Customer reviews from Samsung US
Samsung - 36 in. Wide Bespoke AI 24 cu. ft. Counter Depth 3-Door French Door Refrigerator with Zero Clearance Fit & Sphere Ice - Stainless Steel
Average customer rating
4.8 out of 5
4.8
(389 Reviews)
Open Ratings Snapshot
Rating breakdown 389 reviews
5 Stars
312
4 Stars
65
3 Stars
7
2 Stars
3
1 Star
2
98%of customers recommend this product. 
(
279 out of 284
)
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Customer Reviews for Samsung - 36 in. Wide Bespoke AI 24 cu. ft. Counter Depth 3-Door French Door Refrigerator with Zero Clearance Fit & Sphere Ice - Stainless Steel
Customer Rating
5 out of 5
5
Great design
on September 10, 2026
Posted by: Soco
from Newark, DE
[This review was collected as part of a promotion.] The refrigerator cools consistently and it fits beautifully in our kitchen. The drawer layout inside is excellent; it is possible to see what is in each drawer at a glance. The freezer is very spacious. I had a side by side before and I gave much more room in this model.
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great features!
on September 10, 2026
Posted by: Cheryl
from Dana Point, CA
[This review was collected as part of a promotion.] Love our new refrigerator! I have been wanting a three door fridge for years. Love the capacity, and I especially love the pull out freezer compartment. I can finally buy pizzas that will fit in the freezer! The water and ice dispenser is great!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great features, and lots of room
on September 10, 2026
Posted by: Sbarron
from Loranger La
[This review was collected as part of a promotion.] I’ll look at this fridge for the size the craft ice and the bigger water dispenser for 40 ounce tumblers so far not disappointed working great and very efficient at keeping it cool
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great product anticipation!
on September 10, 2026
Posted by: Gram and Pop
from North East Texas
[This review was collected as part of a promotion.] My wife is loving the amount of open storage space that this refrigerator has. She can easily see what is on the separate shelves without having to remove items. The lighting inside is efficient and illuminates the interior for content perusal. The finish is smooth and easy to remove any smudges on the exterior. After installation the temperature was 37 degrees in the refrigerator and 0 degrees in the freezer within two hours. This is the first Samsung refrigerator we have owned, thus far we are very impressed with its performance. Very quiet and we do not notice it running. It will be convenient to have the dual ice makers and looking forward to the spherical long lasting I've that it makes.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
great space
on September 10, 2026
Posted by: marylee
[This review was collected as part of a promotion.] capacity good cooling working fits in my kitchen perfect love my finish ice making working good so far
that was my biggest concern as i heard from people that had problems with ice maker
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Fridge!
on September 9, 2026
Posted by: Robert
from Colton, CA
[This review was collected as part of a promotion.] I absolutely love my new Samsung fridge! It cools quickly, looks great, and the four different types of ice are such a fun and convenient feature. It’s been a great upgrade for my kitchen, and I’m very happy with my purchase!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Water dispenser
on September 9, 2026
Posted by: Dino
[This review was collected as part of a promotion.] The water dispenser only serves 2-3 glasses of cold water before it dispenses room temperature water.
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Newly purchased refridgerator
on September 8, 2026
Posted by: Stallion
from PORT SAINT LUCIE
[This review was collected as part of a promotion.] Good refrigerator so far. Door ice/water works well. The sphere Ice maker is slow and does not allow for much inventory. Going to 1/2 sphere only changes the size of the cube, does not impact inventory or how long it takes. Only had it just over a month so time will tell.
Features
3 out of 5
3
Performance
3 out of 5
3
Design
3 out of 5
3
Value
3 out of 5
3
Response from Samsung USBy Jeffrey, Samsung, September 22, 2026
Hi Stallion, we appreciate hearing that the door ice and water dispenser have been working well, along with your feedback about the sphere ice production.

You may refer to page 44 of the user manual for more details about making sphere ice:
https://downloadcenter.samsung.com/content/UM/202606/20260610100953387/OID139014-00_FDR_RF80H_EN_260608.pdf

Thank you for selecting Samsung for your home appliance needs.

Jeffrey
Samsung Care
Written by a customer while visiting Samsung US
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