Customer reviews from Samsung US
Samsung - Galaxy S26+ 256GB (Unlocked) - Black
Average customer rating
4.8 out of 5
4.8
(595 Reviews)
Open Ratings Snapshot
Rating breakdown 595 reviews
5 Stars
513
4 Stars
67
3 Stars
8
2 Stars
3
1 Star
4
88%of customers recommend this product. 
(
7 out of 8
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S26+ 256GB (Unlocked) - Black
Customer Rating
4 out of 5
4
Feels good to be back
on April 23, 2026
Posted by: QB1330
[This review was collected as part of a promotion.] After switching and trying out different brands, I am finally back to using Samsung, and I missed it.
The S26+ is great, top notch hardware paired with good software. In terms of Galaxy AI, I am using the new Bixby for work and general questions and I like it.
The only thing where I would like to see some improvement is in the software department, very frequently there is a stutter when opening the notification screen or control center.
Value
4 out of 5
4
Response from Samsung USBy R&R Team, April 23, 2026
Hi there QB1330, thank you for sharing your feedback on your Samsung Galaxy S26+. We are happy to hear that you are pleased with your new device, and finding so many enhanced features you find helpful and exciting. We have provided links to a few articles to help you adjust the refresh rate and troubleshoot your display to help resolve the occasional stuttering you mention experiencing. We have also shared a link to the Samsung Support Team to assist you further if this experience continues, or you have questions during your usage. Thank you for being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Phone!
on April 24, 2026
Posted by: WhitePineMike
[This review was collected as part of a promotion.] I love the useability. I have reception now where I didn't with the s22Ultra I had.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, April 24, 2026
Hi there WhitePineMike, thank you for sharing your feedback on your Samsung Galaxy S26+. We are so happy to hear that you are finding enhanced connectivity with your new device, and that this is helping you have a more reliable experience with your phone calls and messages. We have provided a link to the complete manual for your device to assist you with a full exploration of the capabilities, and alignment of the settings to your preferences. We have also shared a link to the Samsung Support Team to assist you further any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Fast good phone
on April 27, 2026
Posted by: Jokurtisc
[This review was collected as part of a promotion.] The phone works good coming from the s23 ultra it is quicker battery is better it's smooth screen is nice
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Super Device
on May 2, 2026
Posted by: Nagaek
from New Jersey
I was on the fence about this one, and while it isn't perfect (no Bluetooth S-pen), it's darn near it. I love the look and feel of the device. It's a lightning-fast, pure performance beast. It has lots of customizable features and a phenomenal camera. I started using it more than my ZFold 7 because the cameras are so much better. It charges super fast, which I love. It feels like it's built really sturdy, with a super sharp and bright display. Using it in direct sunlight is a non-issue. The battery is okay and gets the job done. I'm not a huge fan of the curves; I like the S25 edges better. A Bluetooth S-pen is still a must-have for me, and I hope that gets reincorporated. Satisfied overall. 5 stars.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
4 out of 5
4
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 7, 2026
Hey Nagaek, thank you for sharing your experience of your Samsung Galaxy S26+ with us. We are happy to hear that you are overall pleased with the usage of your device, and finding the camera, speed, and battery life to be standout features. We have provided a link to an article to help you with the redesigned S Pen features. We have also provided a link to the complete manual and the Samsung Support Team to help you fully discover your device, align the settings to your preferences, and answer any questions you have along the way. We appreciate you being a Samsung customer. -Elizabeth
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Phone
on May 16, 2026
Posted by: MJS23
Good Phone, best performance, good for every day use.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product is has a great Ai assistant.
on May 18, 2026
Posted by: Ali232buythisforgameing
[This review was collected as part of a promotion.] S26plus is a good phone i like it it's fast light and has good color i like it thank you for making it 😊 it's expensive but it's worth it.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 19, 2026
Hey Ali232buythisforgameing, thank you for sharing your experience of your Samsung Galaxy S26+ with us. We couldn't be happier to hear that you are pleased with the usage of your device, finding it lightweight, fast, and appealing to look at during your usage. We have provided a link to the Samsung Support Team for your convenience if you have questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great battery life with all the features you want
on May 23, 2026
Posted by: KenReels
[This review was collected as part of a promotion.] Going from an S23 to this was obviously a huge step up. Went with the plus for the larger battery over everything else and it easily gets me through the day without issues. Some of the battery settings like turning off charge when it hits max which I absolutely love and will help keep the battery life going longer.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Perfect phone with the perfect features!
on March 10, 2026
Posted by: iNFiNiTE
[This review was collected as part of a promotion.] Just received my S26+ with Galaxy AI and I couldn't be happier. Already loving my battery life, speed and ease of use! I want to specifically call out the Smart Switch feature that moved over ALL my old phones files, messages pictures and apps. My smoothest phone upgrade ever.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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