Customer reviews from Samsung US
Samsung - 36 in. Wide Bespoke AI 30 cu. ft. 3-Door French Door Refrigerator with Zero Clearance Fit & In-Door Tall Water Dispenser - Matte Black Steel
Average customer rating
4.8 out of 5
4.8
(410 Reviews)
Open Ratings Snapshot
Rating breakdown 410 reviews
5 Stars
337
4 Stars
67
3 Stars
3
2 Stars
1
1 Star
2
98%of customers recommend this product. 
(
314 out of 320
)
Best Buy Privacy Policy
Customer Reviews for Samsung - 36 in. Wide Bespoke AI 30 cu. ft. 3-Door French Door Refrigerator with Zero Clearance Fit & In-Door Tall Water Dispenser - Matte Black Steel
Customer Rating
5 out of 5
5
Gorgeous!
on August 29, 2026
Posted by: Hanksmom
from Riverside, CA
[This review was collected as part of a promotion.] Beautiful fridge! I love the functionality and the capabilities to monitor it remotely. Overall I am very pleased.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Love the new model very spaces it is
on August 28, 2026
Posted by: Lupita
from Torrance, California
[This review was collected as part of a promotion.] I love me new Samsung frige. I love how big n spaces it is, love the lighting and how big the drawers.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
A miracle for tight spaces
on August 27, 2026
Posted by: Helix26
from Maine
[This review was collected as part of a promotion.] Zero-clearance fit is a minor miracle in tight spaces and we’re thrilled that this fridge lived up to its promises on that front. With counter depth, it takes up less space than our old fridge, yet somehow offers much more usable space. The interior is well-lit, stays plenty cool, and offers versatile storage options, making it easier to keep things organized.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
New Samsung
on August 27, 2026
Posted by: Brutus
from Idaho
[This review was collected as part of a promotion.] Love Samsung products. Had previous Samsung refrigerator for over 10 years. Time for an update. Nice looking and plenty of room.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Water drips from dispenser , Make VERY little ice!
on August 27, 2026
Posted by: Skeeter906
from Michigan
[This review was collected as part of a promotion.] Fridge is nice and quiet , love lighting, BUT,, water drips, don’t make Harley’s any ice ! Dissatisfied!
I would recommend this to a friend!
Features
4 out of 5
4
Performance
3 out of 5
3
Design
4 out of 5
4
Value
4 out of 5
4
Response from Samsung USBy Khristine, Samsung, September 3, 2026
Hey Skeeter906,

Thank you for giving us a well-rounded look at your refrigerator, from the features you enjoy to the details that stood out to you, and we'd like to share some helpful support resources.

The resources below provide helpful guidance for checking dispenser performance and optimizing ice maker operation:

Water Dispenser Support: https://www.samsung.com/us/support/troubleshoot/TSG10003791/#water-is-dripping-or-leaking-from-the-dispenser

Ice Maker Support: https://www.samsung.com/us/support/troubleshoot/TSG10002387/#ice-maker-is-making-some-ice-but-not-enough

We value having you as part of the Samsung family.

Khristine
Samsung Care
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Worst.\n I've ever bought
on August 27, 2026
Posted by: Angry at samsung
whatever buy another Samsung anything maker would never work correctly the doors would stay open and then d then if you didn't catch it they would refrigerator would shut off and ruin food horrible product horrible
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Easy to use and organize
on August 26, 2026
Posted by: KitchenReviewer
[This review was collected as part of a promotion.] The storage setup works well for groceries of different sizes, and the interior is easy to keep organized. It cools consistently, the controls are easy to understand, and the outside has a clean finish.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Practical everyday refrigerator
on August 26, 2026
Posted by: KitchenReviewer
[This review was collected as part of a promotion.] This refrigerator has a practical layout with flexible shelf space and useful bins. The interior lighting makes everything easy to see, the controls are straightforward, and the design fits the kitchen well.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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