Customer reviews from lg.com
LG - UltraGear 27" OLED Dual Mode (QHD 540Hz, HD 720Hz) 0.02ms G-SYNC Compatible, AMD FreeSync Premium Pro Gaming Monitor - Black
Average customer rating
4
(11 Reviews)
Rating breakdown 11 reviews
5 Stars
8
4 Stars
0
3 Stars
0
2 Stars
1
1 Star
2
Customer Reviews for LG - UltraGear 27" OLED Dual Mode (QHD 540Hz, HD 720Hz) 0.02ms G-SYNC Compatible, AMD FreeSync Premium Pro Gaming Monitor - Black
Customer Rating
1
Defective / Broken
on March 31, 2026
Posted by: TexasATX
Very solid monitor until it wasn’t. This product crashed mid gaming session after about 30 days of use and could not turn on anymore. Critical failure and product issue. Avid LG monitor supporter through the years but I would stay avoid this one unfortunately
Quality
1
Features
4
Value
2
Response from lg.comBy LG, March 31, 2026
Hi. Thank you for sharing what happened with your LG Monitor. We appreciate your long‑time support, and we understand how unexpected it can feel when a product stops working after such a short period, especially during a gaming session. Feedback like yours helps us look deeper into situations where performance suddenly changes.
To allow us to properly investigate the details of your specific product model and to see how we can assist with the power issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. You can also refer to this helpful link for troubleshooting steps: https://www.lg.com/us/support/help-library/lg-monitor-troubleshooting-no-power--20150893043202 ^James
To allow us to properly investigate the details of your specific product model and to see how we can assist with the power issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. You can also refer to this helpful link for troubleshooting steps: https://www.lg.com/us/support/help-library/lg-monitor-troubleshooting-no-power--20150893043202 ^James
Written by a customer while visiting lg.com
Customer Rating
5
As a gamer, it's a game changer!
on March 18, 2026
Posted by: Maria A
[This review was collected as part of a promotion.] So happy with this monitor! As a gamer who spends way too many hours in front of a screen, this LG monitor has been an absolute upgrade to my setup. It is smooth, sharp, and insanely responsive. The 27 inch display feels like the perfect size for both my competitive MMORPGs and even cozy games, with crisp visuals and vibrant colors that do not look overcooked. Fast-paced gameplay feels fluid thanks to the high refresh rate and near instant response time, and input lag is basically nonexistent, which actually makes a huge difference in larger games. I can play long sessions without eye strain, the stand is solid and easy to adjust, and the on screen settings are refreshingly easy to use. Overall, this monitor truly feels built for gamers who care about performance, and it is easily one of the best displays I have used for both competitive and casual gaming. Review submitted as part of a program that provides a purchase discount.
Response from cohley.comBy LG, March 24, 2026
Hi, Maria! We appreciate you sharing such an awesome review of your LG Monitor, and it’s great hearing how much it’s leveled up your gaming setup. Smooth motion, sharp visuals, vibrant colors, and that ultra‑responsive feel really make a difference during long sessions, and it sounds like this LG unit is delivering exactly what you were hoping for. The adjustable stand and easy on‑screen controls are the perfect finishing touches. Thank you as well for noting your participation in a program that provided a purchase discount.
For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting cohley.com
Customer Rating
2
Worse matte coating, no pixel shift pattern on OSD
on February 19, 2026
Posted by: Lothar
from Reno, NV
The matte coating is worse than previous matte 3rd gen 480 hz woled, can't unsee it.
Gamma feels weird, usually i like the gamma 1 setting for brighter feel but on this one it feels dark like gamma 2.2, black stabilizer is worse too so its hard to see in dark games (arc raiders) it was fine on 3rd gen woled....
There is no longer a pixel shift setting on the OSD anymore too so can't change the pixel shift pattern, why?
Pros: Performance
Quality
2
Features
3
Value
3
Response from lg.comBy LG, February 23, 2026
Hi, Lothar. Thank you for sharing your experience with your LG OLED monitor. The way you described the matte coating, gamma behavior, black stabilizer performance, and the removal of the pixel‑shift option really helps illustrate how the LG unit compares to your previous model and how these changes affect your gaming experience. Feedback like yours is valuable because it highlights real‑world differences that matter to users who are familiar with earlier generations. You may find this LG support page helpful for reviewing picture settings and OLED care features: https://www.lg.com/us/support/help-library/lg-monitor-how-to-change-the-resolution-settings--20153192567583 To allow us to properly investigate the details of your specific product model and to see how we can assist with your display‑related issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. You can also refer to the link above for reference on the specific issue you're encountering. ^James
Written by a customer while visiting lg.com