Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 512GB (Unlocked) - Sky Blue
Average customer rating
4.8
(6,509 Reviews)
Rating breakdown 6,509 reviews
5 Stars
5,718
4 Stars
630
3 Stars
96
2 Stars
24
1 Star
41
67%of customers recommend this product.
(
47 out of
70)
Customer Reviews for Samsung - Galaxy S26 Ultra 512GB (Unlocked) - Sky Blue
Customer Rating
5
An actual upgrade.
on April 9, 2026
Posted by: RoJoMo
[This review was collected as part of a promotion.] I’ve been really impressed with the S26 Ultra so far. The biggest things I’ve noticed are how polished everything feels day to day and how much the phone actually helps without getting in the way. The Galaxy AI features have been more useful than I expected, especially for quick writing help, summaries, and little productivity tasks that save time. The integration with Gemini also feels like a real upgrade since it makes the phone feel more capable and a lot more seamless when I need answers, organization, or help on the fly.
I’ve also really appreciated the privacy display feature. It adds a layer of comfort when I’m using my phone in public, especially when I’m reading messages, checking email, or working on something I don’t want visible to everyone around me. Overall, the S26 Ultra feels powerful, smart, and genuinely practical in a way that stands out.
I’ve also really appreciated the privacy display feature. It adds a layer of comfort when I’m using my phone in public, especially when I’m reading messages, checking email, or working on something I don’t want visible to everyone around me. Overall, the S26 Ultra feels powerful, smart, and genuinely practical in a way that stands out.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great 👍 phone!
on April 9, 2026
Posted by: Motivated2026
[This review was collected as part of a promotion.] I've had this phone for about a month now and it surprisingly surpassed my expectations. It's fast, light, Great technology.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Lighter, Slimmer, and Better
on April 9, 2026
Posted by: LowfatYogurt
[This review was collected as part of a promotion.] Upgraded from my S23 Ultra to the S26 Ultra. The battery life was significantly improved and so were the charging speeds. The speaker sounds louder and fuller than the previous model. In addition to this, the cameras got a big upgrade as well. Better low light performance, cleaner videos, as well as improved pro controls.
Galaxy AI feels well implemented. The search option works wonders when looking for things and the summaries it makes for messages and PDFs are pretty accurate. It is less intrusive and more effective than other AIs.
The privacy display lives up to the hype. Working in Healthcare means a lot of PHI is discussed on work apps, this feature keeps strangers eyes off private information. Being able to enable and disable as needed is a game changer.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I really like the privacy Display feature.
on April 9, 2026
Posted by: MARK07
[This review was collected as part of a promotion.] I used this phone mainly for work. I can't import files from my phone straight to my laptop. Galaxy AI has really good helping features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This Phone is exactly what I needed
on April 9, 2026
Posted by: VeldoraT
[This review was collected as part of a promotion.] Galaxy AI is Excellent. The call assist has definitely helped with the spam calls.. The audio eraser is also by far the best thing ever. I need more occasions to use it...
I use my device for pretty much everything Mostly streaming. Trying to draw and play games. The camera is perfect for taking cat picture.
I use my device for pretty much everything Mostly streaming. Trying to draw and play games. The camera is perfect for taking cat picture.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great New Features... Still Heats Up
on April 9, 2026
Posted by: SymbaK1015
[This review was collected as part of a promotion.] Absolutely love all the new features especially the AI!! My second favorite feature is the built-in privacy!
The only downfall I have found is that the phone still gets very warm. Okay, it gets hot. So hot at times, I have to shut it off to charge it. Once it starts to warm up, the battery drains very quickly. It drains faster than it accepts a charge. Powering the phone off allows for the phone to cool and accept a charge much better.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
The battery is so bad
on April 9, 2026
Posted by: Arvakur
[This review was collected as part of a promotion.] The battery is terrible; it drains very quickly and overheats significantly with the updates. It is one of the worst Galaxy phones I have ever owned.
Value
3
Response from Samsung USBy R&R Team, April 9, 2026
Hi there Arvakur, thank you for taking time out of your day to share your feedback on your Samsung Galaxy S26 Ultra. We know how frustrating it is when your device is not meeting your expectations in functionality. The battery of your device is designed to maximize automatically after a short period of time as it learns your consumption habits. We have provided links to articles to help you resolve your frustrations if this is not your experience, as well as troubleshoot the temperature of your device. We have also shared a link to the Samsung Support Team to assist you further if you continue to experience frustrations with your device. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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X
https://smsng.us/X-Messages
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
The Samsung Galaxy S26 Ultra: Refined Performance
on April 9, 2026
Posted by: ElMelozoo
[This review was collected as part of a promotion.] The Samsung Galaxy S26 Ultra represents a masterclass in iterative perfection, prioritizing meaningful utility over radical design shifts. Its most compelling upgrade is the integrated Privacy Display, which uses hardware-level tech to shield your on-screen data from prying eyes at the touch of a button. Performance is pushed to the limit by the Snapdragon 8 Elite Gen 5, which finally pairs with a long-awaited jump to 60W fast charging and a wider f/1.4 aperture for superior low-light photography. While the aesthetic remains familiar, the combination of raw power, improved charging speeds, and a brighter 6.9-inch display makes it the most capable and private flagship available today.
Value
5
Written by a customer while visiting Samsung US