Customer reviews from Samsung US
Samsung - Galaxy S26+ 256GB (Unlocked) - Black
Average customer rating
4.8
(599 Reviews)
Rating breakdown 599 reviews
5 Stars
516
4 Stars
68
3 Stars
8
2 Stars
3
1 Star
4
88%of customers recommend this product.
(
7 out of
8)
Customer Reviews for Samsung - Galaxy S26+ 256GB (Unlocked) - Black
Customer Rating
4
The product is great so far
on April 27, 2026
Posted by: Nessab
[This review was collected as part of a promotion.] I use it for staying in contact with family n friends
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
A little disappointed
on May 1, 2026
Posted by: Bbzuk26
[This review was collected as part of a promotion.] I give it 3 stars , having trouble with my screen for some reason.
Value
3
Response from Samsung USBy R&R Team, May 4, 2026
Hi there Bbzuk26, thank you for sharing your experience of your Samsung Galaxy S26+ with us. We understand how disappointing it can be when you have a new device that is not meeting your expectations, and we would love nothing more than to help you ensure your device is functioning as intended. Without knowing the details of your experience with your display, we have provided a link to the Samsung Support Team to assist you directly through chat. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
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Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Loyalty
on May 3, 2026
Posted by: RVBHAVEN
[This review was collected as part of a promotion.] Loyalty goes both ways.
Samsung has delivered on every phone I ever owned.
Pre-2010 Samsung flip
2013 Samsung Note 3
2018 Samsung Note 9
2026 Samsung S26+
We are retired and enjoying life. We are RVer's and heading Out West for 3 months.
Some apps that I use for travel, would not update because of the age of the phone. I hate changing phones. But, Samsung made it so easy. I had some minor bumps, but what task doesn't.
The only complaint I have, is that I didn't realize I would lose the use of my SD card. I would've of upgraded my storage size.
I am WOW'D by the AI photo help. I can't wait to use it Out WEST.
Samsung has delivered on every phone I ever owned.
Pre-2010 Samsung flip
2013 Samsung Note 3
2018 Samsung Note 9
2026 Samsung S26+
We are retired and enjoying life. We are RVer's and heading Out West for 3 months.
Some apps that I use for travel, would not update because of the age of the phone. I hate changing phones. But, Samsung made it so easy. I had some minor bumps, but what task doesn't.
The only complaint I have, is that I didn't realize I would lose the use of my SD card. I would've of upgraded my storage size.
I am WOW'D by the AI photo help. I can't wait to use it Out WEST.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on May 3, 2026
Posted by: Joeben
[This review was collected as part of a promotion.] Upgraded from the s23 ultra to the new s26+ with galaxy ai
Value
5
Response from Samsung USBy R&R Team, May 5, 2026
Hey there Joeben, thank you for sharing your thoughts about your Samsung Galaxy S26+ with us. We love hearing that you are so happy with your upgrade to your new device, and that you are happy with the usage of Galaxy AI. We have provided a link to the Samsung Support Team for your convenience, if any questions come up as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Customer Rating
5
Best Samsung phone I've ever had
on May 9, 2026
Posted by: ChefGuapo7
[This review was collected as part of a promotion.] This phone is all the way around amazing features , camera view , I am still learning new cool and exiting features about this phone. I totally recommend it to anyone who has trouble using phone it helps you and tells you specifically how and what to do. Amazing gadget I definitely 100% recommend it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Performance
on May 11, 2026
Posted by: Nevanji
Waited for such heights in a mobile phone for ages. Just love Samsung.
Written by a customer while visiting Samsung US
Customer Rating
5
This product is everything that it says it is
on May 13, 2026
Posted by: Mistiblue
[This review was collected as part of a promotion.] I couldn't belive the photos taken on my Galaxy 26+. They came out crisp and clear. The sound is amazing too. I only tried AI once it was easy and quick.
Value
5
Response from Samsung USBy R&R Team, May 15, 2026
Hey Mistiblue, thank you for sharing your thoughts about your Samsung Galaxy S26+ with us. We are so pleased to hear that you are loving your new device, that the camera quality feels so out of this world, and that Galaxy AI has been such a great value to your experience. We have provided a link to the Samsung Support Team to assist you if you have any questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
The camera is great, love the screen size
on May 14, 2026
Posted by: The1andonly
[This review was collected as part of a promotion.] The phone is awesome, screen size is great, notch is barely visible, the camera both front and back is great, phone works seamlessly. The Galaxy AI is phenomenal and very simple to utilize, it helps me keep track of my schedule when juggling work, kids, sports games and practices. The new live translation feature has been super helpful along with the AI photo editing. Samsung has outdone themselves AGAIN.
Value
4
Written by a customer while visiting Samsung US