Customer reviews from Samsung US
Samsung - 36 in. Wide Bespoke AI 30 cu. ft. 3-Door French Door Refrigerator with Zero Clearance Fit & In-Door Tall Water Dispenser - Matte Black Steel
Average customer rating
4.8
(410 Reviews)
Rating breakdown 410 reviews
5 Stars
337
4 Stars
67
3 Stars
3
2 Stars
1
1 Star
2
98%of customers recommend this product.
(
314 out of
320)
Customer Reviews for Samsung - 36 in. Wide Bespoke AI 30 cu. ft. 3-Door French Door Refrigerator with Zero Clearance Fit & In-Door Tall Water Dispenser - Matte Black Steel
Customer Rating
5
Amazing fridge!
on July 18, 2026
Posted by: _ri_ry_
from Raleigh
[This review was collected as part of a promotion.] Fridge is spacious and I love the deep freezer. The exterior looks amazing and makes ice consistently well.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Nicest Refrigerator we ever owned
on July 18, 2026
Posted by: Mows
[This review was collected as part of a promotion.] Great features and makes three types of ice. Really nice looking counter depth refrigerator
Written by a customer while visiting Samsung US
Customer Rating
5
Great Basic Fridge
on July 17, 2026
Posted by: Cowbells
from Utah
[This review was collected as part of a promotion.] Great basic zero clearance fridge. Love the ice maker in the freezer and the water dispenser inside the fridge, as well as the smart features. Shows temp right inside the door. Works great.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
So far, so good
on July 17, 2026
Posted by: SamsungReviewed12345
[This review was collected as part of a promotion.] Received a few weeks ago. So far, so good. Seems to cool well.
Written by a customer while visiting Samsung US
Customer Rating
1
Absolute Garbage!
on July 15, 2026
Posted by: John
from Peoria, AZ
In less than two years the ice maker(s) and the auto water refill stopped working. Looks great, performs like crap. Have the matching dishwasher, and it’s equally as bad. I will never buy another Samsung product. Steer clear, buyers.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
4
Value
1
Response from Samsung USBy Jeffrey, Samsung, August 3, 2026
Hi John, we know how important your fridge is to your daily needs, and we appreciate you bringing this to our attention so we can help.
To help improve ice maker performance, we've linked a step-by-step guide that covers freezer temperature settings, water supply checks, and other helpful recommendations:
https://www.samsung.com/us/support/troubleshoot/TSG10002387/
Additionally, this guide provides useful tips to keep the water pitcher refilling consistently:
https://www.samsung.com/us/support/troubleshoot/TSG10007492/
Samsung truly values your business.
Jeffrey
Samsung Care
To help improve ice maker performance, we've linked a step-by-step guide that covers freezer temperature settings, water supply checks, and other helpful recommendations:
https://www.samsung.com/us/support/troubleshoot/TSG10002387/
Additionally, this guide provides useful tips to keep the water pitcher refilling consistently:
https://www.samsung.com/us/support/troubleshoot/TSG10007492/
Samsung truly values your business.
Jeffrey
Samsung Care
Written by a customer while visiting Samsung US
Customer Rating
3
Nice zero clearance option
on July 15, 2026
Posted by: Chloe
from CT
[This review was collected as part of a promotion.] Looks nice, wish the middle shelves were more stable
Features
4
Performance
4
Design
4
Value
4
Response from Samsung USBy Geraldine, Samsung, August 3, 2026
We value the time you took to provide your feedback, Chloe, as feedback like yours helps us better understand the customer experience.
We're delighted to have you as part of the Samsung family.
Geraldine
Samsung Care
We're delighted to have you as part of the Samsung family.
Geraldine
Samsung Care
Written by a customer while visiting Samsung US
Customer Rating
5
Great features!
on July 15, 2026
Posted by: AmyS
from Goodyear, AZ
[This review was collected as part of a promotion.] We’ve been extremely happy with our new Samsung Bespoke AI refrigerator! The sleek, modern design instantly upgraded our kitchen, and the zero-clearance fit made installation seamless without sacrificing space. The 30 cu. ft. capacity is fantastic, giving us plenty of room to organize groceries, drinks, and meal prep for the whole family.
One of our favorite features is the SmartThings app. Being able to monitor and control the refrigerator from our phone is incredibly convenient. We receive notifications if a door is left open, can adjust settings remotely, and it’s nice knowing we can keep an eye on everything even when we’re away from home. The app is intuitive and easy to use, making the smart features genuinely useful instead of just a gimmick.
The ice maker keeps up with our family’s needs, the interior lighting is bright, and the flexible storage options make it easy to keep everything organized. Overall, this refrigerator combines style, technology, and functionality in a way that has exceeded our expectations. If you’re looking for a spacious, smart, and beautifully designed refrigerator, we highly recommend the Samsung Bespoke AI!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing fridge
on July 15, 2026
Posted by: Sndy73
[This review was collected as part of a promotion.] My new refrigerator is just perfect. I love how the water dispenser stays cool and the fact that it is inside the fridge is just smart. The shelving is enough spacing for me and I love how it is easy to move the parts around. The fridge is exactly what I expected and wanted.
Written by a customer while visiting Samsung US