Customer reviews from Samsung US
Samsung - 33 in. Wide Bespoke AI 25 cu. ft. 3-Door French Door Refrigerator with Auto Ice Maker & All-Around Cooling - Stainless Steel
Average customer rating
4.7
(114 Reviews)
Rating breakdown 114 reviews
5 Stars
91
4 Stars
17
3 Stars
5
2 Stars
0
1 Star
1
100%of customers recommend this product.
(
75 out of
75)
Customer Reviews for Samsung - 33 in. Wide Bespoke AI 25 cu. ft. 3-Door French Door Refrigerator with Auto Ice Maker & All-Around Cooling - Stainless Steel
Customer Rating
5
Nice Refrigerator
on July 29, 2026
Posted by: Satisfied
[This review was collected as part of a promotion.] Great features in a Refrigerator with easy to use controls. Works perfectly.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung Steel
on July 25, 2026
Posted by: PreciousNothing
from Winfield
[This review was collected as part of a promotion.] This is the prettiest refrigerator I've ever had. Its so sleek and loving the stainless steel aspect. Makes cleaning it easier. Put up a few magnets, im glad it holds as some newer models dont have magnetic features. The freezer does have a little less space in it than I'd hoped (its already super full!) The fridge is a bit finicky though, as if you’re trying to clean it or put groceries in it will start beeping at you within a minute. You also can lose space in the fridge if you move the shelves or remove one, so that's a downside. It was also kind of hard to take out and move. Can't really fit certain taller bottles like 2 liters on the regular shelves. Its an adjustment to such a new, fancier fridge but we'll get there. I like that you can adjust the temperature on your phone with an app, and keep an eye on it that way. Haven't had an ice maker in many years so it was nice having one again, and it makes ice at a good pace and its always full and not as loud as the one our home had 15yrs ago. I must say though, the original plastic wrap it came in was frustrating trying to take it off because it kept ripping in small pieces and couldn't get them out in certain corners and its still there as I cant reach it so ill be peeling plastic off for months if not longer and in some spots its visible so it doesn't look nice. It does keep everything well chilled in both fridge and freezer, the lighting is bright so the end result its a good product and happy to have it.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Best one yet
on July 24, 2026
Posted by: notyou75
from CANOGA PARK
[This review was collected as part of a promotion.] I like this refrigerator very much. I really like the little drawer at the bottom of the top part. This this is so roomy . It barely fit in the spot, so I measured it right on the dot. The door alarm is something new for me and it's cool I like it for the days im not paying attention. The freezer is spacious and I like that I don't have to dig to find what I need and you can store the items easily. The ice machine is really cool I have it turned off at the moment but I am looking to purchase an external water jug extension. The freezer is great how you can put the smaller items or the items that you use the most on top for easy access. The glass is super thick and easy to clean. I would recommend this refrigerator to anyone looking for a new refrigerator. The stainless steel look is classy and it doesn't transfer fingerprints, unless they're dirty. The wide door space is big enough for gallon milk cartons and taller bottles like wine. Lots of door storage.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Exceptional quality
on July 24, 2026
Posted by: Luvmyhoney
from Old bridge nj
[This review was collected as part of a promotion.] So easy to find everything in this refrigeratorAbsolutely
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Love the Look, Mixed Feelings on the Functionality
on July 24, 2026
Posted by: bnanafett
from Houston
[This review was collected as part of a promotion.] I really like the sleek, modern look of this refrigerator. The stainless steel finish stays clean, the doors open smoothly, and the cooling performance has been consistently reliable. It keeps everything cold, the layout works well for everyday use, and the Auto Ice Maker produces plenty of cubed ice when enabled.
The smart features have also been useful. Through the SmartThings app, I’ve been able to monitor energy usage and turn on AI Energy Mode, which helps reduce power consumption without affecting cooling. It’s a nice touch that makes the fridge feel more modern and connected. The SmartThings app was easy to download, navigate, and learn about the refrigerator from.
Some parts aren’t perfect — the fridge drawers stick a bit and only open easily if you pull them just right. The freezer drawer is heavier than expected and takes noticeable force to open, and the sliding bin inside doesn’t glide smoothly back into place. The ice bin sits low in the freezer, which can be a little awkward to reach if the ice maker is turned off.
Overall, this is a good, solid refrigerator with a great look and dependable performance. Not perfect, but definitely gets the job done.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Nice Features with ice marker
on July 20, 2026
Posted by: JAMES
from Brooklyn NY
[This review was collected as part of a promotion.] French door with enough features that I wanted without extra bell and whistle that will never use.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A Stylish and Spacious Refrigerator
on July 18, 2026
Posted by: Greenieg
from Jackson
[This review was collected as part of a promotion.] My Samsung Bespoke AI 25 cu. ft. 3-Door French Door Refrigerator (RF25C5A01SRAA) was delivered today, and I plugged it in and started using it right away. The first thing I noticed was its sleek stainless steel finish and modern French door design, which instantly made my kitchen look more updated. The 25 cu. ft. capacity provides plenty of space, and I had no trouble organizing all of my groceries. I also like the thoughtful interior layout, which makes everything easy to see and access. The Auto Ice Maker is a feature I’m excited to use, and the All-Around Cooling system gives me confidence that my food will stay evenly chilled. So far, the refrigerator has been running quietly, and my first impression has been very positive. Based on my initial experience, it feels well designed, spacious, and easy to use, and I’m looking forward to enjoying it every day.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Great refrigerator
on July 18, 2026
Posted by: sneha4sum
from Pleasanton
[This review was collected as part of a promotion.] I’ve been using this fridge for a while now, and I honestly couldn't be happier with the switch. It’s not just a "pretty" appliance—though it does look great and stays clean thanks to the fingerprint-resistant finish—but it’s actually really practical for everyday life.
The space inside is the best part. I love how I can move the shelves around to fit weirdly shaped items or large platters without playing a game of Tetris every time I put groceries away. Everything is super easy to see, too, since the lighting is so bright. My favorite feature is definitely the AutoFill water pitcher; it sounds like such a small thing, but having cold, filtered water ready to go without standing there waiting for a dispenser is a total win for my family. It has auto ice making features and also supports SmartThings app to control/monitor the fridge remotely.
It runs really quietly and keeps everything perfectly chilled, so no more wilted lettuce after just a few days. It feels like a solid, well-thought-out upgrade that actually solves the little annoyances I used to have with my old unit. Definitely worth it!
The space inside is the best part. I love how I can move the shelves around to fit weirdly shaped items or large platters without playing a game of Tetris every time I put groceries away. Everything is super easy to see, too, since the lighting is so bright. My favorite feature is definitely the AutoFill water pitcher; it sounds like such a small thing, but having cold, filtered water ready to go without standing there waiting for a dispenser is a total win for my family. It has auto ice making features and also supports SmartThings app to control/monitor the fridge remotely.
It runs really quietly and keeps everything perfectly chilled, so no more wilted lettuce after just a few days. It feels like a solid, well-thought-out upgrade that actually solves the little annoyances I used to have with my old unit. Definitely worth it!
I would recommend this to a friend!
Written by a customer while visiting The Insiders