Customer reviews from Samsung US
Samsung - 36 in. Wide Bespoke AI 24 cu. ft. Counter Depth 3-Door French Door Refrigerator with Zero Clearance Fit & Sphere Ice - Stainless Steel
Average customer rating
4.8
(155 Reviews)
Rating breakdown 155 reviews
5 Stars
127
4 Stars
24
3 Stars
2
2 Stars
1
1 Star
1
99%of customers recommend this product.
(
118 out of
119)
Customer Reviews for Samsung - 36 in. Wide Bespoke AI 24 cu. ft. Counter Depth 3-Door French Door Refrigerator with Zero Clearance Fit & Sphere Ice - Stainless Steel
Customer Rating
5
Sphere ice is amazing
on May 19, 2026
Posted by: rpatel
from Succasunna
[This review was collected as part of a promotion.] This refrigerator is truly remarkable! Its counter-depth design and zero clearance allow it to fit seamlessly into any space. It boasts a sleek and modern aesthetic that enhances the kitchen without being obtrusive. Despite its compact design, it offers the same spaciousness as a standard-depth refrigerator, all while maintaining a superior appearance. The stainless steel French doors are a wonderful feature. The in-door ice maker and water dispenser are thoughtfully designed to accommodate even tall tumblers, and they contribute to the overall elegant look. A particularly delightful feature is the in-freezer sphere ice, which has become a favorite for entertaining. The refrigerator's interior provides ample space, including a convenient hideaway shelf for taller items. The freezer drawer is generously sized, and the tray for the sphere ice is perfectly designed.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Smart Features and Great Design
on May 20, 2026
Posted by: curtiskcc
from Dallas
[This review was collected as part of a promotion.] I am overall very impressed with this refrigerator especially the app connectivity and ability to control the temperature and ice machine functions. Another plus is the 'power cool/freeze' option which came in handy at initial install (and I can see coming in handy after a power outage) The refrigerator was ready to use extremely quickly.
The tall water dispenser was something that I absolutely had no idea I was missing! It is a game changer for me since I tend to only drink out of tumblers or fill large containers. Another feature I love is that the display for the temperature is inside the door and there it also lets you know what ice functions are turned on/off. The sphere ice is a nice added feature because that ice stays whole longer, but the tray takes up premium space in a counter depth fridge.
My only complaint would be downsizing from a regular to a counter depth fridge. I didn't need to because I had the cabinets made to fit a regular size and make it look counter depth, but I didn't think the 5 cu ft difference would make that much of a difference so I switched. I haven't noticed a difference in the refrigerator section, but the freezer seems significantly smaller than my previous model. Just from transferring everything over, it is stuffed full and I can no longer keep ice packs or dog treats in there with the ice cube tray. But with time and reorganization, I think the smaller space will suffice because the drawers are very deep and the section dividers are set up nicely.
Overall I am very impressed with this refrigerator.
The tall water dispenser was something that I absolutely had no idea I was missing! It is a game changer for me since I tend to only drink out of tumblers or fill large containers. Another feature I love is that the display for the temperature is inside the door and there it also lets you know what ice functions are turned on/off. The sphere ice is a nice added feature because that ice stays whole longer, but the tray takes up premium space in a counter depth fridge.
My only complaint would be downsizing from a regular to a counter depth fridge. I didn't need to because I had the cabinets made to fit a regular size and make it look counter depth, but I didn't think the 5 cu ft difference would make that much of a difference so I switched. I haven't noticed a difference in the refrigerator section, but the freezer seems significantly smaller than my previous model. Just from transferring everything over, it is stuffed full and I can no longer keep ice packs or dog treats in there with the ice cube tray. But with time and reorganization, I think the smaller space will suffice because the drawers are very deep and the section dividers are set up nicely.
Overall I am very impressed with this refrigerator.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Samsung 29 cubic Ft Bespoke Fridge
on May 20, 2026
Posted by: teesee150
from Ray
[This review was collected as part of a promotion.] What an amazing fridge! It's packed full of great features. The Sphere Ice is so cool. I've hosted a couple parties now and everyone always comments how awesome the ice balls are. Probably my favorite feature on a fridge that I have had. The fridge and freezer are also really practical. There is a ton of spaces, shelving, and drawers to organize everything I keep in it. I haven't had any problems trying to fit groceries and food in the fridge or freezer. The in door water and ice works as expected. Water comes out cold and I haven't had any problems with the ice dispenser. The lighting really works well too. The LED lights keep everything nice and bright so everything is easy to see. The stainless steel finish is very classy and looks great in our kitchen and compliments our appliances. The zero clearance fit especially makes this fridge look good in our kitchen.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
4
Looks great! Fits amazing
on May 20, 2026
Posted by: Kylee
from Washington
[This review was collected as part of a promotion.] The fridge is great, especially if you need zero clearance doors! Saved us at our house. I do wish the unwrapping process was easier as there was tape and residue left behind. We love the water and ice being accessible on the outside of the fridge opposed to other models w/ ice and water inside the fridge doors.
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Maximum Capacity
on May 21, 2026
Posted by: WSmitty1
from Smyrna
[This review was collected as part of a promotion.] This refrigerator is amazing! I knew it would be spacious, but I didn’t realize how spacious until I moved all of the items from my old fridge into it, and it still looked partially full! The freezer is also very nice, and with the ease of sliding the drawers, it is so easy to organize everything and pull it out with minimal effort. There are so many great things about this fridge, it is hard to capture them all, but here goes. The water dispenser area is so big that we were able to fit an entire gallon pitcher and fill it up! The sphere ice located in the freezer will have so many uses. I also really like that the water filter can be changed from inside the fridge, as my last one was in the back. Both the fridge and the freezer reached a low enough temperature quickly enough that I was able to put my items in them from my old fridge, so they didn’t go bad. The outside is super sleek and minimal, and fits perfectly in my kitchen. The only downfall is that the shelves aren’t quite tall enough to hold bigger items like a pitcher or large bottles, but luckily, the door shelves are pretty large and can hold a couple of those items. The only downside to this fridge is the size and how it fits into the opening in my kitchen. This thing is massive, looks as if the cabinets were built around it in a good way, but getting into position is very tight. Overall, we are very happy with this item and have already been recommending it to others!
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Great features great price very roomy
on May 21, 2026
Posted by: grcangel
from Yukon Oklahoma
[This review was collected as part of a promotion.] Great appliance cools quickly sphere ice cubes nice product affordable
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love!
on May 21, 2026
Posted by: Mads
[This review was collected as part of a promotion.] The fridge is beautiful, lots of capacity, it’s sleek in design and was easy to setup.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Features
on May 22, 2026
Posted by: TabbyMom
from Mokena, IL
[This review was collected as part of a promotion.] Love the zero clearance fit! Plenty of storage on the shelves and doors. Enjoying the option of choosing between large and regular sized ice cubes. Steady temperature settings.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US