Customer reviews from Samsung US
Samsung - Galaxy S26+ 256GB (Unlocked) - Black
Average customer rating
4.8 out of 5
4.8
(599 Reviews)
Open Ratings Snapshot
Rating breakdown 599 reviews
5 Stars
516
4 Stars
68
3 Stars
8
2 Stars
3
1 Star
4
88%of customers recommend this product. 
(
7 out of 8
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S26+ 256GB (Unlocked) - Black
Customer Rating
4 out of 5
4
Battery life horrible
on April 22, 2026
Posted by: Portervilledave
[This review was collected as part of a promotion.] I'm having to recharge by snack time in the morning po
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Has Everything! No other brand or seller can beat
on April 22, 2026
Posted by: Luke
Samsung galaxy is the very best quality Smart Phone on the market, at the present time!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent phone!
on April 26, 2026
Posted by: Danaut1
[This review was collected as part of a promotion.] Love this new phone! All the features of galaxy plus the stylus is back! Fast and efficient. Easy set up!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love the new features on the camera especially.
on April 26, 2026
Posted by: 312913
[This review was collected as part of a promotion.] I'm leading more about AI, it's a good feature for editing pictures. I love It! The phone itself is very smooth and sleek when operating it. I'm still getting used to it only had it for a few days. I love the size of the screen and the colors that were available. I choose the violet, vey nice. I think this will be the best choice of phones I've made. Still getting used to it, but no complaints.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Such a worthy upgrade
on April 27, 2026
Posted by: OncleJulien
[This review was collected as part of a promotion.] I've been a loyal S+ user throughout the entire product line, and the 26 is not only a worthy successor, but also a fabulous evolution of the phone. It is faster than expected, the apps , the screen, the booting, and it just continues to hit that sweet spot of size and functionality that my type of use requires.
Upgrading via SmartSwitch is fast and painless, integration with my Samsung Watch is perfect, and all the Galaxy AI tools built in for photo editing are amazing.
So glad I upgraded!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The pictures come out exactly perfect...
on April 27, 2026
Posted by: MsPineapple
[This review was collected as part of a promotion.] Galaxy AI is a big deal on the device. Love the combination. Also the pictures are perfect. The videos comes out clean... memory is in good standing order. The size of the phone is reasonable n the battery life however needs a bit of improvement. Other than that the phone is great.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great update to a great series
on April 27, 2026
Posted by: BobbyC
[This review was collected as part of a promotion.] I bought this because I loved my s23+. I felt it was time. The new Galaxy AI is the bomb and changing over from my old phone was seamless. Fast to use, fast to charge and never bogs down. Get one
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Ongoing random restart issues
on April 27, 2026
Posted by: PJMartin
[This review was collected as part of a promotion.] My new phone has had issues from the time I received it to the current time. I had 4 different techs troubleshoot with me with no solution ever being reached. I even went so far as to do a factory reset and the issue still continues. I even went sobfar as to delete any apps not necessary. I was disappointed when no other offer for help was given. I have used samsung devices for over 10 years and love my android. I am hopeful that a solution will be offered in an software update soon.
Value
3 out of 5
3
Response from Samsung USBy R&R TeamApril 28, 2026
Hi there PJMartin, we appreciate your feedback on your Samsung Galaxy S26+. We know how important the uninterrupted usage of your device is to you every day. We have provided a link to a troubleshooting guide to help you with the restarting you mention experiencing with your device. We have also provided links to the Samsung Support Team and your warranty information to offer additional options for resolution if this experience continues with your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Samsung Warranty
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Written by a customer while visiting Samsung US
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