Customer reviews from Samsung US
Samsung - 36 in. Wide Bespoke AI 30 cu. ft. 3-Door French Door Refrigerator with Zero Clearance Fit & In-Door Tall Water Dispenser - Matte Black Steel
Average customer rating
4.8
(410 Reviews)
Rating breakdown 410 reviews
5 Stars
337
4 Stars
67
3 Stars
3
2 Stars
1
1 Star
2
98%of customers recommend this product.
(
314 out of
320)
Customer Reviews for Samsung - 36 in. Wide Bespoke AI 30 cu. ft. 3-Door French Door Refrigerator with Zero Clearance Fit & In-Door Tall Water Dispenser - Matte Black Steel
Customer Rating
5
ALL THE SPACE!
on April 9, 2026
Posted by: OcdMumTrize
from Magnolia
[This review was collected as part of a promotion.] The Samsung Bespoke AI refrigerators have hit the scene and I can’t tell you how much I love this appliance. Let’s start off on the way It looks. The fingerprint resistant front is absolutely gorgeous and unlike some refrigerators it’s missing the dispenser on the outside because the water dispenser and icemaker are both contained within the fridge so it’s extra clean lined.
Upon opening, you see the MASSIVE amount amount of storage that it has. We live out a bit from the city so I typically grocery shop once a week and cram my refrigerator full - in between my husband‘s work outs and growing teens, we go through things like eggs and milk pretty quickly. I’m able to hold two giant boxes of five dozen eggs in there without even blinking IN ADDITION TO an entire Easter dinner! All the while maintaining space for things that we use on a regular basis like fruits and vegetables within the crispers and the snack drawer at the bottom.
I also love how everything can be controlled through the Samsung app - the ice-maker (can be turned off at night if you don’t want it on for noise reduction which is super cool), the temperature of both the fridge and the freezer can be changed as well as any diagnostics that need to happen and be controlled through the app… It came perfectly pre-set so I’m still learning.
Our old refrigerator the icemaker broke multiple times so we finally gave up, but we’re already starting to see the savings in forgoing having to buy bags of ice. Plus, it makes the most beautiful clean squared cubes that you’ve ever seen. And the space in the freezer is crazy too even though there is the tray for the ice (because it makes ice in the bottom of the freezer so it doesn’t take up room for a dispenser at the top) there is also a top drawer within it that pulls out and two bottom areas that give ample space for storing meats, frozen foods, and anything you would want to put into a freezer (I currently have it full with a whole turkey to boot! The one thing that’s refrigerator does not skimp on is SPACE!
As an adult, our priorities change and I cannot tell you the joy I am driving from this refrigerator. Also, I never thought I would say those words in a sentence, but seriously this refrigerator has every bell every whistle and new technology attached that I wasn’t even prepared for, but the greatest part about it is It’s insanely functional for families of all sizes and has the space and the looks that you want/need in a modern day fridge.
Upon opening, you see the MASSIVE amount amount of storage that it has. We live out a bit from the city so I typically grocery shop once a week and cram my refrigerator full - in between my husband‘s work outs and growing teens, we go through things like eggs and milk pretty quickly. I’m able to hold two giant boxes of five dozen eggs in there without even blinking IN ADDITION TO an entire Easter dinner! All the while maintaining space for things that we use on a regular basis like fruits and vegetables within the crispers and the snack drawer at the bottom.
I also love how everything can be controlled through the Samsung app - the ice-maker (can be turned off at night if you don’t want it on for noise reduction which is super cool), the temperature of both the fridge and the freezer can be changed as well as any diagnostics that need to happen and be controlled through the app… It came perfectly pre-set so I’m still learning.
Our old refrigerator the icemaker broke multiple times so we finally gave up, but we’re already starting to see the savings in forgoing having to buy bags of ice. Plus, it makes the most beautiful clean squared cubes that you’ve ever seen. And the space in the freezer is crazy too even though there is the tray for the ice (because it makes ice in the bottom of the freezer so it doesn’t take up room for a dispenser at the top) there is also a top drawer within it that pulls out and two bottom areas that give ample space for storing meats, frozen foods, and anything you would want to put into a freezer (I currently have it full with a whole turkey to boot! The one thing that’s refrigerator does not skimp on is SPACE!
As an adult, our priorities change and I cannot tell you the joy I am driving from this refrigerator. Also, I never thought I would say those words in a sentence, but seriously this refrigerator has every bell every whistle and new technology attached that I wasn’t even prepared for, but the greatest part about it is It’s insanely functional for families of all sizes and has the space and the looks that you want/need in a modern day fridge.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Perfect fit
on April 9, 2026
Posted by: Dtwhitt
from Arlington
[This review was collected as part of a promotion.] This was a huge upgrade from my previous fridge. The use of space in this model was excellent. It did not stick out as much as my previous fridge. The water dispenser inside was pretty cool. The look of the fridge is very sleek and simple.
IThe water dispenser inside is very convenient and I don’t have to worry about spills or messes. I can fill my water tumbler for work quick and easy. Overall I’m impressed with the look and features.
IThe water dispenser inside is very convenient and I don’t have to worry about spills or messes. I can fill my water tumbler for work quick and easy. Overall I’m impressed with the look and features.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Love the storage space
on April 8, 2026
Posted by: Rewhitt
from Arlington
[This review was collected as part of a promotion.] I’m in love with my new Samsung fridge. The storage space is amazing. It fits perfectly in my kitchen space. We needed something larger for our big family and this was perfect. I also am impressed with the water dispenser inside the fridge. I usually don’t have a water dispenser because I’m always concerned with leaking and water ending up in the floor. The dispenser is perfect for my kiddos tumblers and no mess on the floor. It comes in handy for busy mornings. The smaller drawer in the middle is perfect for my kids lunch items. I didn’t know how easy and convenient this fridge was gonna make our everyday routine.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Great looking
on April 7, 2026
Posted by: the132
from La Puente
[This review was collected as part of a promotion.] I have been using this refrigerator for a while and it has made a big difference in my kitchen. The zero clearance fit design made installation easy even in a tight space and the doors still open fully without any issues. It sits nicely with the cabinets and gives a clean built in look. The Sphere Ice works well and keeps drinks cold longer which is great when having guests over. The external water and ice dispenser is very convenient especially for filling large bottles or pitchers without tilting them. Inside there is plenty of space and everything is easy to organize and find. Overall it is a solid fridge that looks good and works well for everyday use.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Toddler safe
on April 7, 2026
Posted by: CocoaButter1
from Longwood
[This review was collected as part of a promotion.] Finding a refrigerator that keeps up with a busy household while maintaining a polished look is no small feat. This Bespoke model has been a breath of fresh air in our kitchen. Its sleek, minimal design brings a sense of modern elegance that fits seamlessly without feeling bulky.
The zero-clearance fit is a thoughtful touch, allowing it to sit flush with our cabinetry for that refined, built-in appearance. One of my favorite features is the tall water dispenser being tucked away inside the door. It keeps the exterior looking clean and sophisticated, and more importantly, it prevents the little ones from playing with the ice and water. While the stainless steel needs a quick wipe now and then, the generous space makes organizing our essentials effortless.
The zero-clearance fit is a thoughtful touch, allowing it to sit flush with our cabinetry for that refined, built-in appearance. One of my favorite features is the tall water dispenser being tucked away inside the door. It keeps the exterior looking clean and sophisticated, and more importantly, it prevents the little ones from playing with the ice and water. While the stainless steel needs a quick wipe now and then, the generous space makes organizing our essentials effortless.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
I'm impressed!!
on April 2, 2026
Posted by: chrisgab
from Smyrna
[This review was collected as part of a promotion.] I'm pleasantly surprised at how much of an improvement this new Samsung Bespoke Refrigerator is over our last refrigerator. Our old refrigerator still had some life but I was tired of the hassle of dealing with the ice and water that regularly built up under the wide drawer and was looking to get rid of the headache. I didn't realize what a big upgrade this new Samsung would be!
The most obvious upgrade is the increased storage space in an almost identical footprint from our old fridge. The exterior dimensions are almost the same yet the storage space increased about 10% and it's very usable space. Our usual grocery haul fits so much easier and we can see what's in there now.
Also by moving the ice to the freezer compartment, the ice stays hard and crunchy and isn't half melted from exposure to the fridge compartment like in our old model. I was unsure how the water dispenser inside the refrigerator would work out but that's been a success too. The Samsung filter has the water tasting great and the dispenser makes it easy to see how full the bottle or glass being filled is and my kids are spilling less which is a nice bonus.
There's one perk with this Samsung Bespoke refrigerator that took me a few days to notice and that is that the freezer bins are nice and deep, especially the lower bin and this allows us to stand the large frozen fruit and vegetables bags from warehouse clubs upright. We have quite a few of these that are staples and this makes me them so much easier to store. Not only that, but we can see what we have better than before.
The AI integration is a nice feature and makes it easy to adjust temperature settings right from the app and it also notifies me if a fridge door is accidentally left open.
All in all, this has been a very successful upgrade.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Modern Family Refrigerator
on April 2, 2026
Posted by: chelsea213
from Lansing
[This review was collected as part of a promotion.] I am highly impressed with the functionality and design of this Samsung Bespoke Refrigerator. Visually, it is a stunning stainless steel and is bright on the inside. I especially like the soft closing doors, allowing for easy and quiet access. The beverage station inside produces cold water and doesn’t take up too much space. The freezer component slides smoothly and the separate components allow for easy organization. I especially like how the refrigerated shelving can be easily adjusted to your needs, along with being easily accessible for removal and cleaning. I’d highly recommend this fridge to anyone, especially a family looking to maximize a smaller space.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
So much space
on March 31, 2026
Posted by: Myssa89
from MERCED
[This review was collected as part of a promotion.] We've had the Samsung Bespoke refrigerator for a week now and we absolutely love it. The refrigerator has so much storage that's it's removed the need for my old fridge we kept in the garage for extra space. The freezer has two drawers that are both deep enough to keep all our frozen items for a family of 5. I love the SmartThings app feature that lets me see when the door is left open, it shows me my energy usage, I can control the temperature and shut off the ice maker, if needed. Never thought I would like smart features in a refrigerator. I really like that the water dispenser is inside the door and it has a large opening to fit my bigger water bottles, and the water filter is right in the middle with very easy access for replacing. I also like that the middle shelving has a portion that can slide back into itself, making room for larger items, like wine bottles or taller jugs of milk. Overall I'm extremely happy with this refrigerator and I highly recommend!
I would recommend this to a friend!
Written by a customer while visiting The Insiders