Customer reviews from sharkninja.com
Ninja - SLUSHi XL Smart Frozen Drink Maker, 128 oz - Crema
Average customer rating
4.9
(107 Reviews)
Rating breakdown 107 reviews
5 Stars
101
4 Stars
3
3 Stars
0
2 Stars
2
1 Star
1
100%of customers recommend this product.
(
45 out of
45)
Customer Reviews for Ninja - SLUSHi XL Smart Frozen Drink Maker, 128 oz - Crema
Customer Rating
5
AWESOME
on January 28, 2026
Posted by: Tamela
from Georgia
Gender:Female
I love it. It’s way bigger than the last. I love the recipe book it comes with and the bright vibrant colors. Worth the buy.
Written by a customer while visiting sharkninja.com
Customer Rating
5
Love it
on February 1, 2026
Posted by: mrsgerouch
from Largo, Fl
Gender:Female
We have had it for approximately 1 month. We use it every day and absolutely love it!!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Great purchase
on February 2, 2026
Posted by: BigDaddy4444
from Ooltewah TN
Gender:Male
We absolutely love it pour in what we want to drink and go. Leave it running and go back later for more.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Loving it
on February 2, 2026
Posted by: Supermom2022
I have only had it a few weeks but have used it every week a few times a week
Written by a customer while visiting sharkninja.com
Customer Rating
5
Great products
on February 6, 2026
Posted by: Williamdmcrae
Gender:Male
Love shark products they're the best quality. I recommend this product
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
2
Makes good stuff. Stains bad
on February 11, 2026
Posted by: Gremlinsouthern
Gender:Female
Stains badly. Does not come clean they do not replace the vessel. Poorly made.
Response from sharkninja.comBy SharkNinja, February 14, 2026
Hello,
Thank you for taking the time to leave a review.
We’re disappointed to hear that your vessel is staining and not coming clean, that’s definitely not the experience we want for you. We understand how disappointing it is to feel that a product isn’t holding up in quality. We also apologize for any frustration you’ve experienced regarding replacement options. Your feedback are incredibly important, and we’ll be sure to share this with the appropriate team review. If you do require further assistance, please feel free to contact our support team via the link below. We are always ready to assist and ensure your experience is a positive one.
Contact Page: https://support.sharkninja.com/contact-us
Kind Regards,
Ninja Kitchen
Thank you for taking the time to leave a review.
We’re disappointed to hear that your vessel is staining and not coming clean, that’s definitely not the experience we want for you. We understand how disappointing it is to feel that a product isn’t holding up in quality. We also apologize for any frustration you’ve experienced regarding replacement options. Your feedback are incredibly important, and we’ll be sure to share this with the appropriate team review. If you do require further assistance, please feel free to contact our support team via the link below. We are always ready to assist and ensure your experience is a positive one.
Contact Page: https://support.sharkninja.com/contact-us
Kind Regards,
Ninja Kitchen
Written by a customer while visiting sharkninja.com
Customer Rating
5
Buy it!! You will love it!!!
on February 12, 2026
Posted by: Delilah h
Best purchase I’ve made in a very long time. We use ours everyday. It does such a great job and much better finished product than other slushie machines.
Written by a customer while visiting sharkninja.com
Customer Rating
5
Wow
on February 13, 2026
Posted by: Send 73
Love it.I would really recommend to family and friends i get enough of it.
Written by a customer while visiting sharkninja.com