Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 512GB (Unlocked) - Sky Blue
Average customer rating
4.8
(6,546 Reviews)
Rating breakdown 6,546 reviews
5 Stars
5,748
4 Stars
632
3 Stars
100
2 Stars
25
1 Star
41
68%of customers recommend this product.
(
48 out of
71)
Customer Reviews for Samsung - Galaxy S26 Ultra 512GB (Unlocked) - Sky Blue
Customer Rating
1
Not so durable
on April 3, 2026
Posted by: Sohamsj
Plz use a screenprotector, I learnt the hard way.
Owned note series since s9, always bought a screen protector, skipped for the first time buying into hype of a strong durable screen.
Another issue with this phone is it goes into listening AI mode even if the phone is idle or not in use.
My First note that's cracked, not a first I was looking forward to.
Owned note series since s9, always bought a screen protector, skipped for the first time buying into hype of a strong durable screen.
Another issue with this phone is it goes into listening AI mode even if the phone is idle or not in use.
My First note that's cracked, not a first I was looking forward to.
Response from Samsung USBy R&R Team, April 3, 2026
Hi there Sohamsj, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We understand how frustrating it can be when your device is not meeting your expectations and may have gotten some damage so early in your usage. We have provided links to the complete manual for your device to help you discover the features of your device and align the settings to your preferences. We have also shared a link to the Samsung Support Team to assist you if you are in need of a repair to your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
4
I expected more
on March 17, 2026
Posted by: csaba20
[This review was collected as part of a promotion.] There are a lot of good things to say about the phone. The battery life (and charging speed), the performance, the improved speakers, etc... But I can't help but to dwell on where it falls short. The display is clearly worse than previous iterations. Not only it's noticeably dimmer (even when privacy display is off), but it looks looks pixelated; I noticed it as soon as I turned on the phone when reading text. The fact that Samsung flagship still doesn't have built in magnets for magsafe is baffling; and they also created a technology (Qi 2.2) that practically blocks all case manufacturers from having a case that allows your phone to reach the advertised 25w magsafe charging speed consistently.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
TEMU 26 ULTRA
on March 29, 2026
Posted by: Tallfish
The new Temu 26 ultra say goodbye to the spen being handy.
Say goodbye to the titanium case 😢 but hey here's aluminum foil.
And say hello to the nothings been upgraded Temu 26 ultra
Say goodbye to the titanium case 😢 but hey here's aluminum foil.
And say hello to the nothings been upgraded Temu 26 ultra
Response from Samsung USBy R&R Team, March 30, 2026
Hello Tallfish, we appreciate you sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We know how disappointing it can be when features you have used in the past have been changed on your new device. We have provided a link to an article to help you with the redesigned S Pen features available on your device. The change from titanium to the armor aluminum is to help the device feel more lightweight in your hand while not sacrificing the durability of your device. We have provided a link to the Samsung Support Team for your convenience if you have questions about your new device. We appreciate you being a Samsung customer. -Elizabeth
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
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Samsung Community
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Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
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Written by a customer while visiting Samsung US
Customer Rating
1
Voice to Text Button Still Out of Reach
on March 22, 2026
Posted by: J951
The new S26 Ultra continues to have the voice to text button on the left side of the keyboard, which is awkward considering most users are right handed and I use it all the time.
Features
1
Performance
3
Design
1
Value
3
Response from Samsung USBy R&R Team, March 23, 2026
Hey J951, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We completely understand how frustrating it can be when a feature you use quite often is not as convenient for your usage as it has been in the past, and that it can take time to adjust the way you may be holding your device, or the accessories that can further enhance your experience. We have provided a link to an article to help you with the S Pen features available on your device that may better align to your usage. We have also provided a link to the Samsung Support Team to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
1
Not so Good
on March 13, 2026
Posted by: Daleduro13
Camera still sucks in selfie mode. The AI feature to grammar check your spelling still censors you. This phone is as fast/laggy as my S23 ultra, nothing seems like an update on this phone. My Iphone17 pro max 1TB was cheaper than this phone and has better quality all around. Samsung sucks now
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, March 17, 2026
Hello there Daleduro13, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We completely understand how frustrating it must be when you have a new device that is not meeting your expectations. We have provided links to articles to help you with the camera quality, and speed of your device at your convenience. We have also provided a link to the Samsung Support Team to offer direct assistance through chat with the features of Galaxy AI you believe are not operating as intended or expected. We appreciate you being a Samsung customer. -Elizabeth
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung Support
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Samsung Community
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Facebook
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Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
Perfect Device
on March 25, 2026
Posted by: S26Fan
[This review was collected as part of a promotion.] All the pillars of a great smartphone are taken care of - cameras, display, battery life, design and speed. Absolutely no complaints coming from a S21+. The "Galaxy AI" features are useful in almost all situations. Beast of a phone.
Value
5
Response from Samsung USBy R&R Team, March 25, 2026
Hi there S26Fan, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We love hearing that you are loving the enhanced basics of your device including the battery life, display, camera, and processing power. We have provided a link to the complete manual to help you maximize your experience and align the settings to your preferences. We have also shared a link to the Samsung Support Team to assist you if any questions come up as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Product Manuals
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Written by a customer while visiting Samsung US
Customer Rating
5
Love the upgrade
on March 29, 2026
Posted by: El_OsOaZulE
from Salem, Oregon
The camera is awsome. Great features, clear photos and good zoom. The display is big and has vivid colors. Love the new privacy feature and it out performs all the other phones I have!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great upgrade from s22 ultra
on March 12, 2026
Posted by: Hateupgrading
[This review was collected as part of a promotion.] Upgrading from S22 ultra. So far very happy. I had no idea what i had been missing through the year. I have been using for 3 days so far and have not had to charge yet plus this phone is so much faster. I had watched a video on YouTube comparing the speeds which showed the speeds were not going to be much faster but holy smokes it is like night and day! Everything just runs so much smoother. And Samsung has smartswitch down at this point to which is so helpful switching phones. I am just starting to use Galaxy AI. So fun and educational!!!
Value
5
Written by a customer while visiting Samsung US