Customer reviews from Samsung US
Samsung - 36 in. Wide Bespoke AI 24 cu. ft. Counter Depth 3-Door French Door Refrigerator with Zero Clearance Fit & Sphere Ice - Stainless Steel
Average customer rating
4.8
(389 Reviews)
Rating breakdown 389 reviews
5 Stars
312
4 Stars
65
3 Stars
7
2 Stars
3
1 Star
2
98%of customers recommend this product.
(
279 out of
284)
Customer Reviews for Samsung - 36 in. Wide Bespoke AI 24 cu. ft. Counter Depth 3-Door French Door Refrigerator with Zero Clearance Fit & Sphere Ice - Stainless Steel
Customer Rating
1
Cleaning=Breaking Crisper Drawers
on July 30, 2026
Posted by: CKHart
In order to clean the overlapping portions of the crisper drawers where all the little bits get into, the client is required to gently and slowly with flat head screw drivers/tiny wedges to pry apart the cheap plastic pieces. The plastic is so poor that little chips will occur at best or at worse full cracks and breaks.
This was clearly not thought out nor considered for consecutive designs as it occurs in numerous models. Just get a classic, freezer-on-top refrigerator without water/ice is what the professionals recommend. Do not bother with samsung kitchen appliances. Every home owner I know has regretted them instantly. I avoid giving low reviews as I'm sure they're well aware of this flaw as it makes them money. Not in our case. Once this refrigerator goes, so will another samsung appliance out of our home happily.
Get it together, you're too obvious with the faulty gear in hopes that people buy more of the accessories, shame.
P.S. There's constant problems with the ice maker and skip their water filter. It truly does nothing besides masking the tastes (look into a fridge filter that *Clearly Filters PFAS, fluoride, chlorine, etc.)
No, I would not recommend this to a friend.
Design
1
Value
1
Response from Samsung USBy Jeffrey, Samsung, August 6, 2026
We appreciate the time you took to share your experience with the functionality and design of your fridge, CKHart, and would like to offer some helpful information.
To improve ice maker performance, we've provided a step-by-step guide on testing and resetting the ice maker, along with important recommendations:
https://www.samsung.com/us/support/troubleshooting/TSG01207806/
Thank you for being a part of the Samsung community.
Jeffrey
Samsung Care
To improve ice maker performance, we've provided a step-by-step guide on testing and resetting the ice maker, along with important recommendations:
https://www.samsung.com/us/support/troubleshooting/TSG01207806/
Thank you for being a part of the Samsung community.
Jeffrey
Samsung Care
Written by a customer while visiting Samsung US
Customer Rating
5
Great Features
on July 30, 2026
Posted by: KStew
from Houston, TX
[This review was collected as part of a promotion.] Beautiful refrigerator!!! Love that it has three types of ice. Very stylish in our new kitchen!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Our second Samsung fridge and we love it!
on July 30, 2026
Posted by: NevadaGirl
from Reno, NV
[This review was collected as part of a promotion.] Love this fridge, especially the door style and counter depth. Even better is the tall water dispenser that makes it easier to fill water bottles and the sphere ice cubes!! Only downside is the water dispenser is SLOW and that gets annoying fast. I wish the giant drawer inside was two smaller drawers because if it’s not full then stuff just rolls around in there. Despite these things, we’re overall very pleased with this fridge and purchase.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
great fridge
on July 30, 2026
Posted by: robt
from new york ny
[This review was collected as part of a promotion.] consistent temperatures always and love being able to manage from my phone!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
wonderful space and features
on July 29, 2026
Posted by: TimD
[This review was collected as part of a promotion.] We love the space and adjustability of the fridge to easily accommodate hight and width needs. The large freezer drawer allows for easy inventory taking. So glad we purchased this refrigerator.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Sleek and organized
on July 28, 2026
Posted by: Dave
from Concord, MA
[This review was collected as part of a promotion.] Really like the fridge so far but it’s only been a few days. Well laid out and organized and fits my space well. No complaints, looks pretty!
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Nice screen
on July 26, 2026
Posted by: Bead
from Ky
[This review was collected as part of a promotion.] Like the screen and photo can add to the sceeen. Color was also nice match
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love this fridge!
on July 26, 2026
Posted by: KateO
from Pittsburgh,PA
[This review was collected as part of a promotion.] We bought this new fridge a few weeks ago and are extremely impressed! We love how easy it was so move around the shelves and love how much bigger it is than our old fridge. The sphere ice has been super helpful too!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US