Customer reviews from Samsung US
Samsung - 36 in. Wide Bespoke AI 24 cu. ft. Counter Depth 3-Door French Door Refrigerator with Zero Clearance Fit - Stainless Steel
Average customer rating
4.8
(293 Reviews)
Rating breakdown 293 reviews
5 Stars
231
4 Stars
54
3 Stars
5
2 Stars
3
1 Star
0
99%of customers recommend this product.
(
210 out of
212)
Customer Reviews for Samsung - 36 in. Wide Bespoke AI 24 cu. ft. Counter Depth 3-Door French Door Refrigerator with Zero Clearance Fit - Stainless Steel
Customer Rating
5
Bespoke AI for Max6491
on May 7, 2026
Posted by: max6491
from Lynnwood
[This review was collected as part of a promotion.] I’ve been using the Bespoke AI 3‑Door French Door refrigerator for a while now, and it has genuinely improved how I organize and store food at home. The first thing I noticed was how spacious and thoughtfully arranged the interior is. Even someone who has never used a French door style fridge before would find it easy to navigate because everything is clearly visible and accessible.
The AI features are surprisingly helpful. The temperature adjusts automatically based on what’s inside, which gives me peace of mind when I’m storing groceries that need extra care. I also appreciate how quiet the fridge is. It runs smoothly in the background without drawing attention to itself.
The lighting inside is bright but soft, making it easy to see everything without harsh glare.
Overall, this refrigerator feels reliable, user‑friendly, and thoughtfully designed. It’s a great option for anyone who wants a mix of smart features, good storage space, and a clean, modern look.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Great Fridge
on May 7, 2026
Posted by: elseydouglas
from Mesquite
[This review was collected as part of a promotion.] I’ve had the Samsung Bespoke French Door Refrigerator for a bit now, and overall I’m really happy with it.
The adjustable shelves make it easy to fit taller items (like pitchers, or juice bottles for example), and the drawers keep produce fresh and easily accessible. I also love how bright the interior lighting is, it sounds minor, but it actually makes a difference when you’re digging around for something.
That said, it’s not perfect. The fingerprint resistance is decent, but not amazing—especially if you’ve got kids or you’re in and out of the fridge all day. I still find myself wiping it down more often than I expected. Also, the ice maker works fine, but it’s not the fastest, so if you go through a lot of ice, you might notice that. The freezer space is pretty generous and it is nice having the ice container as well as the ice maker in door of the fridge.
Overall though, I’d definitely recommend it. It’s stylish, practical, and feels like a real upgrade from a standard fridge. The little annoyances are just that—little—and don’t take away from how well it performs day to day.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
So much room!
on May 7, 2026
Posted by: victor252
from Monmouth
[This review was collected as part of a promotion.] Even with the icemaker in the fridge, the design of the fridge leave so much space for my everyday fridge Hall. Everybody at the house seems to enjoy their ice in different ways so having the option cube crushed and the bigger cubes in the pullout freezer things a whole lot easier. The stacked drawer design of the freezer thanks for example space for the girls ice cream and Dino nuggets. Overall, very happy with my purchase and look forward to the quietness this new fridge brings to the kitchen.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Reliable and dependable
on April 30, 2026
Posted by: Luigi25
[This review was collected as part of a promotion.] This is my second Samsung refrigerator purchase, and I am even happier with this model. I chose the counter depth model and it fits perfectly. There are some great features that this fridge has that really stand out. First of all, it has a large capacity and I am able to neatly organize all the items I store in it. I also really appreciate the external water dispenser which is tall enough to accommodate all water bottles, including my gigantic sports bottle. And finally, there is plenty of ice made with this unit so I don’t have to worry about ever running out. Overall very pleased and so far it’s been very dependable to keep everything nice and cool on top and frozen in the freezer.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Spacious Perfection
on April 30, 2026
Posted by: jen217
from Williamsport
[This review was collected as part of a promotion.] I couldn’t be happier with this Samsung 3-door refrigerator. It’s incredibly spacious without feeling overwhelming, and the layout is thoughtfully designed so there’s truly a place for everything. No more digging around or forgetting what’s in the back—every inch of space is usable and easy to access.
It does exactly what you need it to do, and does it well—keeping cold food perfectly chilled and frozen items solidly frozen without any inconsistency. The temperature control is reliable, which gives me peace of mind, especially when storing fresh groceries.
What really stands out is how the design eliminates wasted or awkward space. Everything feels intentional, from the shelving to the compartments, making organization simple and efficient. Surprisingly fabulous perks were the oversized in-door water and ice dispenser that is big enough for my 40oz tumbler AND the large ice bin in the freezer. We will definitely not run out of ice this summer like we used to with our old refrigerator.
If you’re looking for a refrigerator that combines smart design with dependable performance, this one is absolutely worth it.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Great Fridge for the Kitchen
on April 30, 2026
Posted by: Imawowboy
from Matthews
[This review was collected as part of a promotion.] Its a great fridge. Its very convenient to be able to control everything from my phone so i cann chill the freezer or fridge before i get home to make everything a bit colder. Plenty of space and easily adjustable shelves.
After first setup it will take a little bit for the water to get all the way through the lines, maybe two or three minutes you will have to hold the cup there. Make sure you dump the first 5 cups of water, i did it until it wasn't cloudy and just dumped them into a plant. I also dumped the first 2 ice batches.
The door opening is very low profile and smooth, you can open either side and then close either side. Everything fits well in the fridge and the shelving is very adjustable to allow you to customize how you want it. Just make sure you level the fridge with the screw feet so that it doesn't slide on you and you can make the fridge flush with a wall or cabinaye and the side of the fridge can practically touch the wall and still open.
The water is very clean and fresh and dispenses a full cup in about 20 seconds.
Being able to use the app is superuseful to turn the ice maker on/off, lock the water or adjust the temperatures. Its also nice that you can put the fridge or freezer into deep chill or freeze modes if you add food that needs to get cold fast.
Its very cool being able to see the common times the fridge is used, how long its open for dueing the day and the energy usage aswell as the energy savings it provides.
Normal ice dispenses great and will fill up a cup very fast. The freezer ice dispenser is also fast and if you want you can turn that off and use the space for extra freezer storage.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Great looks, a little slow on the ice but so many
on April 29, 2026
Posted by: jjthejetplane11
from Tampa
[This review was collected as part of a promotion.] Had this fridge a few days now and have been able to put it through the paces a little. It looks great, modern edges with nice minimalist design. The handles are stout, the door hinges feel smooth, and the drawer opens nice and smooth. The stainless is very nice. The buttons insider and out all work with simple push/tap. The only thing that is surprising is how slow the ice maker is, even after the initial cool down period. It will probably take 1-2 days to refill the ice tray, unless you push the rapid cool down button. i haven't tried that yet. Otherwise it is a nice fridge and comes with a lot of great features.
The app lets you make sure its cold, even when you are away and the door open alarm is a life saver, already saved me a few times. The water filter is located in an awesome spot right in the middle, not hidden back in the corner where I have to unload it to replace the filter.
It makes 3 different ice, cubes in the freezer tray and little halfmoons and crushed ice in the door, SUPER COOL.
The shelves are adjustable, one of them even slides out of the way for tall things you get on occasion. The compressor is almost silent, I never hear it running at night in our house.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Great
on April 29, 2026
Posted by: Gueris
from California
[This review was collected as part of a promotion.] Everything is good capacity efficient cooiling ergodispe
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
