Customer reviews from Samsung US
Samsung - 36 in. Wide Bespoke AI 24 cu. ft. Counter Depth 3-Door French Door Refrigerator with Zero Clearance Fit & Sphere Ice - Stainless Steel
Average customer rating
4.9
(55 Reviews)
Rating breakdown 55 reviews
5 Stars
52
4 Stars
3
3 Stars
0
2 Stars
0
1 Star
0
100%of customers recommend this product.
(
53 out of
53)
Customer Reviews for Samsung - 36 in. Wide Bespoke AI 24 cu. ft. Counter Depth 3-Door French Door Refrigerator with Zero Clearance Fit & Sphere Ice - Stainless Steel
Customer Rating
5
Perfect Fit and Thoughtful Design
on April 15, 2026
Posted by: Queen01B
from Whittier
[This review was collected as part of a promotion.] I recently got the Samsung Bespoke RF70H25GERAA refrigerator and honestly, I’m really happy with it. I was a little worried at first that going with a counter-depth fridge would feel too small compared to a bigger 30 cu. ft. one, but it ended up being the perfect size. It doesn’t feel cramped at all!
We did have to cut into the wall a bit to make it fit, but that was more because our old fridge was an older, smaller side-by-side. With how big most fridges are now, we would’ve had to make that change no matter what, so I don’t see it as a downside to this one.
The freezer is probably my favorite part. There’s a ton of usable space, and the top shelf with the sphere ice maker is such a nice touch. We’re big into whisky at home, so having that really takes our drinks up a notch. The freezer shelf took a couple tries to get used to. You have to push it in slightly before opening the door, but once you get it it’s super easy.
I also love the slide-in/slide-out shelf in the fridge. It makes it so much easier to fit taller items like wine bottles without having to rearrange everything. And the water dispenser area is taller than I expected, which is great because my big water jug fits perfectly.
Overall, the switch to this fridge was way smoother than I expected, and I’m really glad we went with it.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
4
Nice Refrigerator
on April 16, 2026
Posted by: dlhowrd1
from Drummonds
[This review was collected as part of a promotion.] My husband and I were very excited when given the opportunity to purchase the Bespoke AI 29 cu. ft. 3-Door French Door Refrigerator with Zero Clearance Fit & Sphere Ice™ in Stainless Steel at a discounted price in exchange for our honest review. I must say, this refrigerator is a stark improvement from our previous fridge, but there are a few things that keep it from earning all five starts. Here are my thoughts:
- I love the french doors that allow me to put wide products, packages, or containers on the shelves. However, while the refrigerator fits perfectly in the space - the doors do not open wide enough to easily remove the ice maker. In one sense it's nice that they don't swing out, but sometimes you need that extra movement and I haven't figured out a way to get the door to move out more (you can see the picture posted). To be clear, nothing outside the fridge is stopping the door from opening further- the door itself will not open any wider.
- The ice spheres are AMAZING and our whole family loves them. Seriously - even the German Shepherd has started staring his laser puppy eyes at the freezer door every time we walk by. If they could figure out a way to make them faster, then that would be fantastic.
- The app has my husband all geeked out. He's already hooked it up to our smart things to monitor the filter usage (you can even purchase the filter through the app), how many times the door opens, the precise AI cooling, changing the light brightness (dimming and all), altering the door chimes (and volume), monitoring the energy usage (there is also an AI energy saving mode), and even had integrated shopping lists where you can monitor expiration dates. I leave all that to him.
- I'm also digging the fact that the water fountain on the outside fits my 40-ounce tumbler. My last fridge I always had to hold my cup at an angle to fill it, but this one I can place the entire thing on the ledge and it will even accommodate my straw. Make filling it fast and easy.
- The ice spheres are AMAZING and our whole family loves them. Seriously - even the German Shepherd has started staring his laser puppy eyes at the freezer door every time we walk by. If they could figure out a way to make them faster, then that would be fantastic.
- The app has my husband all geeked out. He's already hooked it up to our smart things to monitor the filter usage (you can even purchase the filter through the app), how many times the door opens, the precise AI cooling, changing the light brightness (dimming and all), altering the door chimes (and volume), monitoring the energy usage (there is also an AI energy saving mode), and even had integrated shopping lists where you can monitor expiration dates. I leave all that to him.
- I'm also digging the fact that the water fountain on the outside fits my 40-ounce tumbler. My last fridge I always had to hold my cup at an angle to fill it, but this one I can place the entire thing on the ledge and it will even accommodate my straw. Make filling it fast and easy.
Overall, I would recommend this refrigerator to anyone in the market for a new refrigerator or just looking to upgrade. The ice balls alone make it pretty cool (pun intended).
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
4
Solid Refrigerator with Room for Improvement
on April 21, 2026
Posted by: Berto83
[This review was collected as part of a promotion.] My wife and I were blessed with the opportunity to purchase the Bespoke AI 29 cu. ft. 3-Door French Door Refrigerator with Zero Clearance Fit & Sphere Ice™ in Stainless Steel at a discounted price in exchange for an honest review of the product. Now that we have had the fridge a while and had the opportunity to use it on our day to day interactions, I can honestly say that it's a solid product that has some room for improvement. So, here are my list of pros and cons/room for improvement:
Pros:
- The design is sleek and beautiful that will complement any kitchen. It fits perfectly into our refrigerator spot.
- The interior is spacious and easily accommodates different sized containers for storage.
- The app is easy to use and can help keep track of groceries, when you need to order a new filter, and apparently can help save you money with AI smart features (looking forward to seeing that in action). You can also order new filters directly through the app when the time comes.
- The sphere shaped ice is probably the favorite of the household (German Shepherd included) and the app will let you choose if it makes 3-9 a day, half spheres, and if it will make them through the night. I also love how the fountain can accommodate my 40 ounce tumbler with no issues,
- The design is sleek and beautiful that will complement any kitchen. It fits perfectly into our refrigerator spot.
- The interior is spacious and easily accommodates different sized containers for storage.
- The app is easy to use and can help keep track of groceries, when you need to order a new filter, and apparently can help save you money with AI smart features (looking forward to seeing that in action). You can also order new filters directly through the app when the time comes.
- The sphere shaped ice is probably the favorite of the household (German Shepherd included) and the app will let you choose if it makes 3-9 a day, half spheres, and if it will make them through the night. I also love how the fountain can accommodate my 40 ounce tumbler with no issues,
Cons/Room for improvement:
- Although we have the app set to make 9 ice balls a day, we have yet to get 9 in a 24 hour period. I don't know if the time the freezer is open factors into it at all since the app doesn't account for the number of ice balls. It would be nice if it could do that.
- Also - the doors are very light. I'm not sure if that is an improvement for maneuverability or a downgrade in quality. So for now, I'm just making note of it. It doesn't seem to affect the product one way or the other as far as I can see.
- Although we have the app set to make 9 ice balls a day, we have yet to get 9 in a 24 hour period. I don't know if the time the freezer is open factors into it at all since the app doesn't account for the number of ice balls. It would be nice if it could do that.
- Also - the doors are very light. I'm not sure if that is an improvement for maneuverability or a downgrade in quality. So for now, I'm just making note of it. It doesn't seem to affect the product one way or the other as far as I can see.
Overall, my family and I recommend this product to our family and friends who are in the market for a new refrigerator!
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Bright and Roomy French Door Fridge
on April 23, 2026
Posted by: joe107
from Murfreesboro
[This review was collected as part of a promotion.] My family upgraded to this fridge because we had limited space in our old side by side style fridge/freezer. The French door design gives us more space for refrigerated foods and easer access to what we use the most. Our favorite things about this fridge are the sphere ice that keeps drinks colder longer and the tall bottle filler on the door of the fridge. We can fill taller tumblers and pitchers that we used to have to put at an angle and couldn’t fill completely. Overall very happy with our upgrade, I’m confident this fridge will live in our home a long time.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Spacious and Open
on April 24, 2026
Posted by: TennesseeMom
from Murfreesboro
[This review was collected as part of a promotion.] I love my new Samsung Fridge. It has easy to open wide doors, with an open shelving body. You can easily arrange all your groceries and take out on multiple glass shelves. Nice large drawers to keep fruit, meat, and cheese cool and tucked away but easily accessible. The freezer is spacious and roomy with a built in ice ball maker as a fun surprise for guests. My favorite is that you can slide the glass shelves to add taller beverages or pots/containers. Lastly the exterior water and ice dispenser is conveniently tall to accommodate a variety of sizes of cups and water bottles. Overall a fantastic fridge!
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Excellent refrigerator
on April 24, 2026
Posted by: Steve613
from North Canton
[This review was collected as part of a promotion.] This refrigerator is excellent. It holds a ton of food and has a great design. I like that it has sphere ice and regular ice. Plus, I’m able to fill my water bottles easily with the tall water dispenser. The overall look of it is also great and the zero clearance doors are really sleek. This refrigerator is a nice addition to our kitchen. It’s functional and stylish.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
It’s just a fridge but not according to my wife….
on April 29, 2026
Posted by: CPV1
[This review was collected as part of a promotion.] We got the Samsung Bespoke AI 29 cu. ft. 3-Door French Door Refrigerator RF70H30GERAA and I’ll be honest… I thought it was just a fridge.
My wife… did not feel that way. She’s obsessed. Like… made a whole video about it obsessed. So here we are.
That said… I get it now.
The way it fits in the kitchen is actually really clean. It doesn’t need a bunch of extra space on the sides, but the doors still open all the way. It just looks built-in instead of squeezed in.
The Sphere Ice is also better than I expected. It melts slower, so your drink stays cold without getting watered down. I didn’t think I’d notice… but I do.
And the kids… they’ve claimed the middle drawer. What used to be the “cheese drawer” is now basically their snack station, and they love it. They just grab what they want without tearing everything apart, which honestly helps more than anything else.
The water dispenser is tall enough for bigger bottles too, which we use all the time. No weird angles, no spills.
Inside, everything’s easy to see and organized. Nothing disappears in the back like it used to.
So yeah… I thought it was just a fridge. My wife knew better. And now I’m the one telling people about it too.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Good fridge
on April 30, 2026
Posted by: Ken8899
from Metairie
[This review was collected as part of a promotion.] I really love this fridge. The design fits perfectly with my cabinets and gives my kitchen a newer look. The craft ice is one of my favorite parts sijce it looks great and keeps my drinks cold for a while. I also use the tall water dispenser every day as it is convient. It's very easy to fill up large bottles and pitchers. The inside has plenty of space and organized so it is easy to find everything.
I would recommend this to a friend!
Written by a customer while visiting The Insiders