Customer reviews from Samsung US
Samsung - 36 in. Wide Bespoke AI 25 cu. ft. Counter Depth 3-Door French Door Refrigerator with Zero Clearance Fit - Stainless Steel
Average customer rating
4.8
(151 Reviews)
Rating breakdown 151 reviews
5 Stars
127
4 Stars
23
3 Stars
1
2 Stars
0
1 Star
0
99%of customers recommend this product.
(
110 out of
111)
Customer Reviews for Samsung - 36 in. Wide Bespoke AI 25 cu. ft. Counter Depth 3-Door French Door Refrigerator with Zero Clearance Fit - Stainless Steel
Customer Rating
5
Love this fridge/freezer!
on May 7, 2026
Posted by: lawmaria
from Sinking Spring
[This review was collected as part of a promotion.] Setting the fridge up was easy. I added scanned the QR code and added it to my Smart-things app. This helps me with receiving notifications if the fridge was left open and/warnings about the fridge. Very easy to set up. My husband set up the water supply to the fridge with the new water hose that came with the fridge. The fridge came with an informative booklet, that has helpful information. I love the size and the look of the fridge. I never had a bottom freezer before. The ice machine in it is great. I like that I can see everything organized, and I can see all the food in the freezer. The fridge area, I can see everything in the fridge area too. The doors are great - everything looks so good, large shelves, easy-to-use drawers, and easy-to-use controls for temperatures in the freezer and fridge areas. There is a filter that should be replaced. There is an alarm for the door if you accidentally leave it open. I love the fact that it has the water filling station in the inside left door, and it can hold the large water bottles. This is a plus for me because we always have the larger fillable water bottles that we use on a daily. My son really loves this feature as well as the ice cubes. This is definitely one of the best things about the fridge that he loves. There is a nice bright light that lights up when you open the doors. There is also a door stopper along the left door that you can use to prop open the door. There is another great feature that I love, there is a drawer that I use for lunch meat and cheese that is under the two regular drawers, this is for my husband to use because he would normally use the side shelves for this. But now we have a large drawer to hold everything, which is so much better. I love the fact that it is closer to my counters, which gives me much more space in my kitchen. I am so happy with this fridge/freezer.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
i love the modern and minimalist design
on May 7, 2026
Posted by: sunnyday11
from Woodland hills
[This review was collected as part of a promotion.] This refrigerator features a sleek, modern, and minimalist design that complements any contemporary kitchen. It operates quietly, ensuring minimal disturbance, and offers ample space to store a variety of groceries. The installation process was handled by a professional team, making it straightforward and hassle-free. The doors open inward, which is particularly convenient as it allows the refrigerator to be placed flush against the wall, unlike most refrigerators that require additional space on the sides for door clearance.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Highly Impressed
on May 7, 2026
Posted by: Estrada2534
[This review was collected as part of a promotion.] This Samsung refrigerator is beyond impressive. The fit is perfect and flush with the counter space we have. It quickly cooled to the set temperature in both the top and bottom sections. The internal ice maker is perfectly sectioned inside the freezer and is very quiet when it makes ice cubes. Big cups are a big deal these days and the internal tall water dispenser makes it so easy to fill the cup without the need to tilt the cup and risk spills. Having the ice dispenser and water dispenser all internal creates a nice and neat external look. The shelving on both sides of the door inside the refrigerator helps create more storage space without feeling you are cluttering the large shelves with condiments. I am happy to share this is the ideal fridge for the everyday person with a great clean and storage friendly feel.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Clean fit + lots of space
on May 7, 2026
Posted by: Stasek88
from Sarasota
[This review was collected as part of a promotion.] We couldn’t be happier with our new Samsung fridge. From start to finish, the experience was top-notch. The delivery team was outstanding—true white glove service. They were professional, clean, and efficient, and even went the extra mile by moving our old fridge into the garage for us without any hassle.
As for the fridge itself, it’s fantastic. There’s a ton of storage space, and everything is laid out in a way that just makes sense. I especially love how wide the doors open and actually stay in place—you don’t have to worry about them swinging shut on you while you’re grabbing things, which is a small detail that makes a big difference day-to-day. The interior water dispenser is super easy to use (and keeps the outside looking sleek), and the ice maker works great—producing clean, compact ice that fits perfectly into tighter water bottles.
If I had to nitpick one thing, it would be the size of the veggie drawers—they’re perfectly fine for a household of three or less, but could feel a bit limited for larger families.
If I had to nitpick one thing, it would be the size of the veggie drawers—they’re perfectly fine for a household of three or less, but could feel a bit limited for larger families.
Overall, this fridge delivers on both form and function. Highly recommend.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Obsessed
on April 30, 2026
Posted by: Rdevries
from Chicago
[This review was collected as part of a promotion.] I am obsessed with this new fridge. The slim no clearance doors with special hinges were exactly what I needed in my home to avoid hitting the close kitchen wall and ruining them. Amazing for tight fits. Thank you Samsung!! Love the built-in fridge water dispenser. It’s excellent for filling large glasses and water bottles. No more tilting of pitchers or bottles spilling all over the front of my fridge! Spacious with tons of drawers and storage. The automatic ice maker is great too. I love never having to worry about having ice made. Feels very high tech and quality! Recommended!
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
The Perfect Refrigerator
on April 28, 2026
Posted by: GHouse15
from Lansing
[This review was collected as part of a promotion.] This has been the perfect refrigerator for our family. It has a sleek design and has so much room. The French door design opens up to so much room and a great display of all groceries in the refrigerator. The hidden water station is a great feature and is great to keep the kitchen looking clean. The pull out drawer is convenient to use and the two tear design makes for a great capacity.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Spacious and csleel
on April 21, 2026
Posted by: jthaw
from Ithaca
[This review was collected as part of a promotion.] I am very happy with my new Samsung refrigerator. It's clear and easy to keep things organized with the clear shelves. It has a nice sleek design. It has a nice lower bottom shelf that I use for my deli, meats and cheeses. It has two nice deep compartments that are good for fruits and vegetables. The water filter is easy to access in the front of the fridge making replacements. Very simple. The water dispenser is located on the left side of the door. The angled handle on the freezer door makes the freezer glide out very easily. It has deep compartments making it easy to organize and put in larger items in the freezer.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Couldn't be more excited about the upgrade!
on April 18, 2026
Posted by: MichK12345
from Sarasota
[This review was collected as part of a promotion.] We finally received our new Samsung Bespoke AI 3-Door French Door fridge in Counter Depth and couldn't be more excited about the upgrade! It adds a more modern and elevated touch to the overall kitchen.
Delivery was easy to schedule and the process itself took ~1.5 hrs.
Our sizing requirements were unique as our pantry door is extremely close to the fridge door. With Samsung's zero clearance fit, along with the Counter Depth option the fridge was a perfect fit!
Inside the fridge, there is plenty of space to be able to see what is inside. From what we were able to store in our old fridge, to now, we have way more room. Fridge cooled down quickly and has remained consistent with temperature. Sleek control buttons are inside.
Having the water dispenser inside the fridge is new to me, but I love it. It fills up my 1L bottles at a much faster speed and filling up water, be it in the coffee maker, dog bowl, etc, feels way less like a chore now. At first, we were concerned that the water would continue to drip after filling up, but after clearing the water filter, as recommended, we did not experience any issues.
No qualms with the freezer either, the ice maker is pretty quiet (as is the overall fridge). Freezer is spacious with two levels and we added a scooper to make getting ice easier!
Overall, I'm excited to see how I can best organize my fridge now and would highly recommend this to anyone looking to upgrade their kitchen!
I would recommend this to a friend!
Written by a customer while visiting The Insiders