Customer reviews from Samsung US
Samsung - 33 in. Wide Bespoke AI 25 cu. ft. 3-Door French Door Refrigerator with Auto Ice Maker & All-Around Cooling - Stainless Steel
Average customer rating
4.8
(46 Reviews)
Rating breakdown 46 reviews
5 Stars
39
4 Stars
4
3 Stars
3
2 Stars
0
1 Star
0
100%of customers recommend this product.
(
30 out of
30)
Customer Reviews for Samsung - 33 in. Wide Bespoke AI 25 cu. ft. 3-Door French Door Refrigerator with Auto Ice Maker & All-Around Cooling - Stainless Steel
Customer Rating
5
Great refrigerator with wifi connectivity.
on May 31, 2026
Posted by: Paul S
from Fredericksburg, TX
[This review was collected as part of a promotion.] Was looking for a fridge without ice and water in the door. This is a great basic fridge with good capacity, the wifi connectivity is a plus to notify you if th doors are left open.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Overall great
on June 4, 2026
Posted by: Kkkkkkkkkk
from Paragould Arkansas
[This review was collected as part of a promotion.] Overall has been a good fridge and freezer. My only problem is the ice maker stopped awhile back producing the larger ice but does still do the smaller one on its side. We have done everything to fix it but nothing helped.
Features
5
Performance
4
Design
5
Value
4
Response from Samsung USBy Rachel, Samsung, June 9, 2026
Hello Kkkkkkkkkk,
We truly hear you sharing your Samsung refrigerator journey, especially with the ice maker shifting between sizes and the effort you’ve already put into getting it back on track.
Since the smaller ice is still coming through, the larger ice option may just be blocked by some ice buildup or a slight misalignment in the bucket. It can help to gently check for any stuck or clumped ice and make sure the bucket is sitting securely in place nothing complicated, just a quick look-over.
You can explore the full guide here:
https://www.samsung.com/us/support/troubleshoot/TSG10002387/#ice-bucket-is-stuck-or-has-a-block-of-ice
Please keep this reference number for your records: 1152606230.
For additional support, you can contact us using the channels listed below:
Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us
Facebook Messenger: https://m.me/samsungsupport
X: https://x.com/messages/compose?recipient%20id=18768513
Samsung Care: 1-800-726-7864 (1-800-SAMSUNG)
Your effort in sharing this with us and staying engaged means a lot.
Rachel
Samsung Care
We truly hear you sharing your Samsung refrigerator journey, especially with the ice maker shifting between sizes and the effort you’ve already put into getting it back on track.
Since the smaller ice is still coming through, the larger ice option may just be blocked by some ice buildup or a slight misalignment in the bucket. It can help to gently check for any stuck or clumped ice and make sure the bucket is sitting securely in place nothing complicated, just a quick look-over.
You can explore the full guide here:
https://www.samsung.com/us/support/troubleshoot/TSG10002387/#ice-bucket-is-stuck-or-has-a-block-of-ice
Please keep this reference number for your records: 1152606230.
For additional support, you can contact us using the channels listed below:
Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us
Facebook Messenger: https://m.me/samsungsupport
X: https://x.com/messages/compose?recipient%20id=18768513
Samsung Care: 1-800-726-7864 (1-800-SAMSUNG)
Your effort in sharing this with us and staying engaged means a lot.
Rachel
Samsung Care
Written by a customer while visiting Samsung US
Customer Rating
4
Beautiful design
on June 5, 2026
Posted by: Cinnamon
from Huntersville, NC
[This review was collected as part of a promotion.] The refrigerator offers the ability to open one of the French doors and access the drawers without having to open both doors One of the shelves is collapsible to allow for large bottles to be stored upright . Well not Large in space The flush Design with our countertop Provides for the aesthetic look we were looking for
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
10/10 recommend
on June 7, 2026
Posted by: Jhenee
from California
[This review was collected as part of a promotion.] Great cooling system definitely the best fridge I’ve had so far capacity is amazing very Efficient great organization compacts preserves your food and goods perfectly consistently.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Bespoke AI 25 cu. ft. 3-Door French Door Refrigera
on June 8, 2026
Posted by: Pikabooka
from Chicago
[This review was collected as part of a promotion.] I recently received this refrigerator and I already love it so much. It arrived very well packaged and everything was in perfect condition. The stainless steel finish looks modern and elegant in my kitchen, and the overall design fits beautifully in a smaller space while still offering a great amount of storage inside.
The capacity is impressive for a 25 cu. ft. refrigerator. I was able to organize all my groceries easily without it feeling crowded. The shelves and compartments are practical and make everything easy to find. I also really like the All-Around Cooling feature because it keeps everything evenly chilled and fresh. It even has a auto ice maker function which is super amazing.
The Auto Ice Maker is very convenient and works great so far. Another thing I noticed immediately is how quiet the refrigerator runs. Overall, I’m extremely happy with this purchase and would definitely recommend it to anyone looking for a stylish refrigerator with excellent capacity and smart features for smaller kitchens.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Nice Fridge
on June 9, 2026
Posted by: Blanca
from New Mexico
[This review was collected as part of a promotion.] Amazing storage capacity, wasn’t expecting to be this happy with my purchase
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Smudge-proof
on June 10, 2026
Posted by: bosseemom
from Cahokia
[This review was collected as part of a promotion.] Things I love:
1. the look - sleek design and fancy finish
2. the space - that freezer though
3. the app - convenience and info (and opened my eyes to Samsung Food 👀)
4. the features - LED control panel and energy saving
5. the alarm - when the door is open too long
6. the lamp - large, for safer night time snacking
7. the doors - both sides open and close without issue
8. the finish - it's fingerprint-proof
1. the look - sleek design and fancy finish
2. the space - that freezer though
3. the app - convenience and info (and opened my eyes to Samsung Food 👀)
4. the features - LED control panel and energy saving
5. the alarm - when the door is open too long
6. the lamp - large, for safer night time snacking
7. the doors - both sides open and close without issue
8. the finish - it's fingerprint-proof
Things I don't love:
1. I don't have matching appliances- or any for that matter
2. the water line has no slack - 2 inches too short 🥲
1. I don't have matching appliances- or any for that matter
2. the water line has no slack - 2 inches too short 🥲
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
great features
on June 12, 2026
Posted by: miya2
from pensacola fl
[This review was collected as part of a promotion.] Absolutely love this refrigerator! The cooling is excellent and it keeps everything fresh and organized. The large capacity gives plenty of space for groceries, and the design looks amazing in my kitchen. It runs efficiently and keeps a consistent temperature. The AI features are a nice bonus and make it easier to manage. Great quality product!”
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US