Customer reviews from Samsung US
Samsung - 36 in. Wide Bespoke AI 24 cu. ft. Counter Depth 3-Door French Door Refrigerator with Zero Clearance Fit & Sphere Ice - Stainless Steel
Average customer rating
4.8 out of 5
4.8
(389 Reviews)
Open Ratings Snapshot
Rating breakdown 389 reviews
5 Stars
312
4 Stars
65
3 Stars
7
2 Stars
3
1 Star
2
98%of customers recommend this product. 
(
279 out of 284
)
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Customer Reviews for Samsung - 36 in. Wide Bespoke AI 24 cu. ft. Counter Depth 3-Door French Door Refrigerator with Zero Clearance Fit & Sphere Ice - Stainless Steel
Customer Rating
5 out of 5
5
Good fridge
on September 28, 2026
Posted by: Amar
[This review was collected as part of a promotion.] Great looking refrigerator. It cools efficiently and is spacious on the inside.i like tolerable ability to move the shelving.
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Bespoke
on September 28, 2026
Posted by: RamiG
[This review was collected as part of a promotion.] I’ve been very happy with my Samsung Bespoke refrigerator. The cooling has been consistent, and it keeps food and drinks at the right temperature without noticeable fluctuations. The icemaker has also been reliable and produces a good amount of ice for everyday use.
The design looks modern and premium, and the controls and storage areas are easy to use. I also appreciate that it’s relatively easy to clean and maintain. So far, I haven’t had any issues with corrosion or noticeable wear.
Overall, the Bespoke is a great combination of style, performance, and convenience. It fits nicely into the kitchen, keeps everything properly cooled, and the icemaking performance has been dependable. I would recommend it to anyone looking for a modern refrigerator with good everyday performance.
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great looks and space.
on September 27, 2026
Posted by: Barbee
from New Caney, Texas
[This review was collected as part of a promotion.] The hole where the ice comes from is too large. It's cut out beyond the button you push, making peices of ice shoot out everywhere. Other than that I love everything else about the refrigerator, the space & the looks.
Features
3 out of 5
3
Performance
3 out of 5
3
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Fridge
on September 26, 2026
Posted by: Dezarae
[This review was collected as part of a promotion.] Great looking fridge/freezer with lots of room. Matches the Bespoke oven perfectly. Great product!!!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great feature
on September 26, 2026
Posted by: Jamie
[This review was collected as part of a promotion.] Very wonderful fridge it has a lot of pictures of itself saves the time we can add the calendar and so many useful features in Samsung smart freeze
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love this Samsung Bespoke AI Refrigerator
on September 26, 2026
Posted by: TexasNightingale
from Houston, TX
[This review was collected as part of a promotion.] I love my new Samsung refrigerator which replaced an old LG! This model had the best reviews. I had to wait over 2 weeks to get the black stainless color but it was worth it. I like how it cools very well insides, the adjustable shelf for tall items and how the door shelves are clear black. I like the height of the external icemaker and the three types of ice I can get. The craft ice is cool! I like the placement of the water filter also. I like how the doors open and seal without the need to have an overlap in the middle of the two doors so it’s easy to open and close. I have other Samsung AI appliances so it’s great to access the fridge through my phone app. I don’t like how it was hard to pull all the plastic covering from the outside although I appreciate the protection.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Refrigerator
on September 26, 2026
Posted by: CHEF JACK
from Buffalo NY
[This review was collected as part of a promotion.] Best refrigerator/freezer we ever owned. Plenty of room in both refrigerator and freezer. Stays a constant temperature and the racks are well designed to give quick access to stored food items.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great features
on September 26, 2026
Posted by: Moviefan
from San Diego, Ca
This refrigerator is wonderful. I love the sphere cubes and regular ice cubes. All the bells and whistles door alarm and fresh water dispenser. Clean easy to clean print free finish. And very spacious.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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