Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 512GB (Unlocked) - Sky Blue
Average customer rating
4.8
(6,032 Reviews)
Rating breakdown 6,032 reviews
5 Stars
5,308
4 Stars
582
3 Stars
83
2 Stars
21
1 Star
38
68%of customers recommend this product.
(
44 out of
65)
Customer Reviews for Samsung - Galaxy S26 Ultra 512GB (Unlocked) - Sky Blue
Customer Rating
5
This phone is very elegant
on March 11, 2026
Posted by: GalaxyFan89
[This review was collected as part of a promotion.] I am very impressed with this phone. The design is sleek and elegant, and it feels very premium in the hand. The screen is bright, sharp, and perfect for watching videos, browsing, and everyday use. Performance is fast and smooth when switching between apps, streaming content, or working on the go.
One of my favorite features is Galaxy AI and the privacy display. It makes the phone smarter and more helpful in everyday tasks, especially when searching, writing messages, and organizing information. The camera quality is also excellent, producing clear and detailed photos in different lighting conditions.
Battery life has been very reliable and easily lasts throughout the day with regular use. Overall, this device delivers great performance, a beautiful design, and useful AI features that improve the experience.
One of my favorite features is Galaxy AI and the privacy display. It makes the phone smarter and more helpful in everyday tasks, especially when searching, writing messages, and organizing information. The camera quality is also excellent, producing clear and detailed photos in different lighting conditions.
Battery life has been very reliable and easily lasts throughout the day with regular use. Overall, this device delivers great performance, a beautiful design, and useful AI features that improve the experience.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Not everything converted & apps dont openni
on March 11, 2026
Posted by: Midnight1
[This review was collected as part of a promotion.] Galaxy Ai has been fun to play with. Alot of the apps didn't convert properly and don't know how to get them. On the struggle bus definitely.
Value
3
Response from Samsung USBy R&R Team, March 12, 2026
Hi there Midnight1, we appreciate you sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are happy to hear that you are pleased with the usage and features available on your device. We have provided a link to an article to help you troubleshoot the apps not operating as intended or expected on your device. We have also shared a link to the Samsung Support Team if this experience continues with your device or you prefer one-on-one assistance. We appreciate you being a Samsung customer. -Elizabeth
App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
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App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
Coming from a 22 ultra
on March 11, 2026
Posted by: Edwinfb
[This review was collected as part of a promotion.] Honestly night and day difference coming from a Samsung 22 ultra to the 26 ultra. Very satisfied with this purchase
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It's very nice.
on March 12, 2026
Posted by: Adef28
[This review was collected as part of a promotion.] I love it. It's my first ever ultra device and we'll it's awesome. The Galaxy AI is awesome too. However I think I'd much rather some extra battery life then the pen However the pen is a nice feature as well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
NO SAMSUNG Messages app!!!
on March 12, 2026
Posted by: Anonymous
from Miami Florida
Removing Samsung Messages from the Galaxy S26 is extremely disappointing. Many of us chose Samsung because of the Samsung ecosystem, and Samsung Messages was a simple, reliable app we’ve used for years. Being forced to switch to another messaging app for such a basic feature feels like an unnecessary step backward. Please reconsider this decision and give users the option to keep using Samsung Messages.
Features
3
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, March 13, 2026
Hi there Juan Garcia, we appreciate you taking time out of your day to share your experience of your Samsung Galaxy S26 Ultra with us. We know that changes to the software and usage of your device can come with some frustration as you adjust to the new features and appearance of your device. We have provided a link to the complete manual for your device to help you discover the changes, and adjust any available settings to best align to your preferences. We have also shared a link to the Samsung Support Team to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
My first Ultra phone
on March 12, 2026
Posted by: AmorphousBlazon
[This review was collected as part of a promotion.] I've been a galaxy user forever but never had an Ultra model until now. I was bummed that Samsung Messages isn't even offered in the Galaxy store anymore. I've enjoyed custom text message backgrounds for the longest time. So that was a letdown.
I haven't used Galaxy AI much and don't really intend to. Not that I have anything against it. Just not something I use.
Overall the phone is snappy, seems to have way better battery life than my S24, and I think it's not REALLY that much bigger. So I'll get used to the extra size.
I haven't used Galaxy AI much and don't really intend to. Not that I have anything against it. Just not something I use.
Overall the phone is snappy, seems to have way better battery life than my S24, and I think it's not REALLY that much bigger. So I'll get used to the extra size.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This a a great phone with lots of features.
on March 12, 2026
Posted by: JPhone
[This review was collected as part of a promotion.] The new Galaxy AI features are amazing. I use the phone for many things. Love the speed and gaming also amazing pictures and videos.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Same as the s25 ultra
on March 13, 2026
Posted by: Ishloz
[This review was collected as part of a promotion.] Galaxy ia isn't useful
I regret buying the s26 ultra
Value
2
Response from Samsung USBy R&R Team, March 13, 2026
Hello Ishloz, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We would love nothing more than to help you have the best possible experience with your device, and enjoy the usage every day. We have provided links to resources to help you discover all of the ways you can use your device to organize and streamline your daily tasks, align the settings to your usage preferences, and answer any questions you may have along the way. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US