Customer reviews from Samsung US
Samsung - 36 in. Wide Bespoke AI 30 cu. ft. 3-Door French Door Refrigerator with Zero Clearance Fit & In-Door Tall Water Dispenser - Matte Black Steel
Average customer rating
4.8
(410 Reviews)
Rating breakdown 410 reviews
5 Stars
337
4 Stars
67
3 Stars
3
2 Stars
1
1 Star
2
98%of customers recommend this product.
(
314 out of
320)
Customer Reviews for Samsung - 36 in. Wide Bespoke AI 30 cu. ft. 3-Door French Door Refrigerator with Zero Clearance Fit & In-Door Tall Water Dispenser - Matte Black Steel
Customer Rating
3
Condensation
on August 5, 2026
Posted by: Susanne
from Ohio
[This review was collected as part of a promotion.] Condensation between glass and plastic above bottom drawer and after a few weeks started turning sort of greenish.
No, I would not recommend this to a friend.
Features
5
Performance
3
Design
5
Value
5
Response from Samsung USBy Geraldine, Samsung, August 17, 2026
Hey Susanne, we understand how important it is to keep your refrigerator looking its best, and we've linked a guide below to help with condensation, moisture, or discoloration:
https://www.samsung.com/us/support/troubleshooting/TSG01001891/
It's our commitment to support you as a Samsung customer.
Geraldine
Samsung Care
https://www.samsung.com/us/support/troubleshooting/TSG01001891/
It's our commitment to support you as a Samsung customer.
Geraldine
Samsung Care
Written by a customer while visiting Samsung US
Customer Rating
5
More space and features
on August 5, 2026
Posted by: shorty
from Oklahoma City, Oklahoma
[This review was collected as part of a promotion.] I love all the space this product brings and its meany features
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on August 4, 2026
Posted by: Conni
from Angleton Texas
[This review was collected as part of a promotion.] Love my new Samsung Frig it’s so roomy the freezer is great
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on August 4, 2026
Posted by: Memo
from Texas
[This review was collected as part of a promotion.] Cooling system working great
No issues and great door system
No issues and great door system
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the space and the drawers and sliding shelf
on August 4, 2026
Posted by: DicountLuvr
from Buckeye Az
[This review was collected as part of a promotion.] I just got it in house and plugged in . Had a lot of tape and plastic inside . Good fir holding glass down etc but took a long time to get off. I didn't understsnd the 6 pieces with sticky side and or the 3 rubber rings. But it's all done now and waiting for it to cool
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the Bespoke
on August 4, 2026
Posted by: farmgirl
from Port Hueneme
[This review was collected as part of a promotion.] I previously reviewed my new Samsung and gave it a very high rating. After getting the water line hooked up I am finding that the inside tall water bottle spigot drips which is definitely a nuisance. Also I am disappointed in Samsung not including a manual with the appliance for information on the water filter--was one already installed, the item number required and how often to replace. Should the first ice cubes be disposed of, what about the water in the tall water bottle spigot???? These are simple questions that a client needs to know when getting a new refrigerator. The manual that came with the appliance only covers the installation which in my case was done by the company who delivered the refrigerator.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the size and getting things in and out
on August 4, 2026
Posted by: Nanabon
from Lower Burrell, PA
[This review was collected as part of a promotion.] very quite, only noise I hear occassionally is the ice dropping into the bin.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Great to have more room
on August 4, 2026
Posted by: Lakehouse
[This review was collected as part of a promotion.] Love The amount of space In the refrigerator . Wish The round ice cube balls could be made faster. We use them too fast! Lol
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US