Customer reviews from Samsung US
Samsung - 36 in. Wide Bespoke AI 24 cu. ft. Counter Depth 3-Door French Door Refrigerator with Zero Clearance Fit & Sphere Ice - Stainless Steel
Average customer rating
4.8
(389 Reviews)
Rating breakdown 389 reviews
5 Stars
312
4 Stars
65
3 Stars
7
2 Stars
3
1 Star
2
98%of customers recommend this product.
(
279 out of
284)
Customer Reviews for Samsung - 36 in. Wide Bespoke AI 24 cu. ft. Counter Depth 3-Door French Door Refrigerator with Zero Clearance Fit & Sphere Ice - Stainless Steel
Customer Rating
3
Great but needs improvements
on August 16, 2026
Posted by: De cantada
from Detroit
[This review was collected as part of a promotion.] Icemaker works really well so is the cooling it is perfect however The shelving really could use some work. The shelves are not removable therefore cleaning make is very difficult. I had to take it apart to be able to clean the shelves anytime I want to disinfect or get into the nooks and crannies .
I would recommend this to a friend!
Features
5
Performance
5
Design
2
Value
4
Response from Samsung USBy Jeffrey, Samsung, August 19, 2026
Hi De cantada,
It's rewarding to learn that your refrigerator is performing well, and we're here to help with shelf maintenance.
This link offers tips on how to remove and clean the shelves of your refrigerator:
https://www.samsung.com/us/support/answer/ANS10006824/
We're glad to be part of your home.
Jeffrey
Samsung Care
It's rewarding to learn that your refrigerator is performing well, and we're here to help with shelf maintenance.
This link offers tips on how to remove and clean the shelves of your refrigerator:
https://www.samsung.com/us/support/answer/ANS10006824/
We're glad to be part of your home.
Jeffrey
Samsung Care
Written by a customer while visiting Samsung US
Customer Rating
5
In love with this refrigerator
on August 16, 2026
Posted by: MarH
from Texas
[This review was collected as part of a promotion.] We love the sphere ice, they keep our drinks cooler for a long time.
The space in the refrigerator it’s wide and we love it
The space in the refrigerator it’s wide and we love it
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great features
on August 15, 2026
Posted by: Monarch
[This review was collected as part of a promotion.] Best purchase i have made in a long time. Great cooling and elegant finish.
Features
4
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
New fridge overall
on August 15, 2026
Posted by: Taswani
from Lake Worth
[This review was collected as part of a promotion.] The new refrigerator was seamless from the installation and is clean looking with the water and ice both concealed inside the fridge. Shelving is adequate and ice making is quite although a bit loud.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
4
Nice refrigerator, but...
on August 15, 2026
Posted by: DavidH
from Celina, Tx
[This review was collected as part of a promotion.] Nice refrigerator with lots of space. The spherical ice is really nice. They melt slower than normal cubes ice so they don't water down your drink. However, the shelf positions seem really odd. I've tried different positions, but none are "just right".
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Good fridge for reasonable price
on August 15, 2026
Posted by: Jeff
[This review was collected as part of a promotion.] The fridge works great. Nothing too fancy but does the job
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on August 14, 2026
Posted by: Julie
from Topeka KS
[This review was collected as part of a promotion.] The ice maker is fantastic. It makes huge balls and places them in a basket
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Nice
on August 14, 2026
Posted by: Anonymous
from Canada
[This review was collected as part of a promotion.] Nice big fridge. My Thing I like the best is that it can sit flush with my cabinets. The thing I like the least is the colour is not a solid black. It’s Almost like a very dark gray. Overall It looks great, we are really happy with it
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US