Customer reviews from bestbuy-ca
Amazfit - Helio Strap Fitness & Recovery Tracker - 10-Day Battery, 24/7 Health Tracking - No Subscription - Black - (2025)
Average customer rating
3.4 out of 5
3.4
(5 Reviews)
Open Ratings Snapshot
Rating breakdown 5 reviews
5 Stars
2
4 Stars
1
3 Stars
0
2 Stars
1
1 Star
1
60%of customers recommend this product. 
(
3 out of 5
)
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Customer Reviews for Amazfit - Helio Strap Fitness & Recovery Tracker - 10-Day Battery, 24/7 Health Tracking - No Subscription - Black - (2025)
Customer Rating
1 out of 5
1
Charger melted and became useless.
on April 17, 2026
Posted by: Frustrated
from Toronto
Used for a couple weeks. One day the charger port started smoking and melting the plastic.
Useless now. Past the 30day window of purchase.
Extremely frustrating.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
5 out of 5
5
Helio strap
on February 21, 2026
Posted by: Vardhesh
from OSHAWA
Helio band is very amazing..Its very light weight and doesn't feel like we are wearing anything.Battery life is excellent. Once charged ,it goes easily upto 10 days.Tracking of sleep and steps are accurate.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
2 out of 5
2
Stopped working
on January 11, 2026
Posted by: Cris
from Canada
Stopped working after 4 days tracked my sleep for 2 days then just stopped tracking
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
5 out of 5
5
Seems to be moderately accurate - Good Value
on January 3, 2026
Posted by: Jerome
from Vancouver
I use 2 devices to monitor heart rate. The Helio band and a Huawei Fit 3 and I believe that the helio band is rated much higher according to the "Quantified Scientist" youtuber. He highly recommends buying the larger bicep trap for a more accurate reading
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
4 out of 5
4
4, 5 étoiles
on October 22, 2025
Posted by: François
from Québec
Voila peu de temps que je porte le bracelet mais je suis ravi de l'expérience jusqu'à maintenant.
Ancien utilisateur des produits Polar (pour la notoriété et la précision réputée de leurs produits). Le produit physique est excellent. là où le bas blesse c'est leurs applications qui est plus qu'obsolète, incomplète et fourni une expérience utilisateur désastreuse.
À ce niveau, Helio est un game changer.
Je ne suis pas équipé pour tester la fiabilité et l'exactitude des données. Toutefois l'application est superbe, conçu intelligemment et "presque" complète. J'aurais aimé par exemple savoir le rythme cardiaque le plus bas et le plus haut enregistré.
De plus, les 10 jours d'autonomie annoncés est sous-évalué. J'ai fait plus de 11 jours avant recharge.
Je ne regrette pas mon achat!!
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca