Customer reviews from Samsung US
Samsung - 36 in. Wide Bespoke AI 24 cu. ft. Counter Depth 3-Door French Door Refrigerator with Zero Clearance Fit & Sphere Ice - Stainless Steel
Average customer rating
4.8
(389 Reviews)
Rating breakdown 389 reviews
5 Stars
312
4 Stars
65
3 Stars
7
2 Stars
3
1 Star
2
98%of customers recommend this product.
(
279 out of
284)
Customer Reviews for Samsung - 36 in. Wide Bespoke AI 24 cu. ft. Counter Depth 3-Door French Door Refrigerator with Zero Clearance Fit & Sphere Ice - Stainless Steel
Customer Rating
5
Great fridge!
on September 26, 2026
Posted by: SSPR
from Maine
[This review was collected as part of a promotion.] Plenty of space with great features, able to move the shelves to the height we wanted. Lots of room in the freezer as well
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
SPHERICAL
on September 26, 2026
Posted by: Lisa
from Virginia
[This review was collected as part of a promotion.] We upgraded to this fridge because our previous one didn't have a water dispenser. This is a huge game changer. Not to mention it has spherical ice. SPHERICAL!!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best design
on September 26, 2026
Posted by: Lene
[This review was collected as part of a promotion.] My new Samsung refrigerator is the perfect blend of slim design and spacious interior. It fits seamlessly into my kitchen and aligns beautifully with the countertop. The handles open smoothly and help prevent hand marks, keeping the fridge looking clean. Overall, truly one of my best purchases.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Cools to perfection; freezer is amazing perfec
on September 25, 2026
Posted by: Stanley
from Galveston tx
[This review was collected as part of a promotion.] None it fits all my items perfectly. Temperature is perfect! Light fixture is great not too dimmable
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Stopped working
on September 25, 2026
Posted by: Carol
We bought a Samsung before the AI design. It worked great until it abruptly stopped. The compressor stopped working which was a known problem with these refrigerators. It was covered by warranty but there was no way I was going to get another Samsung. We went 3 weeks without a fridge trying to get it serviced and then ordering a different fridge. Sadly, Samsung had not fixed the issue and now I have an ugly refrigerator, but it works. Seems like it would be an easy fix that would help out Samsung, but guess they don’t want to take care of their customers,
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
5
Value
1
Response from Samsung USBy Michael, Samsung Care, October 2, 2026
Hi Carol,
We appreciate you sharing your experience with the warranty process and refrigerator compressor performance. Your feedback is important to us and we would like the opportunity to reconnect with you, learn more about your experience, and work toward a resolution.
Please feel free to contact us using the options below and reference ticket number 1153244384 for faster assistance:
Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Facebook Messenger: https://m.me/samsungsupport
X: https://x.com/messages/compose?recipient%20id=18768513
Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Michael
Samsung Care
We appreciate you sharing your experience with the warranty process and refrigerator compressor performance. Your feedback is important to us and we would like the opportunity to reconnect with you, learn more about your experience, and work toward a resolution.
Please feel free to contact us using the options below and reference ticket number 1153244384 for faster assistance:
Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Facebook Messenger: https://m.me/samsungsupport
X: https://x.com/messages/compose?recipient%20id=18768513
Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Michael
Samsung Care
Written by a customer while visiting Samsung US
Customer Rating
5
Exceeds Expectations
on September 25, 2026
Posted by: Bosoul
[This review was collected as part of a promotion.] Great cosmetics, cooling, freezing, ice and water dispenser! Great choice for a great price! Buy one asap.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect for our family!
on September 25, 2026
Posted by: FridgeKing
[This review was collected as part of a promotion.] Amazing refrigerator we were very happy for our new home we couldn't be more glad for buying this it is absolutely perfect
Written by a customer while visiting Samsung US
Customer Rating
5
Love it! Always wanted one!
on September 25, 2026
Posted by: Lola C
from Sharon Grove, KY
[This review was collected as part of a promotion.] Love this fridge, the half spheres and whole spheres of ice are awesome. Cooled down really quick to be able to add our food.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US