight and size of the phone, it looks bigger however lighter in comparison to the older models.
I am overall really happy with my purchase. I did mess up on applying the screen anti reflective film correctly. I have a few bubbles on the screen. I will look for a good option to apply it much more smoothly.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great first Impression
on March 10, 2026
Posted by: Aceonemg
[This review was collected as part of a promotion.] I always upgrade every year and the Galaxy Ultra lines just keep getting better every year. This year the privacy screen blew me away as I was using the privacy films making it difficult at times with the fingerprint scanner, but this screen is CRAZY! And the AI advancements are wild. I use my cell for work and play and living it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Privacy screen
on March 10, 2026
Posted by: JBP113
[This review was collected as part of a promotion.] I love the new privacy screen feature. Super innovative. It's seen seemingly hard to innovate phones further for convenience but its actually a great feature.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Big Changes from S25Ultra to S26Ultra
on March 10, 2026
Posted by: MadDog415
[This review was collected as part of a promotion.] I use Gemini alot , different discussions about simple things and not so simple things. Almost like my personal assistant. I enjoy the AI features with the transcribe with the call as it will help me identify if I should answer or not.
I mostly use my phone for everything, except playing games. Little of that here and there but not so much. Mostly web browsing and streaming like Netflix or HBO etc. I can right away tell the difference with viewing experience on the screen. Much richer detail and clarity with consuming content. The improved snap dragon has really made the phone more snappy and responsive. I also read alot of emails and will use Gemini to help with giving quick overview.
The phone itself feels great in the hands the screen size is the same but the phone itself is easier to hold with the rounded edges and ever so slight thinness compared to it's previous model.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Intuitive and efficient
on March 10, 2026
Posted by: Overtaxed
[This review was collected as part of a promotion.] Just received S26 Ultra with Galaxy AI and moving esims and data from prior phone was easy. No need to wait at store. Great battery life and super fast. Looking forward to discovering all the new features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is a great phone. The Galaxy AI is wonderful.
on March 10, 2026
Posted by: Furbaby2
[This review was collected as part of a promotion.] This phone is amazing. The vividness of the color is spectacular. The weight of it in your hand is not heavy. It's light.
It's very straightforward, self-explanatory. Beautiful I don't know what else to say about it. Except it's a beautiful phone. The Galaxy AI is very interesting and fun to play with. Watching movies on it is an amazing experience. Playing games on it is great. The clarity is very clear no background Noise at all in it. Music has perfect sound. This is really a great phone.Samsung topped themselves on this one
It's very straightforward, self-explanatory. Beautiful I don't know what else to say about it. Except it's a beautiful phone. The Galaxy AI is very interesting and fun to play with. Watching movies on it is an amazing experience. Playing games on it is great. The clarity is very clear no background Noise at all in it. Music has perfect sound. This is really a great phone.Samsung topped themselves on this one
Value
5
Written by a customer while visiting Samsung US