Customer reviews from Samsung US
Samsung - 36 in. Wide Bespoke AI 29 cu. ft. 3-Door French Door Refrigerator with Zero Clearance Fit & Sphere Ice - Matte Black Steel
Average customer rating
4.7
(418 Reviews)
Rating breakdown 418 reviews
5 Stars
334
4 Stars
71
3 Stars
7
2 Stars
3
1 Star
3
98%of customers recommend this product.
(
297 out of
302)
Customer Reviews for Samsung - 36 in. Wide Bespoke AI 29 cu. ft. 3-Door French Door Refrigerator with Zero Clearance Fit & Sphere Ice - Matte Black Steel
Customer Rating
5
Cools to perfection; freezer is amazing perfec
on September 25, 2026
Posted by: Stanley
from Galveston tx
[This review was collected as part of a promotion.] None it fits all my items perfectly. Temperature is perfect! Light fixture is great not too dimmable
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Stopped working
on September 25, 2026
Posted by: Carol
We bought a Samsung before the AI design. It worked great until it abruptly stopped. The compressor stopped working which was a known problem with these refrigerators. It was covered by warranty but there was no way I was going to get another Samsung. We went 3 weeks without a fridge trying to get it serviced and then ordering a different fridge. Sadly, Samsung had not fixed the issue and now I have an ugly refrigerator, but it works. Seems like it would be an easy fix that would help out Samsung, but guess they don’t want to take care of their customers,
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
5
Value
1
Response from Samsung USBy Michael, Samsung Care, October 2, 2026
Hi Carol,
We appreciate you sharing your experience with the warranty process and refrigerator compressor performance. Your feedback is important to us and we would like the opportunity to reconnect with you, learn more about your experience, and work toward a resolution.
Please feel free to contact us using the options below and reference ticket number 1153244384 for faster assistance:
Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Facebook Messenger: https://m.me/samsungsupport
X: https://x.com/messages/compose?recipient%20id=18768513
Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Michael
Samsung Care
We appreciate you sharing your experience with the warranty process and refrigerator compressor performance. Your feedback is important to us and we would like the opportunity to reconnect with you, learn more about your experience, and work toward a resolution.
Please feel free to contact us using the options below and reference ticket number 1153244384 for faster assistance:
Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Facebook Messenger: https://m.me/samsungsupport
X: https://x.com/messages/compose?recipient%20id=18768513
Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Michael
Samsung Care
Written by a customer while visiting Samsung US
Customer Rating
5
Exceeds Expectations
on September 25, 2026
Posted by: Bosoul
[This review was collected as part of a promotion.] Great cosmetics, cooling, freezing, ice and water dispenser! Great choice for a great price! Buy one asap.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect for our family!
on September 25, 2026
Posted by: FridgeKing
[This review was collected as part of a promotion.] Amazing refrigerator we were very happy for our new home we couldn't be more glad for buying this it is absolutely perfect
Written by a customer while visiting Samsung US
Customer Rating
5
Love it! Always wanted one!
on September 25, 2026
Posted by: Lola C
from Sharon Grove, KY
[This review was collected as part of a promotion.] Love this fridge, the half spheres and whole spheres of ice are awesome. Cooled down really quick to be able to add our food.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Wonderful
on September 24, 2026
Posted by: RoyBoy
from Minnesota
[This review was collected as part of a promotion.] Love all the features of this new refrig. Ice making is a great idea. Capacity’s seems to be good for a counter depth unit
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Our 1st Samsung Refrigerator
on September 24, 2026
Posted by: BigKev
from Palm Coast, Florida
[This review was collected as part of a promotion.] This refrigerator has much more interior room than our old one and it's the same exterior (height, depth and width). The layout is much better. I like the craft ice balls. Perfect to cool off a cognac or whiskey. The dual ice maker is a must here in Florida. It made temperature in about 4 hours. Which is fast in my opinion. The stainless doesn't show fingerprints. My wife is very happy.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Refrigerator
on September 24, 2026
Posted by: Kitchen refrigertor
from Fair Oaks Ranch Tx78015
[This review was collected as part of a promotion.] So far so good enjoying learning about the new ice shapes and sizes. My grandchildren think the sphere ice is so cool.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US