Customer reviews from Samsung US
Samsung - 36 in. Wide Bespoke AI 30 cu. ft. 3-Door French Door Refrigerator with Zero Clearance Fit & In-Door Tall Water Dispenser - Stainless Steel
Average customer rating
4.8
(187 Reviews)
Rating breakdown 187 reviews
5 Stars
151
4 Stars
32
3 Stars
3
2 Stars
1
1 Star
0
98%of customers recommend this product.
(
148 out of
151)
Customer Reviews for Samsung - 36 in. Wide Bespoke AI 30 cu. ft. 3-Door French Door Refrigerator with Zero Clearance Fit & In-Door Tall Water Dispenser - Stainless Steel
Customer Rating
5
Great features
on June 6, 2026
Posted by: No nickname
from Corinth, TX
[This review was collected as part of a promotion.] Great look, design, features and the price was on point!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Feature
on June 3, 2026
Posted by: Rictopdawg
from Rockingham N.C
[This review was collected as part of a promotion.] I received my refrigerator today and very satisfied with it. I have so much space in freezer and other section. I only had it for day can't wait to see if I feel same next week. I'm sure I will. The price was reasonable got it on sale.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Basic But Reliable
on June 3, 2026
Posted by: Jenna
from Oklahoma
[This review was collected as part of a promotion.] Stripped back model. Ice in the freezer, should be better at production. Water on the inside of the door at the front is more handy than the inside wall of the fridge. Unfortunately, there is nothing to catch overflow or kids using it and not being as coordinated filling a cup. The pitcher version in the door would be a great improvement. The middle shelf isn’t as sturdy, would have been better as a solid shelf. The zero clearance doors are the best invention and it’s too bad not all fridge companies are not doing it. We have a wall against the left side of our fridge and now have no problem getting into our drawers to reach things now! Overall, it will accomplish what we need, hopefully with less bells and whistles it will be less to break down as quickly.
I would recommend this to a friend!
Features
3
Performance
4
Design
2
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great fridge, some quality control issues
on June 2, 2026
Posted by: Larry
from King Ferry, NY
[This review was collected as part of a promotion.] Great fridge, but set screw on door handle was cross-threaded resulting in me needing to order a new handle assembly.
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Not yet good
on May 31, 2026
Posted by: Failedtoresearch
[This review was collected as part of a promotion.] So far it is pretty and roomy. Temperatures (top and bottom) are down to acceptable (standard) now - 7 hours after installation (could have been sooner but this is when I checked and loaded the unit). Unfortunately, I did not do my research BEFORE it was delivered and the #1 complaint with this refrigerator dealt with the ice maker. Guess what - 7 HOURS after installation and I still don't have any ice cubes. I will give it overnight and if there aren't ice cubes in the morning, I'll be calling someone!
Response from Samsung USBy Jeffrey, Samsung, June 1, 2026
Hi Failedtoresearch,
Great to hear you’re enjoying the look and space of your fridge, and we understand your experience with the ice maker.
For the ice maker, it can take some time after setup before the first batch of ice is produced, as the unit needs to reach the right temperature and complete its initial cycle. Making sure the unit is fully cooled, properly leveled, and that the ice maker is turned on can help support normal ice production.
The first subtopic on the link below provides tips for ice maker performance:
https://www.samsung.com/us/support/troubleshoot/TSG10002387/
If you need further assistance, you can connect with us through any of the options below:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: https://m.me/samsungsupport
3. X: https://x.com/messages/compose?recipient%20id=18768513
4. Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Please have reference number 1152569790 ready when you contact us so we can assist you quickly.
Samsung truly values your business.
Jeffrey
Samsung Care
Great to hear you’re enjoying the look and space of your fridge, and we understand your experience with the ice maker.
For the ice maker, it can take some time after setup before the first batch of ice is produced, as the unit needs to reach the right temperature and complete its initial cycle. Making sure the unit is fully cooled, properly leveled, and that the ice maker is turned on can help support normal ice production.
The first subtopic on the link below provides tips for ice maker performance:
https://www.samsung.com/us/support/troubleshoot/TSG10002387/
If you need further assistance, you can connect with us through any of the options below:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: https://m.me/samsungsupport
3. X: https://x.com/messages/compose?recipient%20id=18768513
4. Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Please have reference number 1152569790 ready when you contact us so we can assist you quickly.
Samsung truly values your business.
Jeffrey
Samsung Care
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Refrigerator
on May 27, 2026
Posted by: Atfree
from Inman, SC
[This review was collected as part of a promotion.] We love this fridge!! A ton of space and great features! And looks great in our space
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Well organized layout
on May 25, 2026
Posted by: Homechef1
[This review was collected as part of a promotion.] Larger capacity, well organized layout for easy, efficient access and ergonomically well designed! Very satisfied
Written by a customer while visiting Samsung US
Customer Rating
4
Great display
on May 23, 2026
Posted by: Kramer
[This review was collected as part of a promotion.] Energy efficient. More capacity. Easy to see everything.
Written by a customer while visiting Samsung US