Customer reviews from Samsung US
Samsung - 36 in. Wide Bespoke AI 24 cu. ft. Counter Depth 3-Door French Door Refrigerator with Zero Clearance Fit - Stainless Steel
Average customer rating
4.8 out of 5
4.8
(293 Reviews)
Open Ratings Snapshot
Rating breakdown 293 reviews
5 Stars
231
4 Stars
54
3 Stars
5
2 Stars
3
1 Star
0
99%of customers recommend this product. 
(
210 out of 212
)
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Customer Reviews for Samsung - 36 in. Wide Bespoke AI 24 cu. ft. Counter Depth 3-Door French Door Refrigerator with Zero Clearance Fit - Stainless Steel
Customer Rating
4 out of 5
4
2 places to get ice zero clearance fit in our hard
on September 21, 2026
Posted by: Susan
from Victoria, Tx
[This review was collected as part of a promotion.] So far we have enjoyed this fridge. We had a hard to fit spot in our kitchen for a refrigerator. This Counter Depth Zero Clearance fit perfect.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
i love how the design fits into my kitchen decor.
on September 21, 2026
Posted by: suzy
from phoenix az
[This review was collected as part of a promotion.] I love how the all around cooling is designed. i love how easy it is to open an close. i love how how a warning sound when the doors are left open.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great buy
on September 20, 2026
Posted by: MR BAM
from Norwalk, ca
[This review was collected as part of a promotion.] So far the fridge is working great cooled down quick and making by that evening. Very happy with it.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Extremely frustrating
on September 20, 2026
Posted by: Pickleball4me
I’m beyond frustrated with the refrigerator I purchased one year ago. There was a spill on the bottom shelf. The owners manual doesn’t explain how to remove this shelf. Fortunately, I found a tutorial on YouTube. However, the process requires using 2 opposing screwdrivers on the pedestal of the shelf. Needless to say, it was extremely difficult. But that wasn’t the end! Once the shelf is released the glass must be removed by pressing the tabs in ON THE BACK of the glass. This was no easy task either. My husband used needle nosed pliers unsuccessfully and then a third sized screw driver. This BEYOND frustrating experience took an hour to complete. I would love an explanation of why this is such a complicated process. I will certainly NEVER buy another refrigerator without a full inspection of how to clean it.
Response from Samsung USBy Bryan, Samsung Care, September 23, 2026
Hi Pickleball4me,

We value your feedback about your refrigerator. We appreciate your insight about the process and instructions, as this helps us enhance our appliance support resources.

For information on handling and cleaning your refrigerator, we've included the guidance below:
https://www.samsung.com/us/support/answer/ANS10006824/

We hope this information helps.

Bryan
Samsung Care
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Nice fit zero doors
on September 19, 2026
Posted by: Blainelock
[This review was collected as part of a promotion.] Nice that fits in a corner with the zero
Clearance doors. We needed a larger size for our family. In door ice and water was great
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Looks Great. Easy to setup.
on September 19, 2026
Posted by: Michael
from Washington DC
[This review was collected as part of a promotion.] We have just set up and configured refrigerator And so far so good. No issues or problems. It only took a few hours for the temperature in the freezer and refrigerator to get to proper levels. Very impressed with that. Connected to our Wi-Fi which was an easy connection.
Features
4 out of 5
4
Performance
4 out of 5
4
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love it!
on September 18, 2026
Posted by: Amber
[This review was collected as part of a promotion.] We love this fridge! There’s lots of space, lots of ice, it’s beautiful and sleek! My tall cups fit in the water/ice space without leaning the cup! It’s easy to setup with WiFi as well! We strongly recommend!
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
New generation
on September 17, 2026
Posted by: Edwin
from San Diego
[This review was collected as part of a promotion.] I’m so glad I bought this refrigerator! It has an amazing capacity, runs very quietly, and looks absolutely beautiful in my kitchen. It’s powerful, spacious, and stylish—everything you could dream of in a refrigerator! I absolutely love it! ❤️
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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