Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 512GB (Unlocked) - Sky Blue
Average customer rating
4.8
(6,524 Reviews)
Rating breakdown 6,524 reviews
5 Stars
5,728
4 Stars
631
3 Stars
99
2 Stars
25
1 Star
41
68%of customers recommend this product.
(
48 out of
71)
Customer Reviews for Samsung - Galaxy S26 Ultra 512GB (Unlocked) - Sky Blue
Customer Rating
5
Amazing overall
on April 5, 2026
Posted by: Cutie8Bunny
from Ashland, Ohio
I absolutely love this phone!! The built in privacy is perfect for public places especially if you take your work with you. Batteryblife is pretty good it lasts a long time which is perfect when you use the camera which is high definition and your photos come out perfect every time I love using it during family gatherings or when I am out taking photos. Overall ther performance on this phone is amazing, long life, smooth transitions, and great overall quality.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Amazing phone
on April 5, 2026
Posted by: MLRLVery
[This review was collected as part of a promotion.] I love my phone and all the features. I really do enjoy the Galaxy AI since I use this a lot on my messages and my pictures. The one thing I really dislike is how protruding is the camera in the back. The phone ticks horribly when laid on its back on a table or hard surface and you are trying to use. I think this was a major design flaw and I've I truly dislike.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Slight upgrade from previous year
on April 6, 2026
Posted by: ChipnDip
[This review was collected as part of a promotion.] This phone has way more AI integrated apps and features than the S25U. AI photo editing has been tweaked and additional features were added. Most of the AI functions are not necessary for me and I wonder if it has a negative impact on battery usage but have not seen negligable results as of yet after having this phone since release. I mostly use the photo AI editor to get rid of people in pictures, and it does a solid job. It is still lacking in making words correct on signs in pictures but its pretty negligible unless you inspect the photo closely. The AI photo editor is surprisingly good at adding necessary shadows to make the photo look real. I have also used the AI creator option to make backgrounds look completely different and it also produces solid work. I typically replace the samsung keyboard with the google one but the creative studio stickers only work in the samsung keyboard. Its a goofy but fun way to make pictures, event invitations and stickers of people and pets. Photos are as good as always but the added smooth video recording produces great results when walking around or focusing on a fast moving object. I downloaded the s pen cursor customization app and thats works well and are fun little ways to customize your phone. I still greatly miss the bluetooth pen function for the s pen to use it as a camera shutter button. It was great for group photos from a distance, as yelling the keywords and putting up the palm doesnt work well after a short distance.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone! The battery is incredible!
on April 8, 2026
Posted by: Aj2828
[This review was collected as part of a promotion.] I love my new phone. I went from an S21 ultra to an S26 ultra. I love all the new features. The camera quality is amazing and now with the upgraded storage space I don't have to delete old videos or pictures to make space for more. I am still getting used to having an S-Pen so I haven't really used it much but it is nice because my daughter can use it to draw and color directly on my phone.
The battery life is incredible. My s21 I was always carrying a charger with me and charged it multiple times a day. On the S26 the battery life is amazing. I have a fast charger and it actually charges super fast compared to my old phone using the same charger. I'll have music playing throughout the day and stream sports and movies on my phone and never feel like it is draining my battery.
The privacy screen is pretty neat as well! There is also a button on the keyboard to help with responses using A.I. whenever I'm stuck formulating a response.
The only thing that keeps it from being 5 stars is that I have trouble with the Bluetooth. Some devices have trouble connecting and I have to keep trying to connect until it actually does. I believe this is something they're working on fixing but overall it is a great phone !
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Dumpster Fire of a phone
on March 31, 2026
Posted by: RedRocked
Samsung lets just add more Ai and say its a new phone.
Remove the only feature I used on the S Pen camera shutter button. Now its a piece of unless plastic that will never get used. I think a twig is more useful then this s pen.
Remove the only feature I used on the S Pen camera shutter button. Now its a piece of unless plastic that will never get used. I think a twig is more useful then this s pen.
Samsung thinking process lets have Bluetooth function then get rid of it then add it back and say we created this most advance pen ever you can take a photo from the S Pen.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, April 1, 2026
Hello RedRocked, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We completely understand how disappointing it can be when features you have used in the past have been changed in some way. We have provided links to resources to help you discover the redesigned S Pen features you can integrate in to your usage, and discover the hand gestures and voice commands you can use with the camera of your device. We have also shared a link to the Samsung Support Team to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Customer Rating
1
Nothing Special
on March 11, 2026
Posted by: SamsungT23
[This review was collected as part of a promotion.] There's really nothing that stands out on the new S26 ultra. Coming from an S23 Ultra,i feel it's similar. The privacy display they promoted is still a work in-progress feature. The Galaxy AI is useful, but they can still make it better
Value
1
Response from Samsung USBy R&R Team, March 11, 2026
Hello there SamsungT23, we appreciate you taking time out of your day to provide feedback on your Samsung Galaxy S26 Ultra. We know upgrading to a new device can take time to fully discover and align the settings to your preferences. The enhanced 50MP Tele 5X optical zoom on your new device can help you capture photos and videos like never before, as well as the features of Galaxy AI that can help you edit your photos and videos in ways like never before. We have provided a link to the complete manual to help you with all of the new features available on your device. We have also shared a link to the Samsung Support Team to assist you any time you have questions, or you believe the privacy display is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
1
S26 ultra screen/display
on March 21, 2026
Posted by: Over 15 year Samsung user
from Seattle Washington
Is anyone else having issues with the screen? It's worst when reading but feels like ive been cutting onions.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
5
Value
1
Response from Samsung USBy R&R Team, March 21, 2026
Hello there, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We completely understand how important the prolonged usage of your device is to you every day, and needing the appearance of your display to be comfortable. The new Privacy Display can change the appearance of the display of your device, and may need to be disabled during your periods of prolonged use. We have provided a link to the complete manual to help you adjust the settings of this feature to only enable for specific apps or notifications to help you get the best of both worlds with this feature. We have also provided a link to the Samsung Support Team if you continue to experience this matter with your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Customer Rating
1
Looses signal
on March 26, 2026
Posted by: Signal
from Texas
The phone keeps loosing all signal bars when im in phone calls fix this bug porfavor.
Response from Samsung USBy R&R Team, March 27, 2026
Hey Signal, thank you for your feedback on your Samsung Galaxy S26 Ultra. We know how important the uninterrupted usage of your device, and needing your phone calls to be reliable. We have provided links to a few troubleshooting guides to help you resolve this matter at your convenience. We have also shared a link to the Samsung Support Team to offer additional assistance if this experience continues with your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US