Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 1TB (Unlocked) - Black
Average customer rating
4.9
(4,007 Reviews)
Rating breakdown 4,007 reviews
5 Stars
3,572
4 Stars
352
3 Stars
50
2 Stars
12
1 Star
21
69%of customers recommend this product.
(
25 out of
36)
Customer Reviews for Samsung - Galaxy S26 Ultra 1TB (Unlocked) - Black
Customer Rating
3
Love the new phone! But...
on March 9, 2026
Posted by: GreenMan
[This review was collected as part of a promotion.] I really do love the new phone. Great color and looks like premium quality. Also happy to upgrade for the longer support options. Really really loved my s23 ultra, but soon it will be out of support, sadly.
Some cons: possibly poor screen contrast, same battery, lack of s pen bluetooth, higher prices. Not really much improved over the s23 ultra other than galaxy ai features (not my favorite thing honestly).
Really wish Samsung would start taking some more design risks other thank foldables. Foldables are just too fragile and expensive.
(awesome photo courtesy of the og goat Galaxy S23 Ultra :) ye will be greatly missed)
Some cons: possibly poor screen contrast, same battery, lack of s pen bluetooth, higher prices. Not really much improved over the s23 ultra other than galaxy ai features (not my favorite thing honestly).
Really wish Samsung would start taking some more design risks other thank foldables. Foldables are just too fragile and expensive.
(awesome photo courtesy of the og goat Galaxy S23 Ultra :) ye will be greatly missed)
Value
3
Response from Samsung USBy R&R Team, March 10, 2026
Hey GreenMan, we appreciate you sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We know upgrading to a new device can come with a bit of a learning curve, especially with the changes that have been made with Galaxy AI and additional accessories. We have provided links to articles to help you with the redesigned S Pen features that will offer many options for quick usage. We have also shared a link to an article to help you capture the best possible photos and videos with your device. Lastly, we have provided a link to the Samsung Support Team to assist you if you continue to experience frustrations, or have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
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Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
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Written by a customer while visiting Samsung US
Customer Rating
4
Excellent all rounder phone
on March 9, 2026
Posted by: FoxMulder
[This review was collected as part of a promotion.] Almost a perfect phone, a great all rounder including Galaxy AI, OS etc. camera is solid but some new camera hardware and battery capacity stagnation are the only slight quibbles I have with the phone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Innovation and consistency
on March 10, 2026
Posted by: themasonera
[This review was collected as part of a promotion.] I've really enjoyed the new features that Samsung continues to push with these new phones. There's opportunity for growth but this is the best overall phone on the market! The Galaxy Ai features integrated within the camera and day to day are phenomenal!! In today's era of smartphones the spftwarebis what makes your product great and hardware is a slight second with so many great phones.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
A worthwhile upgrade with a few tradeoffs
on March 10, 2026
Posted by: GalaxyLover15
[This review was collected as part of a promotion.] Coming from a S22 Ultra, I can see significant improvement. The device overall is thinner, lighter and faster. The software is snappy and smooth. The camera is amazing, especially the updated nitography! The Galaxy AI is a welcome addition with lots of fun tricks embedded throughout. The Privacy Display is incredible and such a welcome upgrade in an age where phone have added nothing new in years. However, the pen feels like a downgrade in terms of features and build. It feels cheaper than my S22 and I miss the Bluetooth capabilities. The camera setup while sleek interferes with most Magsafe accessories, setting the phone behind it's competition. Overall, a very worthwhile upgrade with some neat tricks and great improvements.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Nice phone seems a little alower than the note 20
on March 10, 2026
Posted by: Urgdad303
[This review was collected as part of a promotion.] The new phone is nice. It does seem like the computer is slower reaction time than the note 20ultra. Need more time to gave a full review
Value
3
Response from Samsung USBy R&R Team, March 10, 2026
Hi there Urgdad303, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We are happy to hear that you are finding your upgraded device to be nice, and we would love to help you maximize the speed of your device. We have provided a link to an article to help you with the refresh rate of your device. We have also shared a link to the Samsung Support Team to offer additional assistance if you believe your device is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
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How to adjust refresh rate options on your Galaxy phone or tablet
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Written by a customer while visiting Samsung US
Customer Rating
5
Truly 'Agentic'—The smartest phone I've owned.
on March 10, 2026
Posted by: LoveSamsung
[This review was collected as part of a promotion.] The transition to 'Agentic AI' is noticeable. I’ve found myself using the integrated AI (Bixby/Perplexity) for almost all my queries because it actually understands the context of what I'm doing. It saves me so much time by automating the little things.
The hardware is top-tier, but the software is what wins. Also, the social validation is real—everybody praises the photos I take. The new AI-powered ISP handles skin tones and textures so well that even basic snapshots look like professional headshots. It’s the first time a phone’s AI feels like a helpful partner rather than just a gimmick."
The hardware is top-tier, but the software is what wins. Also, the social validation is real—everybody praises the photos I take. The new AI-powered ISP handles skin tones and textures so well that even basic snapshots look like professional headshots. It’s the first time a phone’s AI feels like a helpful partner rather than just a gimmick."
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I am surprised at how light it is and its axy text
on March 10, 2026
Posted by: Yiye1980
[This review was collected as part of a promotion.] I'm going to leave my review about my latest Samsung Galaxy S26 Ultra purchase. It was a very easy purchase, received on time, and the service was excellent. I recommend using the Samsung Shop app. I'm delighted.
For the past couple of years, I've been buying cell phones for either my wife or myself, and I've never had any problems with deliveries. In fact, swapping phones is super easy and straightforward. I have the S25 Ultra, and yesterday I received my wife's S26 Ultra—a magnificent phone. Thank you, Samsung, for always innovating technology.
For the past couple of years, I've been buying cell phones for either my wife or myself, and I've never had any problems with deliveries. In fact, swapping phones is super easy and straightforward. I have the S25 Ultra, and yesterday I received my wife's S26 Ultra—a magnificent phone. Thank you, Samsung, for always innovating technology.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best one yet
on March 10, 2026
Posted by: Mlritter01
[This review was collected as part of a promotion.] I have been a long time Galaxy user (since the S4 days) and they just keep getting better and better. I wasn't 100% sold on upgrading because I still loved my S24 Ultra, but I figured I would tune into the Unpacked event to see what new updates they were bring this year.
I was on the website putting in my pre-order before the event was even over... Between the built-in privacy screen to the enhanced AI to the Horizon Lock I had more than enough ammo to justify the upgrade for this years phone.
Now that I have the phone in my hand (it arrived 2 days earlier than the original delivery date), I can honestly say that I made a great decision in doing so. I haven't had the opportunity to truly utilize all of the new features just yet, but I am already blown away by the phone.
If you're on the fence about upgrading this year- do it! I'm excited to be one of the first to get this device and take advantage of the innovations Samsung is leading the way with.
Value
5
Response from Samsung USBy R&R Team, March 11, 2026
Hey there Mlritter01, we appreciate you taking time out of your day to share your experience of your Samsung Galaxy S26 Ultra with us. We are ecstatic to hear that you are loving the enhanced features, addition of the privacy display, and how amazed you were to receive your new device prior to the promised date. We have shared a link to the Samsung Support Team for your convenience if any questions come up as you continue using your device. We appreciate youbeing a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US