Customer reviews from Samsung US
Samsung - 36 in. Wide Bespoke AI 24 cu. ft. Counter Depth 3-Door French Door Refrigerator with Zero Clearance Fit & Sphere Ice - Stainless Steel
Average customer rating
4.8
(389 Reviews)
Rating breakdown 389 reviews
5 Stars
312
4 Stars
65
3 Stars
7
2 Stars
3
1 Star
2
98%of customers recommend this product.
(
279 out of
284)
Customer Reviews for Samsung - 36 in. Wide Bespoke AI 24 cu. ft. Counter Depth 3-Door French Door Refrigerator with Zero Clearance Fit & Sphere Ice - Stainless Steel
Customer Rating
3
Finish is nice but performance is lacking
on September 22, 2026
Posted by: ScottC
from Leo
Overall the refrigerator performs well. It cools and the freezer freezes. My biggest complaint is the ice making. You can choose spheres or half spheres in the freezer compartment. The spheres worked for awhile but now on half spheres are produced even when spheres are selected. And the half spheres are not uniform. Some are complete and some are not quite all there.
Shelving is also tricky to get places in the refrigerator. Some positions are not secure and fall out.
For the price of the Samsungs, I expect better performance. We have only had this refrigerator for 2 months.
Shelving is also tricky to get places in the refrigerator. Some positions are not secure and fall out.
For the price of the Samsungs, I expect better performance. We have only had this refrigerator for 2 months.
Features
4
Performance
3
Design
5
Value
3
Response from Samsung USBy Bryan, Samsung Care, September 30, 2026
Hi ScottC,
We're glad to hear that the cooling and freezing performance has been meeting your needs, and we appreciate your feedback about your refrigerator's ice maker and shelves. We're here to help.
For tips and troubleshooting to improve ice sphere production, please see pages 44 and 85 of the user manual:
https://downloadcenter.samsung.com/content/UM/202606/20260610100953387/OID139014-00_FDR_RF80H_EN_260608.pdf
If the shelves are difficult to adjust or do not stay in place securely, you may also find this guide helpful:
https://www.samsung.com/us/support/answer/ANS10006824/
We hope these resources help you get the most out of your refrigerator.
Bryan
Samsung Care
We're glad to hear that the cooling and freezing performance has been meeting your needs, and we appreciate your feedback about your refrigerator's ice maker and shelves. We're here to help.
For tips and troubleshooting to improve ice sphere production, please see pages 44 and 85 of the user manual:
https://downloadcenter.samsung.com/content/UM/202606/20260610100953387/OID139014-00_FDR_RF80H_EN_260608.pdf
If the shelves are difficult to adjust or do not stay in place securely, you may also find this guide helpful:
https://www.samsung.com/us/support/answer/ANS10006824/
We hope these resources help you get the most out of your refrigerator.
Bryan
Samsung Care
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on September 21, 2026
Posted by: Big Z
from Oxford, Ms
[This review was collected as part of a promotion.] The movable shelving along with the dual ice makers makes this unit a must get. The amount of space is incredible!’
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Large capacity, easy to use, very nice, Convenient
on September 21, 2026
Posted by: Sanky
[This review was collected as part of a promotion.] I really appreciate who suggested me this freeze. I like the capacity of freeze. I like the cooling of freeze. I like zero clearance finishing. Small and big ice making is also good for use. Convenient for space.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Reliable Daily Workhorse
on September 21, 2026
Posted by: Anointed
from Pleasanton
[This review was collected as part of a promotion.] Overall, this stainless steel Samsung French door refrigerator has been a solid, reliable appliance for our household.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
New Refrigerator
on September 20, 2026
Posted by: Happy buyer
from El Paso
[This review was collected as part of a promotion.] This is a brand new product for me. So far my husband and I are very happy with it. Hopefully we won’t be disappointed like with our previous refrigerator
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Nice Start
on September 20, 2026
Posted by: Drp1
from Ga
[This review was collected as part of a promotion.] Love the design, size, and layout. Great to have the space of a standard depth and also the zero clearance door design.
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great Features and Great Looks
on September 20, 2026
Posted by: Jerry
from Columbus, Ohio
[This review was collected as part of a promotion.] We love the inside space. We have room for everything. Also, it looks great. We are very happy with this product.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great fridge
on September 20, 2026
Posted by: MARY MEADOWS
from VIRGINIA BEACH
[This review was collected as part of a promotion.] Love the space in fridge icemaker plus water dispenser. The freezer is nice having a draw in that i can separate items
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US