Customer reviews from bestbuy-ca
Philips - Hue Bridge Pro - Black
Average customer rating
4.6
(9 Reviews)
Rating breakdown 9 reviews
5 Stars
8
4 Stars
0
3 Stars
0
2 Stars
0
1 Star
1
100%of customers recommend this product.
(
9 out of
9)
Customer Reviews for Philips - Hue Bridge Pro - Black
Customer Rating
5
Impressive
on August 18, 2026
Posted by: Evan
from Saskatchewan
Great camera! Excellent field of view and video quality. AI tracking with the homembase (gen 2). The solar panel does a great job keeping the battery charged.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
5
Très très très excellent
on August 6, 2026
Posted by: Max
from Saint-Jean sur Richelieu
Je suis très satisfait, ça fonctionne très bien même avec Siri, je vous le recommande fortement avec Apple HomeKit
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
5
Works perfectly and exactly what I needed
on January 3, 2026
Posted by: @robbutler
from Canada
Although I have two of these, I also have two Hue syncs, which is why I needed them!
You can definitely tell the Hue Bridge Pro Smart Hub is faster. I had to change the Zigbee channel to stop some conflicting flickering, but it works perfectly now.
You can definitely tell the Hue Bridge Pro Smart Hub is faster. I had to change the Zigbee channel to stop some conflicting flickering, but it works perfectly now.
Also, using the lights as motion detectors to automatically turn them on is amazing. Now I can have every room turn on and off at night just by walking through it.
Amazing product!
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
5
Hue Bridge Pro - Motion Aware works okay
on December 30, 2025
Posted by: Newt
from Middle Sackville
I was 1 bulb away from the 50 max with the Bridge V2 (though I think you might be able to squeak out more) and was contemplating indoor motion sensors. When I realized that Hue Bridge Pro had motion aware, I thought that was the sign to pull the trigger. Upon installation I noticed 5 or 6 bulbs didn't migrate across...but it was a simple thing to manually add them into the new ecosystem. The Motion Aware feature has worked well overall, but I had to play with the settings a lot to get the system doing what I wanted. Much of the learning curve involved setting up the zones so there was enough lead-time to turn on lights...and then getting the lights to do what I wanted upon detection. But over-all, a satisfying experience...just leave some 'learning time'. Otherwise, the bridge has been working well.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
5
Great
on December 12, 2025
Posted by: Nasir
from Whitehorse
Was easy to setup, didnt need ethernet cable for internet:WiFi got it for $100 on Blackfriday
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
5
Service & Product
on December 3, 2025
Posted by: Rick
from Burnaby
The store pickup experience was smooth as usual... Product and packaging was satisfactorily as expected.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
1
Extremely difficult to set up. 2 days to connect
on December 1, 2025
Posted by: Cathe
from Vancouver
The instructions don't say that it could take up to two days for it to connect . It just sits there in limbo . Meanwhile I tried everything and anything I could think of including YouTube videos and Google . Finally when I was just about at the end of my rope it just magically connected.
Fortunately one person on line had said that it took there is about 24 hours to connect so that's the only reason why I kept trying
Fortunately one person on line had said that it took there is about 24 hours to connect so that's the only reason why I kept trying
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
5
Hue Bridge
on November 28, 2025
Posted by: Hue Bridge
from Surrey
The new bridge is great. I have retired 2 older Hue bridges and centralized all of my Hue products
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca