Customer reviews from sharkninja.com
Ninja - SLUSHi XL Smart Frozen Drink Maker, 128 oz - Crema
Average customer rating
4.9
(107 Reviews)
Rating breakdown 107 reviews
5 Stars
101
4 Stars
3
3 Stars
0
2 Stars
2
1 Star
1
100%of customers recommend this product.
(
45 out of
45)
Customer Reviews for Ninja - SLUSHi XL Smart Frozen Drink Maker, 128 oz - Crema
Customer Rating
5
Great features
on November 3, 2025
Posted by: J Willis
from Virginia
Gender:Female
I’ve now have my Ninja for two weeks and I love it. It’s the best thing on the market.
Written by a customer while visiting sharkninja.com
Customer Rating
5
Slushie Assist and 150 oz capacity.
on December 15, 2025
Posted by: Lester 56
from Petersburg illinois
Gender:Male
I bought the 88oz in November. Immediately, I fell in love with it and perceived the slushie max December 1, 2025. Slushie Assist can't be beat.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
2
Doesn't meet advertised specifications
on February 3, 2026
Posted by: OldRVGuy
Gender:Male
I purchased the Max for the ability to slush higher alcohol drinks. I just tested the ability using a premixed Jose Cuervo Strawberry Margarita mix at 20% alcohol. Using the SlushAssist mode, it never left sensing mode. It continued to ask for water to be added to the mix until, by my calculations, the alcohol content was down to around 14%. That doesn't meet the advertised specifications.
Response from sharkninja.comBy SharkNinja, February 4, 2026
Hello there,
Thank you for taking the time to leave a review on the SLUSHi Max.
We sincerely regret that you we're unable to process your Margarita mix, and we apologize for any inconvenience this may have caused. If your recipe has not reached the desired texture after 60 minutes, turn the temperature dial clockwise once to get to a colder temperature. Wait 10–15 minutes to test the recipe. If the texture still isn’t what you desire, increase temperature by one level again. Repeat until desired texture is achieved. You can also try using the SPIKED MAX mode to help process your mix more effectively. If you're still experiencing any issues, feel free to reach out to our team. We're here to help. All of the applicable links are provided below.
Self-Help Guide: https://sharkninja.my.salesforce.com/sfc/p/#Hs000008nIdi/a/Hs000000K8Ry/ey2GWATM4ox6PaeNA4zWMmXjcQidWTuONb83z.BgdRM
Contact Page: https://support.sharkninja.com/contact-us
Kind regards,
Ninja Kitchen
Thank you for taking the time to leave a review on the SLUSHi Max.
We sincerely regret that you we're unable to process your Margarita mix, and we apologize for any inconvenience this may have caused. If your recipe has not reached the desired texture after 60 minutes, turn the temperature dial clockwise once to get to a colder temperature. Wait 10–15 minutes to test the recipe. If the texture still isn’t what you desire, increase temperature by one level again. Repeat until desired texture is achieved. You can also try using the SPIKED MAX mode to help process your mix more effectively. If you're still experiencing any issues, feel free to reach out to our team. We're here to help. All of the applicable links are provided below.
Self-Help Guide: https://sharkninja.my.salesforce.com/sfc/p/#Hs000008nIdi/a/Hs000000K8Ry/ey2GWATM4ox6PaeNA4zWMmXjcQidWTuONb83z.BgdRM
Contact Page: https://support.sharkninja.com/contact-us
Kind regards,
Ninja Kitchen
Written by a customer while visiting sharkninja.com
Customer Rating
5
Great buy and will use weekly
on February 12, 2026
Posted by: Steff90
from Tallmadge, ohio
Gender:Female
Works amazing and definitely a good buy. Very beautiful in my home. Family loves it
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Bigger, faster, colder
on November 11, 2025
Posted by: Slyyfoxx1205
from Philadelphia
Gender:Male
I took advantage of the Halloween sale, and I'm glad I did, the Ninja Slushie Max is a must have for people who like myself loves slushies. The ability to make any flavor you want instead of going to a store and getting what they have available. The slushie max is bigger, faster, and colder than the Ninja Slushie Professional. What are you waiting for go order it.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Awesome Ninja
on November 16, 2025
Posted by: LT69
from FL
Gender:Male
Used it for the first time SATURDAY! LOVE IT!! Slush was ready in 15mins… super easy to clean!!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Best Slushi Machine!
on December 18, 2025
Posted by: Orr07
from MS
Gender:Female
I received my ninja slushi max as a birthday present. Let me tell you it did not disappoint. We have made slushie almost everyday. The slush assist is awesome. Doesn’t matter if I’m making slushie, frappes, milkshakes, or etc that one button knows it all. Another positive is how easy it is to clean. Love it!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Game changer
on November 21, 2025
Posted by: Dimpless
I love this, i skipped every small version because for the same price, bigger and assist why not? I've yet to make alcoholic beverages but i did make cherry pepsi slushie and it was great. I have no complaints and glad i waited for it to go on sale. I eyed the smalls every since release and since i couldn't figure which version had the lip defect i never purchased. The fact that i slush up to 20% abv vs 16% makes me happy.
Written by a customer while visiting sharkninja.com