Customer reviews from Samsung US
Samsung - 36 in. Wide Bespoke AI 24 cu. ft. Counter Depth 3-Door French Door Refrigerator with Zero Clearance Fit - Stainless Steel
Average customer rating
4.8 out of 5
4.8
(293 Reviews)
Open Ratings Snapshot
Rating breakdown 293 reviews
5 Stars
231
4 Stars
54
3 Stars
5
2 Stars
3
1 Star
0
99%of customers recommend this product. 
(
210 out of 212
)
Best Buy Privacy Policy
Customer Reviews for Samsung - 36 in. Wide Bespoke AI 24 cu. ft. Counter Depth 3-Door French Door Refrigerator with Zero Clearance Fit - Stainless Steel
Customer Rating
5 out of 5
5
Great replacement for our old Samsung
on September 24, 2026
Posted by: Will
from CT
[This review was collected as part of a promotion.] Quite running with spacious interior. great lightning and able to fit in our limited space. Water and ice work great. keeps everything cold and was a great replacement for our old Samsung.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Decent fridge
on September 23, 2026
Posted by: Tyty
from Boston
[This review was collected as part of a promotion.] I've had the fridge for almost 3 years so far. No concerns and it has been working well. Looks nice!
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Quiet running motor
on September 23, 2026
Posted by: Moms
from East TX
[This review was collected as part of a promotion.] The fridge fits perfectly in the space in our kitchen. We enjoy the space inside with the split shelve and adjustable one on the other side.
The ice maker is quiet. I have no cold spots so my veggies stay fresh while the rest of the food is kept cold. The temperature is consistent throughout the freezer compartment too. The fridge is easy to clean and doesn’t require much effort to keep it looking nice. It has an open design for letting you arrange your food anywhere you want.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Drop spot
on September 23, 2026
Posted by: Skyydaze
from Fayetteville, NC
[This review was collected as part of a promotion.] Could use some kind of tray to hide or absorb the water that drips from the dispenser. We have to wipe the bottom area after every use or drops of water will sit there.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great features
on September 22, 2026
Posted by: Loving grandma
from Savannah GA
[This review was collected as part of a promotion.] Refrigerator is just the right size and available functions for my family of 3. The ice maker is a great feature for my grandchildren.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
New Refrigerator
on September 22, 2026
Posted by: Topslate
[This review was collected as part of a promotion.] Our last Samsung refrigerator gave out on us after 15 years, so we went with Samsung again because we were very happy with the refrigerator and needed to find something similar in size and capacity. This new one seems to be more spacious and we are very happy with our choice.
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Ehhhhh
on September 22, 2026
Posted by: Picklesntickles
[This review was collected as part of a promotion.] A bit bigger than i was expecting from the description that was shared online to me prior to purchase.
I would recommend this to a friend!
Response from Samsung USBy Bryan, Samsung Care, October 16, 2026
Hi Picklesntickles,

Thank you for sharing your feedback. We appreciate you taking the time to let us know about your experience.

If you have any questions or need assistance, we're here to help. Please contact us using any of the options below:

Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Facebook Messenger: https://m.me/samsungsupport
X: https://x.com/messages/compose?recipient_id=18768513
Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG)

Thank you for choosing Samsung.

Bryan
Samsung Care
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Nice refrigerator
on September 21, 2026
Posted by: Rlud
from Cotati, California
[This review was collected as part of a promotion.] This refrigerator looks great and has a good amount of space. Love the slimline ice and water. The zero clearance doors are great.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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