Customer reviews from Samsung US
Samsung - Galaxy S26+ 256GB (Unlocked) - Black
Average customer rating
4.8
(599 Reviews)
Rating breakdown 599 reviews
5 Stars
516
4 Stars
68
3 Stars
8
2 Stars
3
1 Star
4
88%of customers recommend this product.
(
7 out of
8)
Customer Reviews for Samsung - Galaxy S26+ 256GB (Unlocked) - Black
Customer Rating
5
This phone is amazing
on April 15, 2026
Posted by: Raginghck
[This review was collected as part of a promotion.] This phones pictures are amazing and the video quality it amazing
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love new toys
on April 15, 2026
Posted by: Russ man BD
from San Diego California
I like to keep up to date with the newest phones and other smart technology
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
PTT Mix Button and Finger Print
on May 1, 2026
Posted by: Jml2466
[This review was collected as part of a promotion.] I don't like where the PTT button is down in the lower left corner. It's hard to reach when holding with right hand. Have found anything to move it to the other side. Finger print pass doesn't work all the time.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Phone Features
on May 21, 2026
Posted by: Lito11
[This review was collected as part of a promotion.] Would have liked to have a compass. I found the "Find me" feature seemed to limit to people who have a Samsung only.
I use the phone for a variety of features i.e. streaming movies, banking, email, photography. Overall I am happy to have switched back to an Android device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Defect
on March 21, 2026
Posted by: Love samsung
Defect phone brand new 26+
Won't turn all, watching YouTube, websites reading following all kind of instructions
It doesn't matter how many ways I have been tried. It won't turn on. Changing for hours, even overnight
I have to contact samsung to return the order.
Won't turn all, watching YouTube, websites reading following all kind of instructions
It doesn't matter how many ways I have been tried. It won't turn on. Changing for hours, even overnight
I have to contact samsung to return the order.
Response from Samsung USBy R&R Team, March 22, 2026
Hello there, we appreciate you sharing your experience of your Samsung Galaxy S26+ with us. We know how frustrating it can be when you have a brand new device that is not operating as intended or expected. We have provided links to the Samsung Support Team and your warranty information to help you work towards a resolution for this experience. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
Love all the great features
on March 6, 2026
Posted by: Salo352
[This review was collected as part of a promotion.] @GalaxyAI I got this phone for my mom, and she loves it. She loves the camera and the color as well. Her favorite color is purple
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to use and navigate
on March 14, 2026
Posted by: Lofton187
[This review was collected as part of a promotion.] I use my phone daily and several times. I loved my samsung s 24 fe. But this samsung s 26+ is amazing! The editing of pictures alone is enough for me.
Not to mention the galaxy AI features. Mind blowing!
Not to mention the galaxy AI features. Mind blowing!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Looking forward to the new features
on March 15, 2026
Posted by: Shortyrock
[This review was collected as part of a promotion.] I enjoy my Samsung galaxy S25plus. I would like the chance to see how the new Samsung galaxy S26plus.
Value
5
Written by a customer while visiting Samsung US