Best Buy - Samsung - Galaxy S26 Ultra 512GB (Unlocked) - Sky Blue customer reviews - product reviews

Customer reviews from Samsung US

Samsung - Galaxy S26 Ultra 512GB (Unlocked) - Sky Blue

Average customer rating

4.8

(6,558 Reviews)

Rating breakdown 6,558 reviews

5 Stars

5,759

4 Stars

633

3 Stars

100

2 Stars

1 Star

69%of customers recommend this product.

(

52 out of 75

)

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Customer Reviews for Samsung - Galaxy S26 Ultra 512GB (Unlocked) - Sky Blue

Customer Rating

This phone is great and I like it

on April 3, 2026

Posted by: Ibrophon

[This review was collected as part of a promotion.] This phone is great and I like every bit of it. I don't have any complains and its normal.

Value

Written by a customer while visiting Samsung US

Customer Rating

Love this phone!

on April 4, 2026

Posted by: TayThomas92

[This review was collected as part of a promotion.] Galaxy AI is an added benefit but the Samsung phone line has always be my go to since I run my business off my phone.

Value

Written by a customer while visiting Samsung US

Customer Rating

All very well the functions, and the new and Gala

on April 10, 2026

Posted by: Anonymous

[This review was collected as part of a promotion.] GALAXY AI With this new function it facilitates help and speeds up many things that could not be done before or were complicated but now it is easy to find everything fast surprise and help without a doubt Samsung Galaxy is the best

Value

Response from Samsung USBy R&R Team, April 10, 2026

Hello LOVEgalaxy26, thank you for your feedback on your Samsung Galaxy S26 Ultra. We are thrilled to hear how much you are loving the features of Galaxy AI, and that you are finding it so useful for your needs every day. We have shared a link to the Samsung Support Team for your convenience if any questions arise as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US

Customer Rating

Pretty good, I guess

on March 14, 2026

Posted by: Greenman

[This review was collected as part of a promotion.] Pretty good, but after a week now, I don't feel any difference from my s23 ultra. Sure it has galaxy AI, but what is that even. Sure is shiny!

Value

Response from Samsung USBy R&R Team, March 15, 2026

Hi Greenman, we appreciate you sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are happy to hear that you are finding good features and functionality with your new device. We know it can take time to fully explore the capabilities of Galaxy AI and integrate them in to your usage. We have provided a link to the complete manual to help you explore your new device and align the settings to your preferences. We have also provided a link to the Samsung Support Team to assist you if any questions come up as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Written by a customer while visiting Samsung US

Customer Rating

Display hurts my eyes

on April 8, 2026

Posted by: Clay

from Tx

I loved this phone but unfortunately had to return it i love the size the battery was good the camere was a nice upgrade from the last phone i had felt good in my hand but the screen somthing about the screen it strains my eyes out. I can only use the phone for 5 to 10 minutes tops before I start getting a really bad headache so overall all good phone for some but not for me sadly the display was not the best you can see pixels its noticeable i really wish they would fix this but they wont and the Samsung message sad to see that the 26 dont have it and no longer will

No, I would not recommend this to a friend.

Features

Performance

Design

Value

Response from Samsung USBy R&R Team, April 9, 2026

Hello Clay, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We know how important the prolonged usage of your device is to you every day, and wanting to be able to view your device comfortably. The Privacy Display on your device is a setting that can be disabled or only enable during app usage you feel would be needed, to help prevent this irritation you mention experiencing. We have provided a link to the Samsung Support Team to assist you any time you have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US

Customer Rating

Samsung Ultra 26

on March 12, 2026

Posted by: TB0421

[This review was collected as part of a promotion.] Traded from the Ultra 22 and love it! Streamline and love the privacy screen.

Value

Written by a customer while visiting Samsung US

Customer Rating

I should have kept my s24 ultra

on March 13, 2026

Posted by: Cleveland561

[This review was collected as part of a promotion.] I was so excited about the s26 ultra. The battery in this new phone, it does not hold up all day even with the same settings.I had in my s24 ultra. They removed all of the functions of the spen the bluetooth so you can't control your camera anymore. The cameras are a lot better, a lot clearer. M the AI is completely up-to-date but I need a battery that can last me full day.

Value

Response from Samsung USBy R&R Team, March 13, 2026

Hello Cleveland561, thank you for taking time out of your day to share your experience of your Samsung Galaxy S26 Ultra with us. We know how important the lasting battery life of your device is to you. Your device is designed to learn your consumption habits over a short period of usage, and adjust automatically to maximize the battery life. This process is helped along by letting the battery run rather than being connected to power for prolonged periods of time during the day. We have provided links to troubleshooting guides to assist you in maximizing the battery life manually if your battery does not adjust as intended. We have also shared a link to an article to help you with the redesigned S Pen features available on your device. Lastly, we have provided a link to the Samsung Support Team to assist you if you continue to experience frustrations or you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Written by a customer while visiting Samsung US

Customer Rating

Perfection

on March 17, 2026

Posted by: Sk8rrr

[This review was collected as part of a promotion.] I was neverous that it might be too big of a phone but its perfect. I see everything clearly and the lights are vibrant and the speed is perfect. Ive had many phone from different brands and this is by far the best I've ever held and used. Thank you

Value

Written by a customer while visiting Samsung US

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