Customer reviews from Samsung US
Samsung - 33 in. Wide Bespoke AI 25 cu. ft. 3-Door French Door Refrigerator with Auto Ice Maker & All-Around Cooling - Stainless Steel
Average customer rating
4.7
(114 Reviews)
Rating breakdown 114 reviews
5 Stars
91
4 Stars
17
3 Stars
5
2 Stars
0
1 Star
1
100%of customers recommend this product.
(
75 out of
75)
Customer Reviews for Samsung - 33 in. Wide Bespoke AI 25 cu. ft. 3-Door French Door Refrigerator with Auto Ice Maker & All-Around Cooling - Stainless Steel
Customer Rating
5
Best unit ever
on September 13, 2026
Posted by: Mrsthomas0718
[This review was collected as part of a promotion.] Great cooling and reliability. Ice consistency is superb. The auto refill water pitcher is noise and condensation free. Freezer has zero issues with frost
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Dont waste your money if you want it longer than m
on September 13, 2026
Posted by: Ihatelg
[This review was collected as part of a promotion.] Broken a little longer than what the warranty covered and had the guy come check it he said it would cost more to fix than to buy a new one it is now at the junkyard
Response from Samsung USBy Glaiza, Samsung, September 16, 2026
Hi there,
We value hearing from customers who have spent years with their appliance. Your review reflects time spent living with the product in your home, and we appreciate the context you've shared from that experience.
Should you wish to continue with service, please don't hesitate to contact us.
Glaiza
Samsung Care
We value hearing from customers who have spent years with their appliance. Your review reflects time spent living with the product in your home, and we appreciate the context you've shared from that experience.
Should you wish to continue with service, please don't hesitate to contact us.
Glaiza
Samsung Care
Written by a customer while visiting Samsung US
Customer Rating
5
Quiet At Last
on September 12, 2026
Posted by: Tams
[This review was collected as part of a promotion.] We love this refrigerator! It is the quietest refrigerator I have ever owned. It's been two weeks the only noise I have heard is when the water is filling or the ice is dropping. It's amazing to finally not hear the motor making noises! Highly recommend!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Elderly in mind
on September 9, 2026
Posted by: Gotolder
[This review was collected as part of a promotion.] The size is perfect and love the door space. You thought of older people with the filter in a lower place and easy access spot.
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great fridge nice and cool
on September 8, 2026
Posted by: Liem T
from Stanton CA
[This review was collected as part of a promotion.] I love this fridge it is very cool and enough space for food , love AI feature that is common technique now we are used to learn the AI and hopefully it will be upgraded to improve the fridge
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Fridge
on September 6, 2026
Posted by: Rowbow
[This review was collected as part of a promotion.] Smart thing app to cool and fast cooling. noise level are low not even a hum. No frost. Very consistent. No condensation.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Mediocre product
on September 4, 2026
Posted by: Syderial
[This review was collected as part of a promotion.] Doors are a pain, too small bins, shelves are awkward, power cool doesn't work so your casseroles will give you food poisoning. Over all the worst fridge I've ever owned. I honestly only like the flex drawer and I could have gotten that in a less expensive more usable fridge.
Response from Samsung USBy Geraldine, Samsung, September 11, 2026
Hello Syderial,
We appreciate your feedback regarding the refrigerator's storage layout, features, and design, as it helps us better understand our customers' experiences and identify opportunities for continued improvement.
For more information about using the Power Cool feature, please refer to pages 40 and 41 of the user manual below:
https://downloadcenter.samsung.com/content/UM/202608/20260805094516149/OID61259-03_FDR_RF5000C_EN_260804.pdf
If additional assistance is needed, we're here to help.
Geraldine
Samsung Care
We appreciate your feedback regarding the refrigerator's storage layout, features, and design, as it helps us better understand our customers' experiences and identify opportunities for continued improvement.
For more information about using the Power Cool feature, please refer to pages 40 and 41 of the user manual below:
https://downloadcenter.samsung.com/content/UM/202608/20260805094516149/OID61259-03_FDR_RF5000C_EN_260804.pdf
If additional assistance is needed, we're here to help.
Geraldine
Samsung Care
Written by a customer while visiting Samsung US
Customer Rating
5
Great quality product with easy installation love!
on September 3, 2026
Posted by: Curr
from Albany NY
[This review was collected as part of a promotion.] I love this product it keeps the food at a good temperature and is quiet also very easy to clean i would purchase this again
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US