Customer reviews from auraframes
Aura Home - Aura Walden 15" Digital Wifi Frame-Clay with Paper Mat - Clay (Light)
Average customer rating
4.7
(150 Reviews)
Rating breakdown 150 reviews
5 Stars
124
4 Stars
12
3 Stars
9
2 Stars
0
1 Star
5
95%of customers recommend this product.
(
91 out of
96)
Customer Reviews for Aura Home - Aura Walden 15" Digital Wifi Frame-Clay with Paper Mat - Clay (Light)
Customer Rating
5
Love seeing our photos!
on November 24, 2023
Posted by: NicoleK
from United States
Got my frame set up and was really enjoying it. Real easy set up, and the gifting component is nice. Seemed that photos weren’t sequencing correctly, so after reaching out they helped me fix the issue. A few days later I had multiple black marks appear on the edge of the screen, and reached out again. They refunded my frame and let me keep it, and I have another one pre-ordered to arrive soon to replace it. The customer service representatives I worked with were helpful. I love the large size of the screen so I can see my photos across the room, and I like the overall look of the frame. I wish there was an option for a faster transition time than 15 seconds, and an option to see my newly added photos sooner. I also wish I could turn the frame on/off from the app, so if I’m leaving and forgot to shut it off I can still do it remotely. The app is easy to use and I like that I can “crop” photos automatically and manually to better fill my frame. I also bought another brand and compared the frames side by side and like this one better. The colors and screen quality were better. Despite a few challenges and dislikes, all in all I’d recommend it and buy it again!
Written by a customer while visiting auraframes
Customer Rating
5
Aura photo frame
on November 27, 2023
Posted by: LynneG
from United States
We enjoy our frame so much and the quality of the frame is excellent! I recently ordered the newest frame and can't wait to mount it on our wall. Good service and delivery of frame!
Written by a customer while visiting auraframes
Customer Rating
5
Run, Don’t Walk to Buy!
on November 27, 2023
Posted by: DanaK
from United States
Tip top. Everything about the product is excellent. I believe Aura will re-invigorate the digital frame market
Written by a customer while visiting auraframes
Customer Rating
5
Gettin another one
on December 1, 2023
Posted by: MartyN
from United States
Excellent!
This is an amazing product and I’m getting another one for myself!
This is an amazing product and I’m getting another one for myself!
Written by a customer while visiting auraframes
Customer Rating
5
Well made
on December 2, 2023
Posted by: RobertY
from United States
Love the large size of the frame. Only two small recommendations. One, the shortest time available for each picture on the screen is 15 seconds. Wish there was an option for 5 seconds. Second, the frame is set for landscape only and any portrait picture sent to the frame cuts off part of the top of the picture.
Written by a customer while visiting auraframes
Customer Rating
5
One for every house
on December 2, 2023
Posted by: WilliamS
from United States
We hVe lives our Aura frames. We have one in every family members home. Friends, relatives, even at our summer house. Aura is the right choice for our family.
Written by a customer while visiting auraframes
Customer Rating
5
Value
on December 2, 2023
Posted by: CoreyB
from United States
Free, easy app, so fun for family and friends to share photos in a practical way to be seen by so many.
Written by a customer while visiting auraframes
Customer Rating
5
Wildly popular gift!
on December 3, 2023
Posted by: JoanB
from United States
Excellent product and service to match. The new larger frame is perfect for my friend’s home, and she and her family wasted no time adding hundreds of photos and have enjoyed the Aura immensely.
Written by a customer while visiting auraframes