Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 512GB (Unlocked) - Sky Blue
Average customer rating
4.8
(6,713 Reviews)
Rating breakdown 6,713 reviews
5 Stars
5,892
4 Stars
654
3 Stars
100
2 Stars
26
1 Star
41
69%of customers recommend this product.
(
55 out of
80)
Customer Reviews for Samsung - Galaxy S26 Ultra 512GB (Unlocked) - Sky Blue
Customer Rating
3
No more awesomeness from samsung.
on March 20, 2026
Posted by: My26didntwork
[This review was collected as part of a promotion.] As a samsung user for more than 15 years I have been enjoying all the changes and the improvements that Samsung has offered. Until now.
Since last galaxy s25 I have seen lack of improvements. More problems to conect to devices that are not Samsung brand, hard to make an android system from a car to conect, the camera has an amazing zoom but the transition from one camera to another one is rough. Less futures with the spen, overall the phone feels cheap.
Since last galaxy s25 I have seen lack of improvements. More problems to conect to devices that are not Samsung brand, hard to make an android system from a car to conect, the camera has an amazing zoom but the transition from one camera to another one is rough. Less futures with the spen, overall the phone feels cheap.
Value
3
Response from Samsung USBy R&R Team, March 21, 2026
Hi there, thank you for taking time out of your day to share your experience with your Samsung Galaxy S26 Ultra with us. We know how disappointing it can be when features you have used in the past have been changed or your device is not functioning as intended. We have provided links to articles to help you troubleshoot the camera app, speed, connection, and S Pen features of your device. We have also provided links to the complete manual and the Samsung Support Team to help you align the device to your preferences and discover the enhanced features, as well as assist you any time you have questions or your frustrations continue with your device. We appreciate you being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Bluetooth device won’t reconnect or stay connected to Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshoot/TSG10002014/
Unable to connect Galaxy phone to a car
https://www.samsung.com/us/support/troubleshoot/TSG10001557/
Issues with Camera app on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001329/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Bluetooth device won’t reconnect or stay connected to Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshoot/TSG10002014/
Unable to connect Galaxy phone to a car
https://www.samsung.com/us/support/troubleshoot/TSG10001557/
Issues with Camera app on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001329/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Upgrade from S20+
on March 20, 2026
Posted by: MrSunshine
[This review was collected as part of a promotion.] Moved from older Galaxy S20+ to S26 Ultra. So far there's a significant battery and processor upgrade. Current battery usage is much more efficient. The S20+ new, would still need to be charged everyday. So far, the S26 Ultra charge is every other day with same usage. Privacy mode is interesting feature, I still chose a privacy screen protector because the privacy mode strains my eyes. I have not used Galaxy AI as much, I do avoid constant and forced AI features if possible
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good update
on March 20, 2026
Posted by: Cliphial
[This review was collected as part of a promotion.] A worthwhile upgrade from previous years phones, with faster processing and a nicer overall feel.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Ultra Upgrade, S26 Just Hits Different
on March 20, 2026
Posted by: CyberTechGuy
[This review was collected as part of a promotion.] Upgrading from the S23 Ultra to the S26 Ultra feels like a true leap forward, not just an incremental update. The first thing you notice is how much lighter it is. It’s immediately more comfortable to hold, especially during long use, which surprised me with this phone not having the curved edge. Samsung really nailed the balance between premium build and everyday usability.
The display is another standout. It feels incredibly durable while still being ultra-responsive. Scrolling, gaming, and even simple navigation feel smoother and more precise, like the phone is always one step ahead of you. It’s one of those upgrades you don’t realize you needed until you experience it. There's absolutely zero input lag.
And the camera is honestly on another level. The clarity, detail, and color accuracy are unreal, whether you’re shooting in daylight or low light. It turns everyday moments into something that looks professionally captured. You even lose the super grainy or blurry results from zooming in to capture your far away shots.
Overall, the S26 Ultra doesn’t just improve on the S23 Ultra—it refines nearly every part of the experience in a way that feels meaningful day-to-day.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great update
on March 20, 2026
Posted by: Jayroc
[This review was collected as part of a promotion.] I like the new features and camrea is amazing. Hopefully the next model face recognition software is better.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great so far
on March 20, 2026
Posted by: Twboston
[This review was collected as part of a promotion.] This is a great update to the 24+ I had. Enjoying the camera and the battery life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
New phone
on March 20, 2026
Posted by: Patch2026
[This review was collected as part of a promotion.] I love this phone and the galaxy Ai and it's very easy to use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The near perfect standard Android device
on March 20, 2026
Posted by: Orly819
[This review was collected as part of a promotion.] I could immediately tell that it's running the top of the line chipset, as everything is smooth and the battery is much better than my last Galaxy phone... I could also tell that's it's slightly thinner and lighter and don't even get me started on the privacy display... it's genuinely a really cool new technology that I hope evolves and becomes a standard. Galaxy AI is cool as well, and better than ever.
Value
4
Written by a customer while visiting Samsung US