Customer reviews from Samsung US
Samsung - 33 in. Wide Bespoke AI 25 cu. ft. 3-Door French Door Refrigerator with Auto Ice Maker & All-Around Cooling - Stainless Steel
Average customer rating
4.8
(46 Reviews)
Rating breakdown 46 reviews
5 Stars
39
4 Stars
4
3 Stars
3
2 Stars
0
1 Star
0
100%of customers recommend this product.
(
30 out of
30)
Customer Reviews for Samsung - 33 in. Wide Bespoke AI 25 cu. ft. 3-Door French Door Refrigerator with Auto Ice Maker & All-Around Cooling - Stainless Steel
Customer Rating
5
Great room
on May 6, 2026
Posted by: Comet
[This review was collected as part of a promotion.] It is so far very good it has plenty of room and it looks good in my kitchen
Written by a customer while visiting Samsung US
Customer Rating
5
Great value, look, and functionality
on May 10, 2026
Posted by: Fran
from NJ
[This review was collected as part of a promotion.] Just had it for a couple days, but love it so far. I have yet to turn on the ice maker, so will have to do an update on that.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Loving the beverage station!
on May 17, 2026
Posted by: Kassie
from Oklahoma
[This review was collected as part of a promotion.] Just got it installed this morning, has so many features, loving all of the space and drawers, has ability to move shelves to fit whats needed
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great
on May 18, 2026
Posted by: Alex
[This review was collected as part of a promotion.] Great product so far so good. If they last will be buying more products
Written by a customer while visiting Samsung US
Customer Rating
3
This application can only adjust the temperature;
on May 22, 2026
Posted by: Ione
This application can only adjust the temperature; it cannot display the current temperature. Cooling is slow.
Response from Samsung USBy Geraldine, Samsung, May 22, 2026
Hi Ione,
Having clear temperature visibility and steady cooling makes a big difference in day-to-day use, and we’re glad you shared your experience with your refrigerator.
For cooling performance, small adjustments like spacing items for better airflow, confirming temperature settings, and keeping the door seals clean can help temperatures stabilize more quickly. You can check the link below and select the embedded content to learn more:
https://www.samsung.com/us/support/troubleshoot/TSG10003479/
Regarding the temperature display, the SmartThings app allows temperature adjustments, but it may not always show the exact real-time internal temperature. For more details, you can refer to pages 35, 37, 42, and 43 of the user manual.
User manual:
https://downloadcenter.samsung.com/content/UM/202306/20230626142613049/FDR_RF5000C_DA68-04613A-00_EN_MES_CFR_1206.pdf
If you need further assistance, feel free to contact us through any of the support options below:
1. Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us
2. X: https://x.com/messages/compose?recipient%20id=18768513
3. Facebook Messenger: https://m.me/samsungsupport
4. Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Kindly provide this reference number (1152528992) when you reach out so our team can retrieve your information.
We truly value your business.
Geraldine
Samsung Care
Having clear temperature visibility and steady cooling makes a big difference in day-to-day use, and we’re glad you shared your experience with your refrigerator.
For cooling performance, small adjustments like spacing items for better airflow, confirming temperature settings, and keeping the door seals clean can help temperatures stabilize more quickly. You can check the link below and select the embedded content to learn more:
https://www.samsung.com/us/support/troubleshoot/TSG10003479/
Regarding the temperature display, the SmartThings app allows temperature adjustments, but it may not always show the exact real-time internal temperature. For more details, you can refer to pages 35, 37, 42, and 43 of the user manual.
User manual:
https://downloadcenter.samsung.com/content/UM/202306/20230626142613049/FDR_RF5000C_DA68-04613A-00_EN_MES_CFR_1206.pdf
If you need further assistance, feel free to contact us through any of the support options below:
1. Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us
2. X: https://x.com/messages/compose?recipient%20id=18768513
3. Facebook Messenger: https://m.me/samsungsupport
4. Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Kindly provide this reference number (1152528992) when you reach out so our team can retrieve your information.
We truly value your business.
Geraldine
Samsung Care
Written by a customer while visiting Samsung US
Customer Rating
5
WOW!!!!
on May 25, 2026
Posted by: Monika
from NJ
[This review was collected as part of a promotion.] A lot of space to put food in and the water inside with the pitcher(didn’t want it at the begging)….AMAZING!!!!love it….. plus a lot of ice ……my kids are thrilled….thank you Samsung
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good buy
on May 28, 2026
Posted by: Tati25
from New York
[This review was collected as part of a promotion.] Very good one. It keeps everything in place and is very spacious
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Exceptional mix of function and technology
on May 29, 2026
Posted by: PKSsampler
from Tampa
[This review was collected as part of a promotion.] The fridge is deceptively large despite its relatively narrow width; the depth gives it a lot more room than you'd expect. It's also whisper quiet - I could tell the difference despite my old model being just 3 years old. I was also impressed by how quickly the fridge cooled down from room temperature in FL to opersting temps in the cooler and freezer areas.
The shelves are well organized and there's plenty of space in the door. This allows for you to separate the types of food effectively and make it easy to find. Having a lockable drawer for alcohol is a subtle but very practical utility that differentiates this fridge from others.
The smart features of the fridge are great once you get used to your appliance being on the WiFi network. Looks amazing as well and will fit with almost any kitchen decor and style.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
